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“Stunning sea view & view of the Old Town”

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Hotel Excelsior Dubrovnik
Ranked #13 of 66 Hotels in Dubrovnik
Certificate of Excellence
Singapore, Singapore
Level Contributor
156 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Stunning sea view & view of the Old Town”
5 of 5 bubbles Reviewed 22 December 2013 via mobile

We had recently spent 4 nights at the Hotel Excelsior in December and had a memorable experience at this wonderful hotel.

I had actually booked Hotel Bellevue for our stay but the hotel informed me after accepting my reservation (through a booking website) that it was closed for renovation. As both properties are owned by the same group, they offered me Hotel Excelsior instead. This turned out to be a blessing in disguise. Hotel Excelsior was much nearer to the Old Town compared to H. Bellevue.

We had a sea view room with balcony. The view to the Adriatic Sea, Lokrum Island and the Old Town is truly stunning. As we found the in room temperature quite high, we slept with the balcony door slightly opened to let in some cool air. The gentle lapping sound of the wave was soothing and therapeutic!

Breakfast was a good spread and service was friendly and efficient.

We had dinner at the Satu Sushi restaurant and the Abakus Piano Bar. I found the Wakame Salad I'd very saltish. We had sushi, sashimi and grill meat at Satu. Overall the food standard is good but we find it quite pricey.

The room didn't have a kettle so we have to stock up on mineral water. The soap holder in the shower cubicle was small and not firmly secured.

However, these little inconvenience did not detract us from an enjoyable stay at the Excelsior. We hope to return one day.

Stayed December 2013, travelled as a couple
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 8 January 2014
Dear Guest,
Thank you very much for your positive recomendation. I am happy to hear that you enjoyed your stay in the hotel" Excelsior." I am looking forward to your next visit to Dubrovnik!
Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,482 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (391)
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English first
Slough, United Kingdom
Level Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

This is a great hotel, albeit it comes at a price. I remember staying there for about 100 euros a night for a suite in 2001, now it has gone up to 250 euros for the tiny side room near the machine plant which we had.
The room was equipped with a large bathroom, modern air-conditioning and a good bed with a high-quality mattress.

There is an indoor pool with jacuzzi etc and access to the sea (although only a rocky beach, or you can go in via a ladder; there is a lifeguard on site), with a beautiful view of the city walls from the hotel beach.

It is in the best part of Dubrovnik (Ploce) just outside the historic city. Unfortunately, the owners of the hotel (ALH hotels) have a monopoly on high class hotels in Dubrovnik, owning the next door Argentina hotel as well, therefore giving them a chance to set high prices.

Breakfast was delicious and offered a wide choice, unfortunately we had to dash out to catch a ferry.

Overall a very nice stay, thanks to the staff.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John_Evans1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 8 January 2014
Dear Guest,
Sincere greetings from Excelsior and thank you on a delightful review. We are absolutely thrilled you have enjoyed your recent stay with us and look forward to maybe having an opportunity of greeting you again on some other occasion in not so distant future. Please let us know if you are planning to come back we would be grateful to be able to assist you in any way
Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

We have just got back from a 3 night stay at Hotel Excelsior Dubrovnik. We booked a room with a sea view, and wow what a view! Our room was large, and very clean, although some furniture was a little worn. The bathroom was lovely and huge- heated flooring (we stayed in November) very good shower and separate bath tub. The hotel itself is great and decorated very nicely. The spa was fabulous. The staff were very friendly and efficient.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicky485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 8 January 2014
Dear Guest,
Sincere greetings from Excelsior and thank you on a delightful review. We are absolutely thrilled you have enjoyed your recent stay with us and look forward to maybe having an opportunity of greeting you again on some other occasion in not so distant future. Please let us know if you are planning to come back we would be grateful to be able to assist you in any way
Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuopio, Finland
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

Cannot think of anything negative to say about this hotel. Service was very good, staff helping us with everything we asked about. Rooms were spacious, clean and comfy. Breakfast was delicious and we ate every morning a bit too much. What I most liked about this hotel was its' close proximity to old Dubrovnik. Old city gate can easily be reached by walking, and even in hot +30 C weather it wasn't too much.

Do not miss hotel spa and "beach" downstairs. The view is great to old city walls and swimming in peaceful surrounding is just what you need after walking all day.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tuulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 8 January 2014
Dear Guests
Thank you very much on a great review. We are so pleased you have enjoyed your stay with us. Thank you sincerely for sharing your experience on line and thank you for choosing Excelsior. We look forward to greeting you again.
Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 November 2013 via mobile

Great position, lovely view and perfect restaurant terrace. If anyone moans about this hotel, they are seriously spoilt because it is excellent.
Health spa was very relaxing.
The icing on the cake was the wonderful breakfast, relaxing with a glass of fizz while lapping up the rays. Bliss!

Stayed October 2013, travelled as a couple
Helpful?
Thank Costofquality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 8 January 2014
Dear Guest,
Thank you very much for your positive recomendation. I am happy to hear that you enjoyed your stay in the hotel" Excelsior." I am looking forward to your next visit to Dubrovnik! Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Augustine , FL
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 22 November 2013

It had been raining all day from Split to Dubrovnik. We had a private guide to meet for a tour of the historic district before we could check in to the hotel. Once we walked up the hill to reception and got checked in , I had to take the elevator down to the 2nd floor, the hotel is cliff side. Very nice room with an amazing view . Wonderful amenities and those yummy chocolates at turn down .

Stayed November 2013, travelled on business
Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 8 January 2014
Dear Guests
Thank you very much on a great review. We are so pleased you have enjoyed your stay with us. Thank you sincerely for sharing your experience on line and thank you for choosing Excelsior. We look forward to greeting you again.
Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
106 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 19 November 2013 via mobile



Stayed in the hotel for 3 nights in November 13, this stay came in coincidence as originally I booked in villa Dubrovnik hotel however I've been sent to excelsior hotel as villa Dubrovnik was closing down during that period. Hotel is well located very close to city center.I've had a deluxe room in fifth floor with breathtaking sea view. Deluxe room is of a good size and nice setting, the same applies to the bathroom as well ,with le occitane toiletries .
Additionally airport pickup was arranged by the hotel at the rate of 35 euros and was added to hotel bill.breakfast room has a wonderful terrace ,breakfast is of a very good variety and staff were excellent as well.
What else? Absolutely wonderful stay no complains what so ever, don't really understand what the other bad reviews were about!!!! . Will try to get back ASAP.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anisah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, 15 January 2014
Dear Guest,
Thank you very much for your positive recomendation. I am happy to hear that you enjoyed your stay in the hotel" Excelsior." I am looking forward to your next visit to Dubrovnik!
Sincerely yours, Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Excelsior Dubrovnik

Property: Hotel Excelsior Dubrovnik
Address: Frana Supila 12, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubrovnik
#9 Family Hotel in Dubrovnik
#10 On the Beach Hotel in Dubrovnik
#12 Luxury Hotel in Dubrovnik
#12 Spa Hotel in Dubrovnik
#13 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Excelsior Dubrovnik 5*
Number of rooms: 158
Official Description (provided by the hotel):
Since opening in 1913, the Excelsior has become an iconic landmark among the five-star hotels in Dubrovnik. This time-honoured building – a blend of old and new – is uniquely located on a cliffside, with magnificent views from every floor, over to the island of Lokrum in one direction and the Old Town in another. Recognised as one of the finest hotels in the Mediterranean by the UK’s Sunday Times newspaper, it is only when you visit that you can fully appreciate the spectacular setting: the tranquil gardens in which to stroll; four fine-dining restaurants, all offering panoramic views of the Adriatic Sea; a private beach, back-dropped by the UNESCO-protected Old Town. Among the luxury hotels in Dubrovnik, the Hotel Excelsior is the benchmark to which others aspire. ... more   less 
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Also Known As:
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik

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