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“Superb hotel with great atmosphere”

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Grand Villa Argentina
Ranked #16 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 24 June 2013

We spent an excellent week at this hotel which is very close to the old City and enjoys a great position. There are super views over the island of Lokrum and the old city. Service was excellent and staff attitude very positive and helpful. Only downside is the hotel's apparent focus on wedding celebrations and the noise from the disco (finished promptly at 12 midnight) was a problem especially for those of us on the 3rd floor. Staff handled the issue sensitively and efficiently, but it meant moving to a smaller, quieter room without a sea view for our last night when we needed sleep ahead of an early airport departure.

Room Tip: if you are on the 3rd floor check if there will be any wedding parties celebrating! The 7th floor is...
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  • Stayed: June 2013, travelled as a couple
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Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_ALH, Guest Relations Manager at Grand Villa Argentina, responded to this reviewResponded 25 June 2013

Dear Mr. Jonathan S,

Thank you for sharing your experience about our hotel on Trip Advisor.
We are glad that you were satisfied with provided service in our hotel.
Our employees are trained to give special attention to our guests and I am glad that you recognized it.

We hope that you will stay with us again.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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745 - 751 of 1,390 reviews

Reviewed 24 June 2013

A spacious, airy hotel with views across the bay that would be hard, if not impossible, to beat. The staff were helpful and efficient, the public areas are well set out and furnished, the rooms of five star standard and value. The walk to the old town is approx 700 metres. A slight incline but not arduous on the walk back to the hotel.
Pleased to be able to recommend the hotel.

  • Stayed: June 2013, travelled as a couple
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Thank 52Asher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_ALH, Guest Relations Manager at Grand Villa Argentina, responded to this reviewResponded 25 June 2013

Dear Mr. 52Asher,

Thank you for taking your time and writing a comment about our hotel.
Your comments really make us proud and we constantly try to give excellent service to our guests and we try to make them feel like they are at home in warm and friendly atmosphere.
We hope that you will stay with us again in the future!

Sincerely,

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Reviewed 19 June 2013

This was our first stay in Dubrovnik. The hotel has an excellent location, ideal for exploring the city. The staff are friendly and helpful, our room was without fault and the sea views spectacular. There is easy access to the sea front with ample sun beds, pleasant gardens and an easy walk into the town.Bar prices are very reasonable and the breakfast more than adequate.

Room Tip: Ask for a sea view and balcony
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  • Stayed: June 2013, travelled as a couple
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_ALH, Guest Relations Manager at Grand Villa Argentina, responded to this reviewResponded 21 June 2013

Dear Peter W,
We would like to thank you for your nice feedback regarding your stay at Grand Villa Argentina hotel. Should you return to Dubrovnik again it would be a pleasure for us to welcome you again.
With kind regards,

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Reviewed 17 June 2013

We stayed on a four night break, taking my 75yr old mum with us. The location of the hotel was perfect for strolling into the old town. Anyone complaining about the incline on the walk back is seriously out of shape! We arrived before the room was expected to be ready and had a very good lunch with a glass of rose wine, overlooking the sea/island of Lokrum . We paid for single occupancy of a double sea view room for my mum, so that she was near us, and both rooms were ready when we returned to reception. The sea view at our level (floor 2) was a bit obscured by the cypress trees growing in the garden, but I dare say that in the heat of the summer, the shade is welcome. We used the pool area, and the staff there were very helpful in finding sunbeds and moving them around as required. This was particularly relevant when a wedding party decided to take over a large piece of the pool area with all their friends/relatives from surrounding hotels/appts joining them! I would have been a bit miffed if, as a GVA resident I hadn't been able to get a bed. There are lots of areas in the garden that also provide some shade. Breakfast was very good, with plenty of choice. For evening meals we ate out, as there is so much choice. Overall not a five star, but they can be pretentious places - this was a very comfortable hotel.

  • Stayed: June 2013, travelled with family
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Thank Weloveholidays040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_ALH, Guest Relations Manager at Grand Villa Argentina, responded to this reviewResponded 18 June 2013

Dear Weloveholidays040,

We are very happy to hear that your stay was special. Thank you very much indeed for the wonderful review. We always strive to provide a personal and engaging experience for each our guest.

We are all looking forward to your next visit. We hope to continue satisfaying our guests with our service and hospitality.

With best wishes,

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Reviewed 13 June 2013

I regret to inform tripadvisor that my wife and I had a most unsatisfactory stay at the Grand Villa Argentina last Saturday 8th June 2013.

First of all we booked through travel republic so they are probably to blame for the error in the bookings department.

We booked a standard room in the Grand Villa Argentina and expected it to be of a five star standard considering we paid €300 per night, however when we checked in we were told we were booked into the Villa Glavic across the street. We proceeded to argue that this is not what we had booked and we were left standing at the counter for an hour before agreeing to take the room on offer so as not to waste the remainder of our stay in Dubrovnik. During this period the hotel staff were unhelpful, uninterested and dismissive of our situation.

Whilst we could enjoy the excellent facilities of the main hotel (restaurant, pool, private beach etc) we were forced to cross the street and climb four flights of stairs to reach our substandard room whose shower did not even function correctly despite reporting it to hotel staff. In my opinion while the hotel may qualify for a four star or outdated five star rating, the rooms in the villa glavic most certainly would struggle to reach two or three star ratings.

Denis

  • Stayed: June 2013, travelled as a couple
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6  Thank DennyRyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_ALH, Guest Relations Manager at Grand Villa Argentina, responded to this reviewResponded 21 June 2013

Dear Mr. DennyRyan,

We are sorry to hear about your experience in our hotel.
We are sure that our front desk staff would have given you free upgrade in other room, but unfortuately that was not possible as we are fully booked for past two weeks. We apologize one more time for inconvenience you experienced in our hotel. Hopefully you will visit us again in the future and that way we will have a chance to make your stay memorable!
Sincerely yours,



With kind regards,

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Reviewed 10 June 2013

just returned from a 3 day stay at Grand Villa. The hotel was great, we had room on 6th floor with sea view - i would recommend that you upgrade to sea view - totally worth it!! rooms were spacious and clean. the products were lovely too and getting chocolates on our pillow every night was a nice touch. The breakfasts were great with lots of choice. We used the pool or sea every day and the staff were very attentive. We didnt eat at the hotel as plenty of nice restaurants in Dubrovnik which is only a 10 minute walk away. I would certainly come back and would recommend to anyone to come here when you visit dubrovnik. felt very spoilt and sad to leave such a beautiful place :)

Room Tip: get a sea view room
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  • Stayed: June 2013, travelled with family
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Thank Camilla88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_ALH, Guest Relations Manager at Grand Villa Argentina, responded to this reviewResponded 14 June 2013

Dear Guest,
We would like to thank you for taking the time to review Grand Villa Argentina hotel on Tripadvisor. We are glad to see that you enjoyed in your stay with us. Thank you for choosing Grand Villa Argentina. We hope we will have the chance to welcome you again to our hotel.
Sincerely yours,

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Reviewed 10 June 2013

Hotel indeed has a great views, garden and chef! Food was absolutely amazing! Victoria bar is a very nice spot!

We booked the terrace for the wedding dinner but the hotel decided very early in the day on their own that because of the weather we will have it in a very dull conference room. The weather turned out to be lovely in the afternoon and we were very disappointed to be eating inside. Especially that year earlier, when we were paying our deposit we were told in case of rain party would be still outside but in a roofed area. We were assured that they will have accurate weather forecast, and once the weather is nice the party will be held outside.

Serving the dinner took so long that we didn't manage to do everything that was planed for the party as the music had to stop around 12.30 am. We were also not asked if we want the sparkler in the wedding cake - we got it and it spoiled the cake for us. The wedding banquet manager did not ask us - assumed. Few small requests we had- like putting the water for guest on the tables, she ignored. She also didn't ask us/ show us how things will be set in the conference room we did not take into account to have our arty at all.

The room was disappointing (not a 5*hotel room): the size (there was no room to hang the wedding dress or to pose to the preparation photos), the curtain was ripped and we were not asked if we want our bed in petals (which we find really tacky), but we got it and very early (8pm?) in the evening so it was not possible to go to the room for a quick rest during the wedding party without sitting or stepping on them. The bed was very uncomfortable and felt a bit broken from using.

Few things got missing from us and our guest during the wedding party (small gifts and sun glasses). Also the wedding cake was not offered to us after the party was finished (we got the sample we tasted few days before but not the actual cake).

Breakfast in the hotel does not offer good coffee. The choice of food is very limited.

It was a shock to the system after staying in a much nicer 3* hotel.

  • Stayed: May 2013, travelled as a couple
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Thank Solipsyzm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Villa Argentina

Address: Frana Supila 14, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Dubrovnik
#13 Business Hotel in Dubrovnik
#15 Luxury Hotel in Dubrovnik
#15 Spa Hotel in Dubrovnik
#17 Romantic Hotel in Dubrovnik
Price Range: £90 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Villa Argentina 5*
Number of rooms: 131
Official Description (provided by the hotel):
Grand Villa Argentina is Dubrovnik’s traditional luxury address, combining exclusivity and attention to detail with spectacular views of the sea, backdropped by pine tree-clad mountains. This five-star hotel in Dubrovnik has a regal, old-world charm. Just minutes from the Old Town, it has been an exclusive enclave in the city for nearly 60 years. Sitting on a steep cliffside, leading down to the sea, the views of the Adriatic stretch from the island of Lokrum round to the old harbour of Dubrovnik. As soon as you walk into the hotel reception, the incredible scenery stops you in your tracks. Lush gardens, with stone fences and secluded corners in which to sit, are filled with lemon, wild orange, rosemary, lavender and bay leaf plants – the flavours of a Mediterranean kitchen. Whether you’re sunbathing on the private beach, with its seaside pool, dining on the restaurant terraces or quietly reading your book in the gardens, spectacular scenery follows you wherever you go. ... more   less 
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Also Known As:
Grand Villa Argentina Hotel Dubrovnik
Grand Hotel Argentina
Grand Hotel Dubrovnik
Hotel Argentina Dubrovnik
Villa Argentina Dubrovnik

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