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“Perfect week!”
5 of 5 bubbles Review of Neptun Hotel

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Neptun Hotel
Ranked #11 of 66 Hotels in Dubrovnik
Certificate of Excellence
Brazil
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Perfect week!”
Reviewed 29 July 2011

First of all, the staff are very kind and helpful! They are always smiling and asking you if you need something. The room services is very efficient and quickly and all the 4 stars facilities you will find in Hotel Neptun. In addition, the Hotel Neptun (part of Importanne Resort) is amazing! They have their own beach and 2 options of restaurants and one beach bar with lovely cocktails and drinks. The towel services (include) helps a lot and they are very clean. The beach is very nice and the sun shine at least 14 or 15 hours per day (July). The hotel have 3 pools (outdoors) and 1 indoor with a SPA center. Definitely we'll gonna stay in Hotel Neptun in our next visit to Dubrovnik.

Next to the hotel there's a bus (15 minutes) to the Old Town, and in 15 minutes walking along a seaside road you arrive at Lapad and the street with a lot of options of restaurants and gifts shops.

Dubrovnik is unforgettable! Go there ASAP! =)

Room Tip: We stayed at 3rd floor, but the best view to the sea would be the higher floors.
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bruno_e_Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (201)
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English first
Dublin, Ireland
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 July 2011

Just back from the Neptun. Loved it!! Was there with my boyfriend and we could not say a bad word. The staff were just great, so nice and friendly. The pool / sea area was perfect with loads of beds and umbrellas every day. The view was out of this world and could be seen from almost everywhere in the hotel. The beach bar had yummy cocktails for those of you who like that and I thought a nice little touch was the beach towels they gave you daily. There is a bus stop 2 mins from hotel (number 6) and it goes to the Old City every 10 mins, so handy and you can buy your tickets from reception. This stop is the terminus for the number 6 which is handy as it gets busy as you near the Old City. The room was spotless and cleaned every day. I really can't praise this hotel enough. If i was going back to Dubrovnik in the morning I would stay here again. The breakfast every day is also great, they have everything, healthy options, not so healthy :-) and the view from the terrace is stunning. You could only love this place. Enjoy :-)

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank IrishGirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North West
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2011

I stayed here last summer with my family and we all absolutely loved it! The only downside to the holiday was that we booked 9 nights rather than 14! The hotel was excellent, the pool area was lovely, however slightly crowded and some rocky parts near the sea were slippery and would possibly be unsafe for young children if they wanted to swim in the sea. The weather was perfect, hot but bearable, one thunder storm one morning but as soon as it stopped the sun came out and everyone ran back out again, and it was dry in no time. To get into Dubrovnik from the hotel, all you have to do is walk for 2 minutes out of the hotel and jump on the buses which come very regularly, the restaurants and shops in Dubrovnik were all open till late, and the restaurants all served delicious food. In the hotel there was a restaurant called Zoe's, which we ate in at lunch time but never for dinner as it was quite pricey, so we usually just ate at the buffet restaurant or in Dubrovnik. The food was nice and quite varied at dinner time, but at breakfast it was the same every morning, but there was still a lot of choice so it never bothered us. The room was spacious and was cleaned very regularly, and the maid was absolutely lovely and the views from our room were amazing! All of the staff were very helpful and kind and made it even more difficult to leave! The coastal path to Lapad was a lovely walk to go and have some lunch or go to the supermarket, all along the path were little bathing platforms over the sea which we were tempted to go on but never did which I regret now.
Overall it was a fantastic holiday and hope to visit again in the future!

  • Stayed August 2010, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jetsetter120796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeenshire
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 18 July 2011

We are just back from a 7 day stay at the Hotel Neptun which forms part of the Importanne resort. If you are considering a stay here then also read Trip Advisor reviews for Importanne Resort as well as the Hotel Neptun which will give a broader view of the facilities.

Although I've graded the hotel as very good we have stayed in far plusher and grander 4 star establishments across the world. Probably the two points which we found slightly disappointing were the fairly small but functional double room with a standard sized double bed and very small bathroom with shower only and the fairly repetitive and uninspiring breakfast and dinner buffets. The room however served our purposes and was clean and comfortable and we never went hungry throughout the week. We did find the drinks prices in the restaurant expensive though - a bottle of wine came in at around 240 kuna (£30) and the food quality did not merit good wine. After dinner try a visit to the fairly plush terrace of the Lobby Bar of the next door Valamar President for a coffee , beer or cocktail and watch the stunning sunsets.

The Importanne resort location is near the point of the Babin Kuk peninsula next to the Valamar Dubrovnik President. The pathway leading to the Lapad beach area took us a 20 minute pleasant stroll. If you enjoy swimming then look for the various rocky swimming and sunbathing spots along the walkway which can be accessed from the pathway.The number 6 bus terminal for the old town is about 150 metres from the hotel. Bus tickets cost 12 kuna per journey from the bus driver but can be purchased for 10 kuna each from the hotel information desk or reception. The buses are frequent throughout the day and there is almost always one sitting at the terminus outside the Valamar President. The bus gets very busy on the 15 minute journey to the old town but as you will join it at the start of the route seats are invariably available.

In summary the Neptun 'does what it says on the tin' and will provide a functional and pleasant base for a stay in Dubrovnik.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DaveandIrene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubrovnik, Croatia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2011

This hotel is set atop of cliffs overlooking the Adriatic. There are 3 pools and 2 of them are saltwater surrounded by decks with towel service and bar service. The kids play in the pool while parents can jump of rocks into the sea where there is a gorgeous deep swimming area. The concierge service is great and all of the staff were very helpful. See Mia for a mani pedi in the spa. The food was great in all of the restaurants and they provide a nice breakfast buffet. Take a direct bus into the Old Town of Dubrovnik definitely one of the most beautiful cities in the World. DIne at Gils for Michelin star french cuisine in the old town.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Michelley_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 July 2011

I stayed at this hotel with my wife in July 2011. We enjoyed our stay very much.

The staff was very helpful, polite and friendly, offering us information whenever we asked them, even though some was not related to the hotel.

The rooms were modernly furnished and well equipped (26’’ LCD TV, mini bar, air conditioner, safe, hairdryer), and the buffet breakfast and dinner were delicious, with a rich variety of food, with new elements every day.

The hotel had access to the sea and offered the tourists free sun beds, umbrellas and beach towels. Also we had free use of air conditioning, safe, parking, indoor swimming pool and sauna, WI-FI and also 2 computers in the lobby, and a ping pong table, which not all hotels offer for free.

We also liked that we had slippers and bathrobes in the room (after 3 days we received new pairs of slippers).

The view from the room was impressing, large cruise ships coming and leaving from one of the two ports of Dubrovnik virtually passed by our balcony almost every morning and evening.

The water was crystal clear; you could actually see fish swimming around you.

Only one thing could be improved, which is the bathroom. It hasn’t been renewed over the last years, as the tile is a rather old model, totally different from the rest of the hotel’s and the room’s appearance. (I don't know if all bathrooms are like that or only some of them).

Dubrovnik is an excellent place to spend the holidays, offering both relaxation (beach and crystal water, cruises to near islands) and culture (impressing old city). It is not a cheap place to spend the holidays in, though. Like everything else, accommodation is expensive in Croatia, and this hotel didn’t make an exception (it was the most expensive hotel we have ever stayed in during our vacations). But it was worth it, we had a wonderful time.

Room Tip: ask for a room with a renewed bathroom, if there are any
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ketchup1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mill Valley, CA
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 July 2011

We spent four delightful days at the Hotel Neptun, part of the Importanne Resort complex. Although the room was a bit on the small side, we hardly noticed it because there is so much available on site and nearby. The food at the breakfast buffet was very good, while the setting is spectacular - a balcony overlooking the Adriatic. It's a short walk down the pedestrian pathway to the Lapad Beach area, with many cafes, restaurants and other ways to entertain oneself. And the #6 bus takes you from the President Hotel next door to Pile Gate in about 20 minutes, running frequently for early morning until after midnight. Definitely a good choice in Dubrovnik

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tallhorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Neptun Hotel

Property: Neptun Hotel
Address: Kardinala Stepinca 31, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Dubrovnik
#10 Spa Hotel in Dubrovnik
#10 Luxury Hotel in Dubrovnik
#10 Business Hotel in Dubrovnik
#16 Family Hotel in Dubrovnik
#21 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Neptun Hotel 4*
Number of rooms: 91
Official Description (provided by the hotel):
Secluded seaside hotel surrounded by nature with panoramic views of the Adriatic Sea and nearby islands. Only a short ride to the majestic Old Town of Dubrovnik. All restaurants and beach bar have open air terraces only a few meters from the coast line. ... more   less 
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Also Known As:
Dubrovnik Neptun Hotel
Hotel Neptun Dubrovnik

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