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“Great location and friendly staff”
Review of Neptun Hotel

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Neptun Hotel
Ranked #12 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 27 August 2012

Outside of Dubrovnik's hectic centre, on a beautiful wooded area, right on the water.
The 15 min bus ride to the old town is super convenient, as the bus seems to run at all hours, and being the first stop in the line it is easy to get a seat.
The staff could not have been more helpful.
We really enjoyed the "beach" , which is not really a beach, but a decked area on the rocky waterfront, with plenty of places to jump into the crystalline waters.
Our family room in the Suites area was fantastic.
The only minus was the wasps that you cannot seem to avoid anywhere in Croatia in summer, and make eating outdoors a bit of a pain.
Breakfast was a bit dull, but varied and abundant.

  • Stayed: August 2012, travelled with family
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Thank SpanishTraveller62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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580 - 586 of 981 reviews

Reviewed 26 August 2012

This hotel has everything you want for your summer vacation. The hotel itself is clean, fresh and looks almost new. The breakfast buffet is great, with choices as varied as the larger resorts you can find in the US.

The hotel beach and pool area beautiful built, with restaurant and beach bar for lunch, dinner & refreshments during the day. The restaurant has a good selection of lunch choices, and the dinner menu is more extensive than many restaurants in the city of Dubrovnik. Staff is service minded and friendly.

Fresh new beach towels are complimentary. Same for the beach beds and the parasols. The resorts three pools are nice, and the sea water is crystal clear. They have build platforms for diving, and stairs for easy access to and from the water many places in the beach area. The area is also built in such a way that it don't feel crowded even if it is full of people.

Getting bored laying around you can hire water jets, go to the resorts spa, get a massage, a haircut, or go to the gym. Everything is within the resort. Or you can take a stroll around the small area close by with shops, restaurants and other services.

A buss leaving just outside the hotel area every ten minutes takes you to Dubrovnik Old Town in 15 minutes. Modern busses with air-conditioning. The hotel stop is the starting point for the bus, so you always get a seat going into town.

If you want all this - and even more luxury - the resort has a five star hotel suite section, and also apartments for those wanting more space.

  • Stayed: August 2012, travelled with friends
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Thank TorLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

I thoroughly enjoyed my week in the Neptun Hotel. The location is ideal with excellent panoramic views and sited in a quiet location a short bus ride from the 'old city'. The rooms are clean with outstanding sea views. The breakfast provided an extensive range of foods. The staff are this hotel's greatest asset - always smiling, pleasant and willing to make your stay extra special.

  • Stayed: July 2012, travelled solo
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Thank brendan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

My friend and I stayed at the Hotel Neptun for one week from the end of July to the first week in August 2012. I cannot recommend this hotel too highly. It was spotlessly clean. The rooms were comfortable and the dining facilities attached to the hotel were magnificent. In particular, Zoe's restaurant offered a good choice of a la carte options, all of which were cooked, prepared and presented in an exemplary fashion. In addition, restaurant staff were extremely friendly, in particular, Zhelena, who was an excellent ambassador for the hotel with her excellent command of english and her general demeanour and endearing nature with the restaurant diners.

I would like to further compliment all the staff at the reception desk, who were professional, very friendly and helpful and indeed very diplomatic as some hotel guests at times were clearly rude, demanding and unrealistic in their requests. In particular, a big thank you and recognition goes to Marko, again for his pleasant and helpful disposition with hotel guests - no request was ever a bother. A great hotel and a great holiday. Than You

  • Stayed: July 2012, travelled as a couple
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Thank MattyK739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

As my first real "solo" trip I was excited. In summary, for the week I stayed at the Neptune I felt safe and looked after. The two most outstanding elements to this hotel was the location (great for a sightseeing and sea/beach holiday) and the service received by most staff. The staff were helpful and pleasant at all times and all worked extremely hard in often crowded and rushed situations. I noticed alot of guests being quite demanding of them and the staff coped admirably.

The food, if chosen carefully, was varied and good quality. Had bbq fresh trout on one night and then bbq grilled sea bass on another night but I would advise to vary eating at the hotel with some other places in lapad/old city. The room I had was ample for space with all the facilities you need to make it home for your stay, most importantly with views that were simply perfect.

The beach/pool area does get hot and crowded in July (all nationalities getting up at 7 am to sit on sunbeds waiting for the towel office to open at 8 am) however If you walk for around 15 to 20 minutes you can find other beaches that are virtually deserted till lunchtime. I can imagine the hotel may seem isolated if you were travelling in the quieter months of the year. I would certainly use this hotel again in terms of the whole package it provided.

Room Tip: higher floors towards the right hand side of hotel facing South towards the sea.
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  • Stayed: July 2012, travelled solo
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1  Thank 637Lucy637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

We stayed bed and breakfast at Neptun hotel in July 2012.
Hotel had lovely surroundings and peaceful atmosphere. Staff always smiling and greeted us well. Service and Housekepping was excellent. Would recommend Debrovnik City and Neptun stay.
Breakfast choice was very good and value for money.

Room Tip: Higher floors have best views of the sea and mountains.
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  • Stayed: July 2012, travelled with family
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1  Thank kanta b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

Stayed here for one week in July. After we upgraded the room we had an excellent view from the 5th floor. Food in the resturants is just ok and a bit overpriced. Bus connection to city is very good but sometimes crowded.

Room Tip: Try to get a room on the higher floors with seaview
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  • Stayed: July 2012, travelled as a couple
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Thank Andreas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Neptun Hotel

Address: Kardinala Stepinca 31, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 On the Beach Hotel in Dubrovnik
#10 Business Hotel in Dubrovnik
#11 Spa Hotel in Dubrovnik
#11 Luxury Hotel in Dubrovnik
#16 Family Hotel in Dubrovnik
#21 Romantic Hotel in Dubrovnik
Price Range: £64 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptun Hotel 4*
Number of rooms: 91
Official Description (provided by the hotel):
Secluded seaside hotel surrounded by nature with panoramic views of the Adriatic Sea and nearby islands. Only a short ride to the majestic Old Town of Dubrovnik. All restaurants and beach bar have open air terraces only a few meters from the coast line. ... more   less 
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Also Known As:
Dubrovnik Neptun Hotel
Hotel Neptun Dubrovnik

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