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“Hotel Splendid”
Review of Hotel Splendid

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Hotel Splendid
Ranked #40 of 67 Hotels in Dubrovnik
Tromsdalen, Troms, Norway
2 reviews
“Hotel Splendid”
Reviewed 29 August 2013

We stayed at Hotel Splendid, Dubrovnik, Croatia 01.08 - 08.08.13. The hotel was clean and quiet. The breakfast was good. Lunch and dinner was ordinary and nothing more. The staff was helpfull. There was no elevator and the hotel is not suitable for disabled. We got what we paid for and can recommend Hotel Splendid for people who want to stay at a clean and friendly hotel. Good value.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan-Thore L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 30 September 2013
Dear Mrs./Mr.,

thank you for being our guest and for taking Your time to write this review.

We are glad that our guests value our service.

Best regards on behalf of the hotel Splendid staff.

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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325 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2013

Splendid it is. Friendly, clean and superbly located with the sunset perfectly positioned from your balcony each evening.

All the fun of Lapad is next door during the day but at night you get the peace and quiet of being a little way along the peninsular. There's a whole host of places to sit outside. The tennis coaching is excellent. Snorkelling when the sun is high, lighting the seabed below through clear water, is great.

Well, almost splendid. This hotel could so easily be number one on tripadvisor. But it is yet to make the transition from dated to retro. They have a wonderful 1980s fresh fish trolley in the shape of a boat. But it's now an ornament filled with pebbles and dried flowers. In a few years someone will install a bean to cup coffee machine, build a wood fired pizza oven and get fresh fish back on the menu. Until then, get your morning coffee from the bar, your pizza down the road and your fish in the town... and have a wonderful holiday!

Stayed August 2013, travelled with family
Helpful?
1 Thank RnSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 28 August 2013
Dear Mrs./Mr.,

thank you for being our guest and thank you for your effort for writing this review.

We hope to see you in our hotel again.

Best regards,

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2013

We booked a sea view room at hotel Vis almost 4 months before travelling and when we got there we were told that they didn't have a room for us and that they had arranged for us to stay at the sister hotel next door. This was not impressive at all and we had to then drag our luggage back up a hill and down the road. Our room at the 'sister hotel' the 'Splendid' had a view completely obstructed by trees and bushes. So we then had to complain and were given a different room with a better view. This is not exactly the best way to start a trip so be prepared for this type of nonsense. All of the hotels along this strip have an amazing view of the water and sea though so in the end it was fine and breakfast at the hotel Splendid was good.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 22 August 2013
Dear Mrs./Mr.,

we are very sorry for a bad start of your vacation, but I am glad that in the end you were satisfied.

Thank you for your review and we hope to host you in hotel Splendid again.

Best regards,

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2013

After a lot of research we decided to choose the Hotel Splendid and I'm so very glad we did. I have been to Croatia several times and this is the hotel I will definitely return to.
It won't suit everyone; it is quite old fashioned but that is part of its charm. I don't need wifi in every room when I'm in such a beautiful place. I want to relax.
The location is excellent, beautiful views and very quiet yet an easy bus ride into the Old City.
We booked half board mainly as a back up plan but ate in the hotel most nights because the food was excellent, good variety, fresh ingredients and an unbelievable sunset each night.
However the major strength of this hotel is its staff. They recruit the same staff each year and they are wonderful. I actually don't want to mention any by name because we found them all to be friendly, helpful and professional. I also get the impression that they enjoy working there and are treated well, not something you get in many other hotels.
Basically I loved the Hotel Splendid, I wish I was there now.
If you are expecting 5* facilities, go to a 5* hotel. If however you want a quiet, well run 3*, with good food, stunning views and an excellent staff I recommend the Hotel Splendid. I'll be back as soon as I can.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hilstab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 22 August 2013
Dear Mrs./Mr.,

thank you for being our guest and for writing detailed review about your vacation and services received in hotel Splendid.

We are very proud of positive comments about hotel staff because a "personal touch" with our guests are very important to us.

Your suggestions and comments are truly appreciated and we hope to see you in our hotel again.

Best regards,

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fethiye, Turkey
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 August 2013

First room was on ground floor needed serious updating, broken hair dryer held together with tape which was dirty, shower didn't stay in the holder or rise up the wall bracket. Room was full of small sewer flies we killed at least 20! View fabulous and small concrete beach on which you have to pay for loungers and umbrellas!! Maintenance was supposed to go in and repair the above problems whilst we were out that evening and they went in but left the ground floor patio doors wide open and we ended up with one item missing so we reckon we must have arrived back as someone was entering the room! The manager paid us the cost of the missing item and moved us upstairs but I would still not recommend this hotel. It is the 21st century and WiFi is only available in the lobby area! They could have a fabulous hotel (it probably was 3* 20 years ago) but they need to spend some serious money on it to upgrade it! Plenty more choice in Dubrovnik...

Room Tip: Book some where else!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank riabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 20 August 2013
Dear Mrs./Mr.,

thank you for staying in our hotel and writing a review which will help us to improve our services.

I am sorry for the displeasure you experienced during your stay.

Because of the technical reasons we are not able to install WI FI in hotel rooms but we will definitely keep this in mind when we approach to renovate our hotel.

We hope to see you in our hotel again,

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 August 2013 via mobile

Stayed here last week, 21st-28th July. Bought lunch there the day we arrived which was enjoyable but we were half board and the breakfast and evening meals were really very poor. Only ate there 3 nights out of the 7 as a result. Room and en suite were kept clean and staff were very friendly and more than helpful. It was mainly the food which let it down. They also won't give you tap water at the restaurant. Only way to get some is to buy a coffee! Close to the beach which is rocks and pebbles and parasols and reclining chairs are expensive. All stairs on the way back to the hotel. It is close to plenty of restaurants and bars but not too close. Wouldn't recommend it because of the food which is a real shame.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 20 August 2013
Dear Mrs./Mr.,

thank you for the detailed description of our services in hotel Splendid. This is very important to us in order to improve in the future.

I am sorry for not meeting all your expectations .

We hope that you will visit us again and see that we improved and listened to all your suggestions.

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 July 2013

We stayed at hotel splendid in early June. Staff were helpful and the little beach was a welcome surprise. Wifi not fantastic but worked adequately in the lobby or downstairs bar. Staff very friendly. Rooms clean but are a little dated. We had a room with a sea view and balcony which was great to relax on after a busy day sightseeing.

Room Tip: Ask for a sea view room
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaye P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Hotel Splendid, responded to this review, 20 August 2013
Dear Mrs./Mr.,

thank you for being our guest and also thank you for all your comments and suggestions.

This will help us improve our services in the future.

All the technical difficulties will be removed during the preparations for the season 2014.

We hope to see you in our hotel again.

Best regards,

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Splendid

Property: Hotel Splendid
Address: Masarykov Put 10, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#23 On the Beach Hotel in Dubrovnik
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Splendid 3*
Number of rooms: 59
Official Description (provided by the hotel):
Set in a picturesque Mediterranean garden leading down to a private beach, the Splendid hotel is a perfect getaway for couples who want to take a break from everyday life and spend some romantic time together. It is situated in beautiful Lapad Bay. A bus leaves every 15 minutes for Dubrovnik's historical quarter. The Lapad Bay promenade with many shops, restaurants and cafe bars as well as large shopping mall are within walking distance from the hotel. The bright and airy double rooms with pleasantly decorated interiors and air-conditioning open onto balconies boasting stunning sea views. Single rooms are with balcony and park view. Enjoy traditional Dalmatian cuisine in the indoor and outdoor restaurant and have a refreshing cocktail on the romantic terrace overlooking the Lapad Bay. The complimentary breakfast as well as dinner are served in buffet style. ... more   less 
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Also Known As:
Splendid Hotel Dubrovnik
Hotel Splendid Dubrovnik

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