After a long night when we left for Dubrovnik. We got checked in to room 207. 1 hour late because our room was not ready.
When we got to our room. It was hot. About 27 Celsius.
The aircondition seem a bit tricky and would not work in the default automatic setting. So we need to manually set the fan speed everytime we go to the balcony. (because the ac turns of when you open the door to the balcony.).
When we complained about this. One of the messages we got is that their having problems when its hot outside.. I think that is a lame excuse. I think the ac should be more powerful if that is the reason. Rember this is a 5 star hotel.
After the complaining i think some steps have been taken. The cleaning ladys have inserted a dummy card to in our room that keeps the power on, so the ac don´t shutdown. This helps so now the temperatur is ok.
So to the second. The Minibar. It is not cold. All the drinks inside is warm. We also complained about this and they even sent the maintenance guy down to look at it. But he blamed it on 2 larger bottles we had put in it..
But the minibar was warm long before we put anything in it. We have even taken the bottels out. Still the same.
The free Wlan internet connection is very slow in room 207. So if you depend on doing some work, VPN or something. This will anoy you big time.
This small things is realy annoying in a 5 star hotel.
So over to the more positive things:
Lovely spa and indoor pool. With helpful staff.
Dubrovnik is a good place to be, But a little crowded.
A tip: Take the Mljet National Park Excurson. Very nice views and lovely to swim in the small lake.
The hotel is a good hotel, Nice location by the sea, Clean, Good food but a bit pricy, Breakfast buffet is good, The Segway Tour was very good.
But the room we have/had did not meet our expectations for a 5 star hotel. Because of the things i did write above.
- Official Description (provided by the hotel):
- Situated on the beautiful peninsula of Lapad, the hotel's dramatic cliffside location, below the aromatic, pine-covered Petka woods, affords spectacular views in every direction.Fully renovated in 2014, each of the 308 contemporary rooms and suites all have private balconies and beautiful sea views. Great food and excellent service prevail. During your stay, you will be tempted to try out everything that is on offer: four swimming pools, one of which is indoors, a private beach, tennis courts, fabulous snorkeling and a PADI diving centre, as well as a leafy jogging path and walking routes through the woods behind the hotel. ... more less
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- Also Known As:
- Dubrovnik Palace Hotel