Well 2 years on and this place is still great. I read a recent report that someone was complaining of the cleanliness, I’m just wondering if they were talking about another hotel because it couldn’t have been this one!
The place is spotless; I even watched a maid mopping up the air conditioning condensate from a taxi after it left!
Every member of staff we came across was so helpful and polite and the restaurant staff including the managers came out tops. My wife is on a special diet and every time we entered the restaurant the duty manager would acknowledge our presence and without asking he would fulfil her needs. The room service staff too were so happy, helpful and extremely polite and they seemed genuine.
As I said it was my second visit and I did insist on a room with a full sea view on my first visit the sea view was marred by the numerous trees but this time I just had the one tree which didn’t really spoil the most wonderful view.
One thing I did miss though was the free shuttle bus that used to run between the hotel and the old town. You now have to pay 12 Kuna’s each way to get into town if you buy the ticket from the hotel (15 Kuna’s if you buy your ticket from the driver) I understand the free service stopped soon after my last visit. This is the No.4 bus very clean with nice drivers. Beware of the No.10 bus which will take you from the old town to the nice village of Cavtat, an old vandalised bus with a very unhelpful driver, it picked us up from the cable car station where we were told to wait for it and on the way back it dropped us off at the port and then they wanted to sell us another ticket back to the old town to pick up the No.4 bus again. I think the guest relations at the hotel should have given us a little more info on the return trip, we ended up walking back (3Km in 35 degrees C) as it was probably nearer than getting a bus back into town and back out again, thank goodness for my Smartphone map function. I couldn’t get a refund on my unused tickets so I gave them away. The bus company doesn’t do any favours to the tourist industry on that route, I know this has nothing to do with the hotel but future customers need to be made aware of this.
Apart from the bad bus experience this hotel is a must and I would gladly return one day. The Croatian people we met in Dubrovnik were so friendly and nice and that was a great thing to encounter for a second time. I hope people reading this would give this hotel a try and thank you for reading
- Official Description (provided by the hotel):
- Situated on the beautiful peninsula of Lapad, the hotel's dramatic cliffside location, below the aromatic, pine-covered Petka woods, affords spectacular views in every direction.Fully renovated in 2014, each of the 308 contemporary rooms and suites all have private balconies and beautiful sea views. Great food and excellent service prevail. During your stay, you will be tempted to try out everything that is on offer: four swimming pools, one of which is indoors, a private beach, tennis courts, fabulous snorkeling and a PADI diving centre, as well as a leafy jogging path and walking routes through the woods behind the hotel. ... more less
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- Also Known As:
- Dubrovnik Palace Hotel