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“Fabulous staff”
4 of 5 bubbles Review of The Pucic Palace

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The Pucic Palace
Ranked #18 of 66 Hotels in Dubrovnik
Certificate of Excellence
Perth, Australia
Level Contributor
82 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Fabulous staff”
Reviewed 29 August 2013

This hotel is situated right in the old town and I think that is what you are paying for. It is decorated in oldy worldly style. Large rooms but the bathrooms are a bit tired. Very noisy as there is lots of action late into the night and a fruit market that sets up every morning at 4.30am. Dubrovnik is way too busy in August, so I would suggest another time to visit.

Room Tip: The beds are very soft and it is noisy for sleeping
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank PerthJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 5 September 2013
Dear Perth Julie,

Many thanks for taking the time to provide feedback on your Pucic stay.It was delighted to read that you enjoyed our location, setting , hotel's amenities and our fabulous staff.
We do hope that you will come back and enjoy in Dubrovnik and in Pucic Palace in other period of season.

Kind regards

Mirajana Kovačević
Sales& Markering Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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410 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
London
Level Contributor
323 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 28 August 2013

...for making our wedding stay so lovely and perfect. I won't go in to all the wonderful things you did but we simply could not have booked a better hotel to stay at for our wedding.

Alem and all the staff from the day we booked till the moment we checked out did everything they could to make our stay perfect- we are truly grateful. Yes the Pucic may be a tiny bit more expensive than some places, but it is truly unique and a beautiful place. The two ladies on reception (i'm so sorry i forget the names) were so lovely and this hotel will fondly form such lovely memories of our wedding.

The bed is so comfy and the fact that bubbly is included as standard on the breakfast menu for our rate is just a symbol of how great this place is. The building has history, charm and character.

We loved it.

Thank you for all the amazing extras you gave us (not least a room upgrade!!)

If you are getting married in Dubrovnik or even just visiting, stay here. You will not regret it.

Stayed August 2013, travelled as a couple
Helpful?
4 Thank HG001London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 5 September 2013
Dear HG001London,,

Thank you for your lovely feedback. We are happy that your first moments of marriage were memorable . We do hope that you will come back and enjoy in romantic Dubrovnik and in Pucic Palace Hotel. We with you all the best and we are looking forward meeting you again.

Best wishes

Mirajana Kovačević,
Sales&Marketing Director
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Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 August 2013

If you are dreaming of blue skies and turquoise seas , there can be few places more perfectly positioned than the Pucic Palace to enjoy a spectacular coastline , piquant culture and remarkable history simultaneously . The hotel is designed to blend seamlessly with the architectural traditions of the walled city of Dubrovnik with its charming cobbled streets and is a wonderful oasis of understated luxury. It is a truly special hotel and its people every bit as compelling . In fact it is people like Sanja and Alem whom when you bid farewell , you are not only moist in the eye but spellbound as they have made your holiday an unforgettable one. Thanks for a fantastic stay !

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MKapoor6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 26 August 2013
Dear Guest,

Thank you for the fantastic review that sounds like a beautiful poem.We are very glad that your stay at Pucic Palace contributed to your experience of Dubrovnik We try to maintain a unique relationship with our guests, our reception area is more like living room and hotel rooms have no numbers but names.On behalf of Sanja and Alem sincerely thank you ,and we all are looking forward to your next visit.

Sincerely ,

Mirjana Kovačević
Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 August 2013

The 5 Star Pucic Palace is a wonderful Hotel in the Old City of Dubrovnik. It is great to open your windows and look out onto a piazza where, on weekends there are vibrant and busy markets. The hotel has excellent service and rooms are well appointed authentic decor and good bathrooms. The only issue we had was that, as in all old cities, there can be sewerage problems due to the fact that the city sits on a water table and is affected by the tides. This can cause smells....we had a problem in our room but this was handled very well by staff, who moved us and compensated us as best they could. It is something out of their control. We believe that room 3 (unfortunately one of the best rooms) is the one that is usually affected. It would not , however, stop me from staying in this lovely hotel in such a wonderful location again.

Room Tip: Try get a room with a balcony, but not room 3
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hoteljunkie273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 23 August 2013
Dear Hoteljunkie 273,

Thank you for your kind comments and feedback on Trip Advisor. We are glad that you enjoyed our hotel, despite the unexpected episode with the smell. It was something that was beyond our control, and thank you for pointed this out. We are also very grateful for your sensible and helpful attitude on this issue
Junior suite or room number 3 with a balcony on the first floor is really beautiful and spacious, especially because it gives you the opportunity to feel and experience the heart of the old town and the atmosphere of green market.
We do hope we will have another opportunity to welcome you to The Pucic Palace

Best regards,

Mirjana Kovačević
Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2013

If you want to be in the centre of town and visit all the sites while taking breaks, this is your hotel. the decorations, rooms and restaurants are tastefully furnished. The terrace is a delightful place to drink or dine. Worth the steep price. And they have Bvlgari bathroom products! The hotel is very accesible as it is in the heart of the old town, but it provides access to a local beach club (East West Beach Club) for a refreshing swim. I would definitely recommend this hotel to everyone visiting Dubrovnik.

Room Tip: The top floor rooms have only got ceiling windows, no views.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 16 August 2013
Dear Sandra G,

Many thanks for taking the time to provide such a useful comments on your recent stay in Pucic hotel.We are glad that you liked unique hotel location ,rooms and bathroom amenities as well as tasty dishes in our two restaurants and free access to famous East West Beach Club
Thank you once again for staying with us and we are looking forward to your next visit.

Sincerely,

Mirjana Kovačević
Sales and Marketing Manager
The Pucic Palace hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2013 via mobile

Best location in Dubrovnik staff treats you like family everyone in hotel seem to be very happy I never wanted to leave was not feeling well one evening they took great care of me I would go back again and again very old world feeling but bathroom was very up to date

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosemariecaporuscio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 12 August 2013
Dear Guest,

thank you for taking the time to share your positive experience from hotel Pucic Palace on TripAdvisor. It is great to see that we managed to go beyond your expectations . Feel like you're at home is it the TOP compliment for us.Thank you once again

We are already looking forward to your next visit.

Sincerely yours

Mirjana Kovačević
Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 August 2013

What a location! There is no finer hotel in the middle of the old city. Nice rooms, friendly and competent staff, great breakfast and service staff and the only hotel of 4 we stayed in with secure WiFi in room. Up to the standards of a fine first world hotel. Others in Croatia try hard, this place delivers. All in all a great place to stay, in one of the most enchanting spots in the world.Worth the price.

Room Tip: Every room is a good one. Higher floors may be a bit quieter.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoisherOysher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirjana K, Director of Sales at The Pucic Palace, responded to this review, 12 August 2013
Dear MoisherOysher

Thank you for your kind comments on our hotel.
It is a great pleasure for us to see that you find Pucic Palace your favorite hotel in Croatia.
Special thanks for highlighting the fine first -class standards.it is really flatters

Thank you once again for staying with us and we are looking forward to your next visit.

Sincerely,

Mirjana Kovačević
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Pucic Palace

Property: The Pucic Palace
Address: Od Pucha 1, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotel in Dubrovnik
#14 On the Beach Hotel in Dubrovnik
#17 Luxury Hotel in Dubrovnik
#18 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Pucic Palace 5*
Number of rooms: 19
Reservation Options:
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Also Known As:
The Pucic Palace Hotel Dubrovnik
Pucic Palace Hotel Dubrovnik
Pucic Palace Dubrovnik

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