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“BEWARE OF BEDROOM ALLOCATED!”
Review of Tirena Hotel

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Tirena Hotel
Ranked #23 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 23 October 2013

This turned out to be a very pleasant 4-day stay but only after having to change our bedroom. The first room we were given was down in the basement and the smell of damp hit your nose as you descended the stairs. We were not the only ones to refuse to sleep down there. Aside from that problem which we finally overcame we thought the public rooms were good, food excellent and the hotel itself was in a lovely position. We did (and so did others) have one very noisy night due to excessive drinking by the sound of it as the hotel is in a public park. Good bus service into town and walking access through the park to a small beach area. Lovely city, beautiful country.

Room Tip: Ask for a room on a higher floor. Those with sea views are lovely. Its worth having to pay the ext...
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  • Stayed: September 2013, travelled with friends
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1  Thank chrisebeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 28 October 2013

Dear guest,
Thank you for commenting on your recent vacation in Tirena. I am happy to read that you liked the hotel as well as our food and services offer. On the other hand I am sorry that you had unpleasant experience with the first room allocated and let me apologize on behalf of the hotel as we recently had some problems with a couple of rooms in that area of the hotel due to outside unpredictable occurrences.
Hopefully you will be visiting Dubrovnik again, and until then I send you all the best from the entire Tirena staff.

Nenad Marić
General manager

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318 - 324 of 700 reviews

Reviewed 16 October 2013

Some people are never satisfied. What appealed to me may therefore be of no consequence to others. These notes refer to the Restaurant.

Breakfast:

I liked...

Porridge served with honey
Pancakes with honey
Teapots that do not spill when pouring
Milk jug that is effective.

Dinner:

I liked that fact that heated plates are available when selecting hot food.

  • Stayed: October 2013, travelled with family
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5  Thank Denis O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 21 October 2013

Dear guest,
Thank you for a first class review!
I am sure that all of the restaurant staff will be glad to read your comments. I am glad to see that you found a few favorite item among the food variety that we offer and that this made you holiday an enjoyable one. Hopefully we will get to great you and your family in hotel Tirena in the future and until then I send you all the best.

Nenad Marić
General manager

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Reviewed 16 October 2013

A very nice hotel about 20 minutes bus ride from the old city, which has so much to offer.
This hotel scores because of
1. Exceptional cleanliness
2. Well equipped bedrooms with comfortable beds,free safe deposit, fully stocked cocktail bar, and very nice bathroom.
3. Great selection of food for both breakfast and evening meal with pleasant efficient manager and catering staff. Ivan, the breakfast chef, cooks great eggs/bacon/ pancakes etc to order.
4. Helpful, informative and courteous staff, but then that's par for the course in all parts of Croatia.

Points could be lost because of
1. An abundance of feral cats roaming the gardens, though never allowed inside.
2. Bedrooms could be cold if temperature outside drops. Air conditioning does not reverse for provision of heat.
3. Noise could be a problem if rowdy parties went on late into the night. This did happen once, during our stay, but to be fair to the hotel, the noise came from a building close by but not under the control of the hotel management.

Stayed: October 2013, travelled as a couple
1  Thank AnnaJulianna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 21 October 2013

Dear guest,

Thank you for your comments and review of hotel Tirena. I am glad to read that you had a good vacation in Dubrovnik and that you found our hotel of a good standard. Ivan and the rest of the food and beverage staff will be glad to read your comments regarding their work and will definitely be glad to see you again if your travel voyages lead you to Dubrovnik in the future.
Until then, I send you warm regards from Dubrovnik.

Nenad Marić
General manager

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Reviewed 11 October 2013

The hotel is in a complex about 20 minutes bus from the old town centre, and initially has a pretty charmless feeling to it. It's a large concrete structure (100+ rooms?) probably built in the 1960s or 70s, with smallish rooms (but good en-suites with shower and bath), and catering mainly for large tour groups. The main issue that could be a problem for many guests is noise: from the bar in the evening with the "entertainment" and especially from the shopping precinct which some rooms overlook (ours did!). We stayed for 4 nights and suffered till nearly 3am on one night with rowdy noise (football or Nationalist songs?) being sung in a bar in the precinct: not really a serenade to sleep. The dining is all buffet style, but despite this was very good, albeit noisy in the concrete-floored and walled dining room. Once the head waiter spotted that we were a couple eating later (c. 8.15pm) he generally greeted us at the door and found us a table for 2 which was a nice touch. Certainly not a romantic stay, but eat, sleep and explore the wonderful old town...

Room Tip: Don't get a room overlooking the precinct...
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  • Stayed: October 2013, travelled as a couple
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Thank Ncas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 21 October 2013

Dear guest,
Thank you for sharing your vacation tips with the tripadvisor community. I am sorry to hear that the neighboring bars kept you awake one night and even though the hotel itself is powerless in that case please let me give you my sincere apology. I am glad that our restaurant manager provided you with a great service and that you enjoyed our food selection.
Hopefully you will be our guest again in the future so you can enjoy Tirena in a more romantic and relaxed way.
Best regards,
Nenad Marić
General manager

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Reviewed 8 October 2013

I stayed here with a friend in June 2013, when we first arrived we weren't sure which bus stop to get off at, we ended up going to the end of the line which was luckily where the hotel and it's sister hotel were situated. The hotel is only a 15 min bus ride from the city centre and is a cheaper alternative to the taxi. When arriving at the hotel jump off at the stop next to the open car park! - it's a much easier walk with a suitcase. First impressions were that the hotel is quite dated and could do with some renovation, but for the price you pay it is great as it is clean, tidy and the staff are very friendly. Our room was of a reasonable size with a good sized bathroom and shower. Air conditioning was also included in the room. The room was also clean and tidy. The buffet breakfast was very good with a wide range of food available. Continental and English breakfast are served as well as yoghurts and toast for those who are less peckish in the morning. The hotel is situated about 10 mins slow walk to the beach area which provides a nice view of the surrounding Croatian countryside. Just outside the hotel is a small shopping centre type area where you can find some independent shops and restaurants, as well as convenience stops and souvenir shops. The staff were very accommodating throughout the stay and delivered excellent customer service when we experienced problems with our booked excursion (through the hotel), where we were told the incorrect pick up time and ended missing one of our meals. The hotel allowed us a free dinner for 2 which we were very pleased about, and I would like to thank the Hotel manager and hospitality desk clerk for their professional and swift dealing with the problem. All in all it was a fantastic stay at the Hotel Tirena and I would recommend it to anyone looking for somewhere cheap, clean and well situated near the city.

Stayed: June 2013, travelled with friends
5  Thank PhiliasF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 13 October 2013

Dear guest,
Thank you for an fantastic comment regarding your stay in our hotel.
I am happy to read that you took some nice memories from your vacation with you.
All of us hope that we will have a chance to great you again in the future, and until then I send you best regards from the whole Tirena staff!

Nenad Marić
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

A fine hotel with very nice breakfast. Its a huge hotel with very many hallways. The area is safe for cids but it can be a maze to find back to the room. Just 10 min to walk to the beach and its the same with the bus to the old town.

  • Stayed: October 2013, travelled on business
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Thank Petter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 13 October 2013

Dear guest,
Thank you for sharing your travel experience with the tripadvisor community.
We hope to be able to welcome you again in the future and send you best regards from Dubrovnik.
Nenad Marić
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

Tirena hotel is ok. The rooms are large, comfortable and clean but the location is not ideal. We only stayed here a night as part of a tour, I don't think I would have been overjoyed to stay longer. The staff are, however, very pleasant (and so are the cocktails!)

  • Stayed: May 2013, travelled with family
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1  Thank Rebecca E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this reviewResponded 13 October 2013

Dear guest,
Thank you for sharing your thoughts about Tirena with the TripAdvisor community. I am happy to read that you liked our staff and as well as our cocktails, however I am sad that you spent only one night at our hotel and did not have a chance to explore the area as our guests usually compliment y our serene and peaceful location with an easy access to the busy Old Town.
All of Tirena staff wish you all the best and send you sunny regards from Dubrovnik.

Nenad Marić
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tirena Hotel

Address: Iva Dulchica 36, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Dubrovnik
#17 On the Beach Hotel in Dubrovnik
Price Range: £61 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tirena Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
A quiet haven close to the vibrant historic centre of Dubrovnik Located in the quiet natural surroundings of the Babin Kuk peninsula, the Tirena Hotel is ideal for a relaxing holiday close to the vibrant historic centre of Dubrovnik. Enjoy sunbathing next to the spacious outdoor pool or on the nearby Dubrovnik beaches. Taste traditional Dalmatian dishes and watch your meal being prepared right in front of you in the hotel's buffet restaurant. Explore the historic centre of Dubrovnik and then take a boat to the idyllic islands in South Dalmatia. For an even more fulfilling holiday, there are excellent entertainment programmes, a variety of sporting activities, and luxurious wellness centres that you can use in the nearby Valamar hotels. ... more   less 
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Also Known As:
Hotel Tirena Dubrovnik

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