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“Brilliant in all aspects”
5 of 5 bubbles Review of Tirena Hotel

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Tirena Hotel
Ranked #26 of 68 Hotels in Dubrovnik
Buckingham, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Brilliant in all aspects”
5 of 5 bubbles Reviewed 5 June 2014

Fantastic location - just a 15 minute bus ride from the center of Dubrovnik. Buses run every 15 minutes from the early hours until midnight, even on a Sunday. Buses are very safe and only 12Kuna a pop. It is located next to a good beach, which is ideal for swimming, sunbathing and snorkeling!

The staff were fantastic from the minute we got there. Toni at reception was a diamond - he was able to answer all our questions and give us advice on Dubrovnik. The hotel was really clean throughout including the pool area. The pool area is very pleasant and towels are provided by the Hotel, which is great!

We only had breakfast at the hotel, but this was brilliant on all the four mornings we were there. Croissants, pancakes, bacon, omelettes, bread, cheese, ham, cereal, fresh fruit, yogurt - it was all there and more!

Would really recommend this hotel - a fantastic location and great value for money.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 11 June 2014
Dear Guest,

Thank you for your fantastic review! I am personally very proud to hear that you enjoyed our service, cleanliness, pool and breakfast. I extended your comment to Toni, and he was glad to hear he could help and make your stay more enjoyable.

Thank you for recommending hotel Tirena and giving us such a positive feedback, it is really a great encouragement for our team to keep the good work!

We hope to see you again in hotel Tirena and Dubrovnik and until then I am extending best regards from whole of Tirena staff and myself,

Sincerely,
Nenad Marić
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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588 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
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  • English first
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English first
Edinburgh, United Kingdom
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 4 June 2014

I was expecting a proper hotel when I booked it but this place is a glorified hostel. No room service, no a la carte menus, the worst staff imaginable... and there was no complimentary water/kettle in the room. I consider a kettle somewhat important as there was only a 0.25l water bottle provided in the refrigerator. Severely disappointing. The buses to the city are always crowded and very unsafe. I paid over a 100 pounds a night for this ridiculous place! I would advise anyone to simply book the hotel next to it (Lacroma, I believe) that's about 20 pounds more a night. Hotel did not have wi-fi as advertised. At least our room didn't.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Nicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 11 June 2014
Dear Guest,

we are very sorry to hear that our hotel did not meet your expectations.
However I would like to emphasize that hotel Tirena is a three star property, and, as you pointed out yourself, maybe hotel Valamar Lacroma that is four plus stars would suite you better. Room service and a la carte restaurant are simply not obligatory nor common service for our category, but all of our guests are welcome to visit a la carte restaurants, bars, wellness etc. in our sister hotels with higher category- Valamar Lacroma Dubrovnik****+, Valamar Argosy**** and Valamar Dubrovnik President*****.
We really hope to see you again in Dubrovnik and Valamar properties!

Best regards,

Nenad Marić
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

A few km out of the city but well worth the inconvenience of getting the bus into town.
A large concrete hotel of little architectural merit but internally offers spaciousness not often found with newer hotels. Well run with an excellent restaurant (a bit noisey due to it's size) offering fine buffet food. A comfy bar and terrace with good service.
Fine coastal pathways offering a plethora of good restaurants and bars.

Room Tip: Rooms overlooking an internal courtyard are quieter
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mod300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 4 June 2014
Dear Guests,
Warmest of greeting from Tirena team and thank you for choosing Tirena for your recent stay in Dubrovnik. Great to hear of you positive experience and we do hope that we will have a chance to greet you again.
Yours sincerely
Nenad Marić
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bathgate, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 May 2014 via mobile

Really nice place to stay. Good sized rooms, lovely balcony with super views. Nice bathroom and comfy beds. Breakfast and dinner are served buffet style, don't worry, you will never go hungry. Plenty pre prepared food of every description with a chef who will cook steaks, omelettes, fried eggs, pancakes to your requirements. Lots of busy stsff doing coffee at breakfast and wine etc at dinner - wonderful. This hotel is one that we would definitely stay at again.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 30 May 2014
Dear Guests,
Sincere thanks and greetings from Tirena and thank you for a great and most encouraging review. The whole Tirena team is pleased we were able to make your stay with us an enjoyable one.
Please let us know if we can be of any assistance should you want to return to Dubrovnik or any other parts of Croatian coast as it would be our pleasure to have you as our guest again in the future.
Yours sincerely
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighouse, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed here with 11 colleagues on our annual cultural trip around the continent. Pleasant modern, clean hotel in a quiet location. Good buffet breakfast although there was always a queue for the bacon! Great swimming pool (with pool towels) although the water was absolutely freezing. Non-descript hotel bar that appeared to shut early (midnight?) and was never open when we came back at night. A bit of a maze to get to the bedrooms and watch out for the external doors that you can get out of but not back in again at night! Very helpful reception staff, phoned up Coach Transfer company for me and printed off Boarding Card for one of our group. Some good 'afternoon' bars within easy walk to sit outside overlooking the rocky coastline and a few more at the bottom of the hill, although the busiest one was full of teenagers none of whom appeared to be drinking but they were nearly all smoking. Bus or Taxi into the Old Town and/or Cable Car is well worth it.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkBes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 30 May 2014
Dear Guests,
Greetings from the Tirena team and thank you on a great review. Great to hear you and your colleagues stay with us was an enjoyable one and that your experience of Croatia and Dubrovnik was so good. Thank you sincerely for your stay with us and for your review and we hope we might see you again in Tirena. It will be our pleasure!
Yours sincerely
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abergavenny, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 May 2014

The hotel is in a quiet location, a 15 minute ride on the number 6 bus, from the Old Town of Dubrovnik. The hotel shop sells bus tickets for 12 kn instead of the 15 kn from the bus driver. Buses run every 15 minutes until the early hours of the morning. There's a shopping precinct outside the hotel with a variety of small shops, bars and restaurants. Our room was in a quiet position and was spotlessly clean and very quiet and comfortable. The only criticism was that there were too many trees outside the balcony which made the room dark. They really needed cutting back.
The hotel staff were very helpful and spoke good English.
The food was good, plenty of choice and with a wide range of fresh fruit and vegetables. There was even a chef's station where you could have meat, fish, omelettes etc. cooked to your specification.
A few minutes stroll from the hotel takes you to the coastline where you can walk along as far as the new harbour where the cruise ships dock. The views are fantastic, especially when a cruise ship comes sailing past. The peaceful location of the hotel is a welcome contrast to the hustle and bustle of the city, especially when it's only a short bus-ride away.
I think the Tirena probably has only 3 stars because it doesn't have a spa, gym or indoor pool but you can use these facilities at the 4 and 5 star "sister" hotels next door.
I've been surprised at some of the negative reviews I've read. I think some people try to find fault so that they can claim a refund! If you want 5 star standards then pay for them. As a former Travel Guide I've stayed in countless hotels around the world and know a good 3 star hotel when I see one.
I thoroughly enjoyed my week and would recommend it to anyone.

Room Tip: Ask for a quiet room on an upper floor.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jalw2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 30 May 2014
Dear Guests,
Thank you very much on your great review and for your recent visit. Thank you for choosing Tirena and we are glad your experience here was so good. Great to hear you have enjoyed every minute of it. Makes all our effort worthwhile. I am especially happy to read that a fellow hospitality worker with years of travel experience recommends us to anyone and rates us with the best possible comments available.
I hope that your travel journey will lead you to Tirena again and until then I send you all the best from the entire Tirena team.
Nenad Marić,
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 23 May 2014 via mobile

The breakfasts were a big plus here. Delicious cooked food, freshly prepared fruit, tasty bread and home made jam. Buffet dinners were good too with lots to choose from. The staff were helpful and friendly- they really seemed to take every effort to give the guest a good stay. Our room was nicely furnished with a free safe and a well appointed bathroom.
The internet worked in the lobby but not in our room.
The location was satisfactory...a regular bus went from outside the hotel, about a three minute walk away, to the old town. The nearby beach was pleasant and quiet. The only downside could be that there was nowhere to stroll outside after dinner. But this was no doubt reflected in the price which gave excellent value for money. Would recommend this hotel- we thoroughly enjoyed our stay.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank CheshireMargaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nenad M, General Manager at Tirena Hotel, responded to this review, 26 May 2014
Dear guests,
Thank you very much for a delicious report of our hotel!
I am very happy to see that you have thoroughly enjoyed while staying with us and that our restaurant quality was up with your taste buds.
I hope that we will have a chance to host you again and until then I send you warm regards from Tirena staff.
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tirena Hotel

Property: Tirena Hotel
Address: Iva Dulchica 36, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 On the Beach Hotel in Dubrovnik
#24 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tirena Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
A quiet haven close to the vibrant historic centre of Dubrovnik Located in the quiet natural surroundings of the Babin Kuk peninsula, the Tirena Hotel is ideal for a relaxing holiday close to the vibrant historic centre of Dubrovnik. Enjoy sunbathing next to the spacious outdoor pool or on the nearby Dubrovnik beaches. Taste traditional Dalmatian dishes and watch your meal being prepared right in front of you in the hotel's buffet restaurant. Explore the historic centre of Dubrovnik and then take a boat to the idyllic islands in South Dalmatia. For an even more fulfilling holiday, there are excellent entertainment programmes, a variety of sporting activities, and luxurious wellness centres that you can use in the nearby Valamar hotels. ... more   less 
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Also Known As:
Hotel Tirena Dubrovnik

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