OMG. We booked a 9.15 boat which eventually, after being loaded, unloaded and reloaded, left at about 10.45. We were told to be at the quay side for the return at 5pm. There was a boat but no crew at 5and it did not leave until 5.40. Both outward and return journeys were chaos. We were left standing for ages on a very busy roadside in the broiling heat whole boat owners, your operators and crews argued heatedly about who was allowed on each boat. They are obviously seriously overbooked every day and deal with the problems only once they have the money in their hands. U
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