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Hilton Imperial Dubrovnik
Ranked #6 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 23 May 2012

Have just returned from Dubrovnik where we stayed at the Hilton Imperial.
Really friendly hotel from the word go. Travelled with a group of 14 guys. Rooms all ready even though we arrived at lunchtime. Reception staff happy to arrange local restaurants and nothing seemed to be a hassle for them. All rooms were spacious and clean. Breakfast great and some fantastic views from some of our rooms. Spa area very relaxing. Just can't fault the hotel at all.
Special thanks to Dario at reception and Paula on the executive level.

  • Stayed: May 2012, travelled with friends
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Thank stepheng132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 28 May 2012

Dear Guest,
Thank you very much for sharing your feedback. I am delighted to receive your kind comments.
It is indeed a pleasure for me to note that you enjoyed the Hilton Imperial experience and that you are happy with the hotel ambiance and the services offered. We are very proud to read that our friendly and efficient team treated you with utmost care. Dario and Paula are delighted you recognized their efforts, as the goal for all of us is to provide the best customer service at all times.
Once again, thank you for your visit and I look forward to the pleasure of welcoming you back for another visit!

Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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2,208 - 2,214 of 3,193 reviews

Reviewed 22 May 2012

We stayed here for 5 nights in May 2012 and were so impressed with the service given to us by all the staff. They really do go the extra mile. The best hotel in dubrovnik and one of the best I have ever stayed in.

  • Stayed: May 2012, travelled as a couple
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Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 28 May 2012

Dear Guest,
Thank you for choosing Hilton Imperial and for taking the time to write this review. It was a pleasure to read that our team managed to show what Hospitality means for us! We are very proud that our friendly and efficient team members exceeded your expectations!

We look forward to welcoming you back to the Hilton Imperial again.

Kind regards,
Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2012

For a couple of days in Dubrovnik, the Hilton is an excellent choice. It's located a couple hundred meters from the Old Town's Pile Gate and most of the rooms have a nice view over the old town and the sea. The 'non- view' rooms have a view over a pleasant shaded courtyard and are the quietest. It's an easy walk to all the old town attractions.
Nothing in Dubrovnik is cheap, but paying a bit more for the Hilton gets you quite a lot. The rooms are spotless, everything works, and the staff cannot do enough for you. They have good advice and are friendly and helpful. The executive lounge is open all day and fairly late and always has coffees, soft drinks, beer and some sort of snacks on offer at all times, unlike many which clear everything away outside of the official hours.

Room Tip: Rooms along the front of the hotel have a great view, but late night revelers walking back to their...
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  • Stayed: May 2012, travelled as a couple
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1  Thank MunichEricJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 21 May 2012

Dear Guest,
I would like to thank you for letting others know of your wonderful experience at the Hilton Imperial Dubrovnik. Thank you for complementing our hotel, the views and our location. Hotel is really situated just outside of the city walls, on the doorstep of the Dubrovnik Old City. I’m really glad you enjoyed our facilities, especially the one you highly evaluated – the Executive lounge. We are very proud to read that our friendly and efficient team treated you with utmost care.
Looking forward to welcome you again in our hotel!
Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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Reviewed 11 May 2012

My husband and I spent 3 nights here, and wish it was a longer visit. The location is ideal, and the hotel staff were absolutely the best I've ever encountered (and we travel a lot)...very attentive to our needs, kind, thoughtful. Our room was perfect, spacious with exceptional views. We arrived empty-handed, our luggage having been misplaced by the airline, and the staff were so kind to offer basic necessities and check on our luggage (it was delivered the next day). they were very considerate and respectful. This is my first trip advisor rating, and this Hilton hotel is deserving of the highest rating. Definitely recommend.

  • Stayed: May 2012, travelled as a couple
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2  Thank Kelly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 14 May 2012

Dear Guest,
Thank you for staying at Hilton Imperial Dubrovnik, and for taking the time to give us your valuable feedback on the hotel and service provided by the Team.
We are very proud to read that our friendly and efficient team treated you with utmost care. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations.
I would like to express my gratitude for your feedback, and wish to welcome you back to the Hilton Imperial in the near future.
Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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Reviewed 8 May 2012

We stayed at the Hilton Imperial Dubrovnik for 3 nights in June last year as the first night of a two week self tour of the Dalmatian Coast. Our package included accommodation and transfers from Dubrovnik, Kocula, Havar and Split.

This hotel is the best positioned hotel in Dubrovnik. It is literally a 1 minute walk until you get to the city walls. That is one thing that I really liked about the hotel – we were able to stay out late in the old town and didn’t have to worry about how we were getting home, about safety etc, it was only a short walk to the hotel.

We stayed in the annex but had full use of the hotel although there is much to see in Dubrovnik and time using the hotel facilities was limited. The friendly staff allowed use of the Executive lounge balcony for night photos of the fort opposite - amazing results.

Again, this hotel is amazing (it is ranked #1 in Dubrovnik for a reason!). I have recommended the hotel to friends who are traveling to Croatia this summer and have no hesitation in doing so to anyone requiring accommodation in Dubrovnik.

Ossie

  • Stayed: June 2011, travelled as a couple
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1  Thank OssieTraveller70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 14 May 2012

Dear Guest,
I would like to thank you for letting others know of your wonderful experience at the Hilton Imperial Dubrovnik. I was delighted to read your very kind comments, and I am very pleased you had a nice stay. Our location really is just outside the city walls, and I am glad you liked it. Thank you for your reccomendations. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements.

I hope that we will be able to look forward to welcoming you back to the Hilton Imperial Dubrovnik.


Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2012

This is a truely wonderful hotel I cant fault it. The information from Tripadviser was spot on. All the staff were really helpful and friendly. We stayed for 4 nights, we used the pool which was large and warm and the breakfast was fantastic.I would definitly reccomend this hotel.

  • Stayed: April 2012, travelled as a couple
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1  Thank 481Sheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 7 May 2012

Dear Guest,
I would like to thank you for letting others know of your wonderful experience at the Hilton Imperial Dubrovnik. We are very proud to read that our friendly and efficient team treated you with utmost care. Thank you for complementing our Health Club facilities and renowned Hilton breakfast.
Looking forward to welcome you again in our hotel!
Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2012

The Hilton Imperial is a wonderful hotel. A lovely building well situated near the Pile Gate of the Old City. The rooms, the Executive lounge (if you book a good grade of room), the friendly staff and the great food (a fantastic breakfast & romantic restaurant) are all fab! I needed a good break and could not have chosen better. Would recommend to anyone. Go on treat yourself - your wife, partner or friends - it will make your year. You may even decide to go back to see more of the beautiful Dubrovnik - and wander around enjoying the culture, buildings & views + eating and drinking in courtyards or by the old Port. Probably May or September best unless you can cope with the heat and don't mind crowds. Fantastic.

Room Tip: Worth asking about an Executive room (with balcony) - get access to Executive lounge + terrace, with...
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  • Stayed: May 2012, travelled as a couple
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Thank NKSSutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 7 May 2012

Dear Guest,
Thank you for your nice comments regarding your experience at the Hilton Imperial Dubrovnik! I was delighted to read your very kind comments, and I am very pleased you had a nice stay. Our aim is to ensure high guests satisfaction. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments. I hope that we will be able to look forward to welcoming you back to the Hilton Imperial Dubrovnik.

Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
#6 Luxury Hotel in Dubrovnik
Price Range: £220 - £400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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