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“Fantastic location and brilliant staff”

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Hilton Imperial Dubrovnik
Ranked #6 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 10 April 2013

If you are visiting Dubrovnik, I would really recommend this hotel. It is located so close to the old city, that you can easily pop back to the hotel in minutes. It also means that a wide range of places to eat are within easy reach. The staff a really helpful, nothing is too much trouble for them. The rooms are large and the beds really comfortable.

  • Stayed: April 2013, travelled as a couple
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Thank MoneyPenny548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 11 April 2013

Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.
I am happy to hear you have enjoyed your stay with us and I’m pleased you were extremely satisfied with our location, friendly staff and room quality.
Thank you for finding time to write this review and I sincerely hope we will see you soon again in the Hilton Imperial Dubrovnik.
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

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1,930 - 1,936 of 3,162 reviews

Reviewed 9 April 2013

The hotel was very nice and comfortable. We even had to eat in a different room because the President of Poland was staying there also. Perhaps the best thing about the hotel is its location right next to the entrance in the walled city of Dubrovnik. Great combination. Dubrovnik is a great location to visit and the Croatians are a very friendly people.

  • Stayed: July 2012, travelled as a couple
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Thank chas343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 10 April 2013

Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.
I am truly pleased that you appreciated the hotel's comforts and faciliteis and above all, that we managed to meet your expectations.
Thank you for finding time to write this review and I sincerely hope we will see you soon again in the Hilton Imperial Dubrovnik.
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

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Reviewed 9 April 2013

I want to thank the entire staff for a flawless stay at the Hilton Imperial! from the front desk, the Executive lounge staff, the breakfast staff and the Manager on duty...the complete team made me feel welcomed and I can definitely say this was 5 star service!!

The hotel was immaculate! the breakfast was superb! and had a restful night all three nights!! A++++

  • Stayed: April 2013, travelled solo
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Thank Ironmancb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 10 April 2013

Dear Guest,

Thank you very much for sharing your feedback. I’m pleased you were extremely satisfied with accommodation and our friendly staff.
I am truly happy to read that you appeciated all aspects of our hotel and that our friendly team have managed to meet your expectations in creating a perfect holiday experience for you.
Looking forward to welcoming you again in our hotel,
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

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Reviewed 8 April 2013

Our experience of Hilton Imperial Hotel was the best we ever stayed in,everything about this hotel was perfect , would highly recommend it as an ideal location .All staff were so helpful ,meals were excellent , hotel has all requirments needed to make a stay very pleasant hope to have the pleasure of staying there again

Room Tip: request a room to suit your requirements
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  • Stayed: March 2013, travelled as a couple
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Thank tyrrellspass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 10 April 2013

Dear Guest,
Thank you for your positive comments on this website and I wanted to personally respond and thank you.I am happy to hear you have enjoyed your stay with us and I’m pleased that you were extremely satisfied with our location, food and service in particular.
It is indeed a pleasure for me to note that you enjoyed the Hilton Imperial experience.
Thank you for staying with us !
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

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Reviewed 8 April 2013

Our room was lovely - clean and bright
The bar was great with a knowledgeable cocktail waiter
Breakfast was plentiful but we were a little miffed we were unable to sit outside in the sun when we asked - could not find us cushions?!
Concierge helpful and great at booking excursions etc
If we were not in a large group we would not know but it seemed some rooms got turn down service whilst others did not - some rooms had a robe whilst we had to request one...we had a sea view king and so did our friends so we were puzzled at the inconsistency
Bed was comfy though
Location Amazing - you can see the old city from the hotel - so convenient
If i was there in the Summer would miss an outdoor pool.

Room Tip: If you want quiet ask to be put in their adjacent building Ask for a sea view - its worth it The...
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  • Stayed: April 2013, travelled with friends
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Thank talltrees888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 10 April 2013

Dear Guest,
Thank you very much for sharing your feedback.I am happy to hear you have enjoyed your stay with us and I’m pleased you were extremely satisfied with our location, friendly staff and room quality.
You will of course therefore understand our sincere disappointment when we discovered that your stay in the hotel did not live up to your expectations, especially because of the housekeeping inconsistency.Your comments will of course be forwarded to the relevant management for their attention.
Once again thank you for your truly valuable comments.
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2013

A great quality hotel; attentive but not overbearing staff; great breakfast choice and quality. It has the best hotel fitness room I have experienced.
It is ideally located for the old town (100m) entrance of the Pile Gate.
I would recommend this hotel to anyone wanting to have a quality stay with easy access to Dubrovnik old town.

  • Stayed: April 2013, travelled as a couple
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Thank DavidUK_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 10 April 2013

Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.
Thank you for complimenting hotel location ,our staff , breakfast and fitness facilities.
It would only be our pleasure to welcome you back to the hotel.
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2013

Incredible location. Beautiful old hotel building. BUT, the rooms and service are at the level of a better four-star hotel. Prices are too high, comparing them with other better hotels on the Adriatic coast.
In sum, too pricey for the experience they provide.

Room Tip: If you like very spacious rooms (6 meetars ceilings, and about 40 m2), choose ground floor.
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  • Stayed: April 2013, travelled on business
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Thank Ivana_RV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuhsarE, General Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded 10 April 2013

Dear Guest,

Thank you very much for sharing your feedback. It was a pleasure for me to read that you were very happy with our location.
You will of course therefore understand our sincere disappointment when we discovered that your stay in the hotel did not live up to your expectations, especially because of the room and service.
We are undergoing constant change to improve the guest experience and I hope to welcome you back in the future to experience this yourself.
Ruhsar Eryoner
General Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
#6 Luxury Hotel in Dubrovnik
Price Range: £153 - £436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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