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“Great staff, amazing location”

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Hilton Imperial Dubrovnik
Ranked #5 of 68 Hotels in Dubrovnik
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great staff, amazing location”
Reviewed 4 January 2014

To be honest this isn't my favourite hotel that I've stayed in - the breakfast, which was included in our package, was incredibly inconsistent and not good at all.

However, the staff are really helpful and lovely, and they always worked hard to solve issues that we had. And the location is unbeatable - located about one minute from the Old Town which is where most people are headed. We stayed here for NYE and it was so nice to be able to just walk back whenever we wanted. Very convenient.

Thank you so much to the staff who really made this a better experience.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Swarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 6 January 2014
Dear Guest,
I take this opportunity to say “ Thank You” for an excellent review.
We are pleased to hear that, we lived up to your desired expectations and you walked away with pleasant memories of your holiday in Dubrovnik.
Whilst humbly accepting your compliments, we would like to thank you for the constructive feedback given, which in turn will immensely assist us to improve the guest experience in the future.
We would look forward to well come you back to Hilton Imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
Prague, Czech Republic
1 review
Reviewed 23 December 2013

Nice and quiet hotel, near by old town of one of the most beautifull city in Croatia ( 1min walk ) with the view on old town, city walls and sea. Service was very good, cleanliness excellent. No doubt if ill go there again, where i would stay.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 26 December 2013
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhahran, Saudi Arabia
Level 5 Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 December 2013

This well appointed hotel is on the expensive side of things in Croatia but the location sells it over and over. It is right across from the "old Town" where there is a tons of resturants, shops and history. If you are only going to be there for one to two days spend the money as the views and facilities are great!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travels4849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 26 December 2013
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to noted that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 December 2013

I stayed here with my Mother for a long weekend and chose it for it's proximity to the Old Town and it's sea views and was not disappointed on either front. I particularly enjoyed the pool and gym facilities and had a wonderful massage. We had a large, corner room with a balcony and use of the Executive Lounge which I would particularly recommend. The Croatian hosts were very attentive and informative about their city. Being a Hilton, there were quite a number of American guests who were very sociable when we visited the lounge for pre dinner drinks: a perfect way to start our evening.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janewil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 17 December 2013
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dubrovnik, Croatia
1 review
Reviewed 12 December 2013

Wonderful location, good food and a fair value for the money. Great proximity to the old town and shopping, along with the cultural locations. The views of the Adriatic were just breathtaking from the balcony.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Djuro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 17 December 2013
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to noted that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hadddonfield NJ
Level 6 Contributor
145 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 December 2013

Everything about our stay at the Dubrovnik Hilton was outstanding! From the wonderful buffet breakfast to the attentiveness of the friendly, efficient staff, everything was perfect! We felt welcomed and pampered.

Our room with a balcony provided a great view of parts of the city's wall and fortress. The people working the reception desk were very knowledgeable, accommodating, and helpful.

We've traveled all over the world and have stayed in many of the top hotels, but this is definitely among the best we've experienced.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 17 December 2013
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level 4 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 December 2013

We stayed here for 4 nights in Nov 2013.
You cant beat the location, its right outside the Old Town, plus the airport bus stops at the hotel.
We had a really nice room with a balcony and a view of the Old Town.
The breakfast buffet was excellent and the staff were really helpful and efficient.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 17 December 2013
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to noted that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Imperial Dubrovnik

Property: Hilton Imperial Dubrovnik
Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Spa Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Luxury Hotel in Dubrovnik
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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