We stayed at the Hilton Imperial having stayed at the Hilton Bomonti in Istanbul 2 nights earlier and it was like going from an Audi to a Ford. Sure both do the same job, but one does has a style and finesse that the other can’t match.
On arrival there was a noticeable lack of staff presence to greet us and help us with our luggage. The front desk staff were friendly, however every time we saw them they seemed flustered by the presence of guests and ringing phones.
The hotel is an old building, fitting with Dubrovnik’s old town surrounding, and it doesn’t really try to be anything other than that. Sadly, it lacks the character and charm that other older hotels in Croatia have, such as the Esplanade in Zagreb.
The rooms were fine, clean and like all Hiltons have good beds and pillows. TV channels were limited which seems to be the case in Croatia. But if you like the news or American Dad voiced over in German then you should be happy.
We had access to the executive lounge and this was one area that the really hotel let itself down. We felt that this was a depressing space that was not conducive to relaxing and the older lady with short hair, who watched your every move, didn’t help things. Although, it should be said that the other club staff were all welcoming and friendly. The snacks in the evening were very good.
When we stayed here my husband and I were celebrating our 9 year wedding anniversary and the hotel acknowledged this be giving us 4 small squares of cake. The same cake that we had access to in the lounge for free! Again comparing this to the previous Hilton that we stayed with it was underwhelming. In Istanbul we had our room upgraded which then gave us club access, we were also given a personalised cake and a bottle of Turkish sparkling wine.
If I try to find positives about this place the first thing is that the breakfast was good. Some rooms and the lounge have good views and the location is close to the old town. However, my advice would be to choose a different hotel just out of town, such as the Radisson Blu. Here you can enjoy the same area but also relax at a resort and then do a day trip to the old town. They will also organise trips to the Elaphiti islands and Montenegro.
- Official Description (provided by the hotel):
- Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more less
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- Also Known As:
- Hilton Imperial Dubrovnik Hotel Dubrovnik
- Hilton International Dubrovnik
- Hilton Dubrovnik
- Dubrovnik Hilton