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Hilton Imperial Dubrovnik
Ranked #5 of 66 Hotels in Dubrovnik
Certificate of Excellence
sussex england
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Couldn't ask for more! ”
5 of 5 bubbles Reviewed 6 June 2014 via mobile

We visited Dubrovnik for a short break to celebrate our wedding anniversary and were so pleased that we chose this hotel. The location is perfect and we upgraded our room so that we had a front facing balcony. It was beautiful and tge hotel decorated our bed with rose petals and gave us a complimentary bottle of bubbly and card for our anniversary! The staff were very helpful and friendly throughout our stay and the executive lounge was fantastic as was the breakfast choice. One of the best hotel experieces we have had. Thank you.

Stayed May 2014, travelled as a couple
Helpful?
Thank neat66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,848 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (573)
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English first
Massachusetts
Level Contributor
250 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
5 of 5 bubbles Reviewed 4 June 2014 via mobile

My husband and I recently spent a couple of nights at this hotel on a tour of Croatia. This is the perfect location as it it just steps away from the gate to the walled city. We both found the room to be better than average and equipped with everything that you need. The staff was friendly and helpful and the breakfast buffet was delicious. Our only complaint was the wifi or lack of in the room. We were able to use it in the bar/lounge area and especially enjoyed the terrace off of this area. All in all I would recommend this hotel to anyone staying in beautiful Dubrovnik.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Rockport4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking a moment to share your experience. We are pleased to hear you found the staff and the services to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
KRISHANTA DAMUNUPOLA
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blacksburg, United States
1 review
5 of 5 bubbles Reviewed 4 June 2014

The whole experience was excellent, the staff could not be more helpful and for me the fact that everyone could speak English very well, made the stay even more wonderful. Great location!! Beds were extremely comfortable and internet service was easy to use. Enjoyed English speaking movies and news!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Virginia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Steeles Tavern, Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

Clearly the best located hotel in Dubrovnik, and a beautiful spot to be. Exceptional amenities and location as well as an extremely comfortable room and especially competent staff. The bar and restaurant are exceptional as well.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

Great location for the old city of Dubrovnik...just a couple of minutes walk away.
Nice rooms, although we expected so, given that this is now a Hilton, and we were in one of the executive rooms - not huge, but sufficiently spacious.
All the usual amenities, except for courtesy water in the room (excluding the bottles in the mini bar) but we did receive a large bottle 2 or 3 days in to our stay.
The bed was large and very comfortable.
Grumbles: tv - well, I know I wasn't stopping here to watch tv but on the odd occasion we had it on (really only BBC News and Sky News for UK visitors) the reception was terrible - blocky signal and kept going blank. Reported it to reception, but have no idea whether anything was done as I had no feedback.
Also, I spilt a small amount of drink on the carpet so attempted to mop it up with a face flannel, which turned BLACK, seriously, the carpet was FILTHY! very surprised & disappointed. And to think, we'd been walking on it with our bare feet...eugh!
I've enclosed a photo, which shows the flannel after I'd tried to rinse it out!
Staff were generally excellent.
Food (breakfast) - reasonable quality and a good selection.
Fitness centre - small, and VERY warm, and the single treadmill's controls need some sorting (probably too much sweat now interfering with the up/down controls).
Pool is nice, with a glass ceiling & loungers , and there's a steam room and sauna too.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StokiePokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,
We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .
Whilst apologizing for the inconvenience, please be informed that, we have noted your constructive feedback and area mentioned will be rectified in due course.
Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 June 2014 via mobile

All that a hotel should be
Hilton Imperial is located just off of Dubrovnik OldTown, great for stunning views and down time after a day of sightseeing.

The hotel staff like all Croatians and very polite and warming.

We were greeted by a bottle of champagne as I mentioned we were celebrating our 11 anniversary, which was super nice after a long day of travelling.

The twin room is light, airy, spacious with the most comfortable bed I have slept in to date at any hotel. With double beds joined together and a cot bed for my son, we still had ample room.

The gym has all the equipment you need for a good workout, however at any time between 7-8 the cross trainers and treadmills were in use, so do some Tabata to get you warmed up.

They even let my son come in the room and sit in a corner out of the way to do his homework whilst we worked out !

I am pretty fussy with my room and gym wherever I go, so a big thumbs up from me.

My son and husband loved their hot breakfasts every morning. Whilst I opted for monotonous omelettes with my race training in earnest.

My full aromatherapy body massage was also top notch, I think I almost fell asleep.


So as reviews go this appears too good to be true. But it is. Lovely location,hotel, staff and a definitely for if I head back to Dubrovnik with family, romantic wkd, or with the grandparent.

Stayed May 2014, travelled with family
Helpful?
Thank Bwhatuwant2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

A short break for my wife and I and our 15 year old grand daughter. On arrival we were greated like long lost friends. We agreed to pay extra for an upgrade to executive room. Gave us a bigger room and access to the exec lounge on the 4th floor with free drinks (alcoholic early evening only) and lots of tasty nibbles.
The room was clean and of a good size with a nice balcony with views over the hills at the back. Breakfast was as good as we have come to expect from the Hilton group. Ask for pancakes or waffles if you like and they will make them just for you.
Location is the icing on the cake. Just 200m from the old city gates, very easy to pop back to get anything you may have forgotten, or to spend a quiet evening on the exec lounge balcony.
They should have charged us 30 per cent when we booked. They forgot to do so , and charged that amount on our arrival. Amount of course due but they should have told us what they were doing.
Air con a bit noisy but could be turned off.
As mentioned elsewhere staff very polite at all times.
Nice pool. No one else there for a pre breakfast dip !
Would be happy to go back to this hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Culvervilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Imperial Dubrovnik

Property: Hilton Imperial Dubrovnik
Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
#5 Luxury Hotel in Dubrovnik
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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