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“Perfect location, brilliant service, very very good overall.”

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Hilton Imperial Dubrovnik
Ranked #5 of 67 Hotels in Dubrovnik
Certificate of Excellence
England
Level Contributor
241 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
“Perfect location, brilliant service, very very good overall.”
Reviewed 8 June 2014

Rarely has a hotel enjoyed a more perfect location. We only saw one or two hotels inside Dubrovnik Old Town... this hotel is located just 30 seconds outside the entrance to the Old Town, literally less than a minute away from the hussle and bustle of the crowds.

It's an impressive hotel to arrive to. A well maintained, regal looking building. Check in was great and there were no language barrier issues. I am a Hilton Gold member and the upgrade was already processed. We received an Executive room.

The room was superb, VERY high ceilings, a desk and a chair with a footstool. The bed was massive and the room was as I'd seen on the website. Tasteful, refined and very clean. There were even a few fresh pastries on the table to snack on!

The bathroom was huge, perhaps a little dated if I am being very critical but it oddly worked with the rest of the room and was very clean. The complimentary supplies were fully restocked every day which I really appreciated. I think its very cheap when hotels don't replace the teeny tiny supplies.

I have to write about the food at this hotel. The breakfast served downstairs is probably the best breakfast we've ever had in a hotel. There was just endless choice, fruit, cereals, breads, juices, hot items like eggs, bacon, sausages, even eastern breakfast options and rice / noodles etc. There was a fresh omelette / egg station also. Finally, you could order french toast, waffles or pancakes, also cooked fresh to order.

The food and drink in the evening in the Executive Lounge was absolutely superb. For a few hours in the evening there was a great selection of food, wine and spirits. The food included a few hot choices and a good selection of small bites, breads, fruits, nuts, and meats. There is also a coffee machine. We were very impressed by the quality and variety of food and drink in the lounge and even managed to get a table on the small outside terrace.

The front desk staff and concierge were fantastic. They arranged restaurants for us and even printed off ferry timetables.

The pool is small and the gym is used by locals so was a bit busy, but that was not a problem for us. The steam room was lovely and the changing rooms were spotless.

The final great aspect of this hotel is that there is a hire care rental desk actually IN the hotel which is clearly incredibly convenient. The chain is Sixt and we had a good experience with them even if there were not quite the cheapest in town. The convenience of walking downstairs and having the car waiting outside was fantastic.

Overall, this is an absolutely superb hotel and from what I saw of Dubrovnik it is the best hotel in the city. We would return without hesitation.

Room Tip: The Executive Rooms with Ocean views ARE 100% worth the extra money. The view is amazing and the foo...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
1 review
Reviewed 8 June 2014

My wife broke her left foot in Split about a week before we arrived in Dubrovnik. By the time we got there she was in a great deal of pain. The staff at the Hotel Imperial arranged for her to have a wheel chair during her stay, which allowed her to see Old Town and other parts of Dubrovnik. They all were incredibly accomodating. Without their help our trip would have been ruined. Because of their help, we had a wonderful visit and definately will stay at this hotel the next time we are in Dubrovnik.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 298francisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 June 2014

My husband and I recently spent 6 nights here. We stayed on the concierge/executive level and it was truly one of the best experiences we have at a hotel! The food offered throughout the day was so tasty and convenient. Additionally, the people working this level, especially Paula, spent time talking to us and providing some personal history of her experiences growing up within the walls of the fortress.
The service, overall, was impeccable and everyone we encountered was kind and friendly. Our king room offered 2 sets of doors leading to a lovely balcony and unbelievable views. The bed was one of the most comfortable we have ever had in a hotel! Room service was also fast and efficient and the food was WONDERFUL!

Cons- the room layout was an odd set up with the bed being between the TV and sitting area- making watching TV uncomfortable (unless you wanted to lie on the bed.)

Room Tip: Executive level facing old town gate.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lbhspeech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking a moment to share your experience. We are pleased to hear you found the staff and the services to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
KRISHANTA DAMUNUPOLA
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 June 2014

We really enjoyed our stay at this hotel. We arrived early but were shown to our room after a very short wait. As a Hilton Honours member we were able to use the executive lounge whenever we wanted and had breakfast in it most mornings.We also had dinner and breakfast in the restaurant both of which were very good.The staff were all very friendly and helpful. The short walk into the Old Town makes this hotel ideal for exploring Dubrovnik. The manager was very polite and informative . We would certainly return to this hotel if in the area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sussex england
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 June 2014 via mobile

We visited Dubrovnik for a short break to celebrate our wedding anniversary and were so pleased that we chose this hotel. The location is perfect and we upgraded our room so that we had a front facing balcony. It was beautiful and tge hotel decorated our bed with rose petals and gave us a complimentary bottle of bubbly and card for our anniversary! The staff were very helpful and friendly throughout our stay and the executive lounge was fantastic as was the breakfast choice. One of the best hotel experieces we have had. Thank you.

Stayed May 2014, travelled as a couple
Helpful?
Thank neat66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
250 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed 4 June 2014 via mobile

My husband and I recently spent a couple of nights at this hotel on a tour of Croatia. This is the perfect location as it it just steps away from the gate to the walled city. We both found the room to be better than average and equipped with everything that you need. The staff was friendly and helpful and the breakfast buffet was delicious. Our only complaint was the wifi or lack of in the room. We were able to use it in the bar/lounge area and especially enjoyed the terrace off of this area. All in all I would recommend this hotel to anyone staying in beautiful Dubrovnik.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Rockport4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking a moment to share your experience. We are pleased to hear you found the staff and the services to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
KRISHANTA DAMUNUPOLA
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blacksburg, United States
1 review
Reviewed 4 June 2014

The whole experience was excellent, the staff could not be more helpful and for me the fact that everyone could speak English very well, made the stay even more wonderful. Great location!! Beds were extremely comfortable and internet service was easy to use. Enjoyed English speaking movies and news!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Virginia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, 20 June 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Imperial Dubrovnik

Property: Hilton Imperial Dubrovnik
Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Luxury Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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