The hotel is in excellent location. Stayed here twice - first in lovely room in annexe opposite hote but second time was in a very smoky box like room. But the shine was taken off the stay by the fact that the mega Hilton Corporation did not honour the rate we had booked at. 100% for adults and 50% for kids in their own room seemed like quite a good deal, and yes it was reasonable for them to assure themselves that they were in fact children in the second room. Despite mentioning the agreed rate, and handing over the confirmation on check in the promised refund to credit card was not made. After a few weeks I registered a complaint and few weeks after that the first refund filtered through, but nothing for the second stay. Another complaint was made and now I am waiting to see if the second refund will arrive. This is not good enough - presumably the hope is that people will forget. Well I don't forget £140 just like that and the only result is that I will think twice about booking Hilton again.
- Official Description (provided by the hotel):
- Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more less
- Reservation Options:
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- Also Known As:
- Hilton Imperial Dubrovnik Hotel Dubrovnik
- Hilton International Dubrovnik
- Hilton Dubrovnik
- Dubrovnik Hilton