The foyer of the hotel is breath taking and has a definite wow factor with floor to ceiling views of the sea, (complete with great view of anisland) from reception. The room also couldnt be faulted (although the first room we were offered had a terrible view of a wall) and the Victoria Restaurant and bar located next door to the hotel was absolutely beautiful with courteous staff and superb views of Dubrovnik. However the other hotel restaurants and bars could have been a lot better with tired and uinimaginative decor and unfriendly staff, both on reception and serving. The pool staff in particular were very rude, not atall what you expect from a five star hotel. Its a lovely hotel but we stayed at a nicer one in Hvar for 3 times less.
More like a 4 star package holday hotel than a five star as advertised.