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“Good and bad”
Review of Ariston Hotel

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Ariston Hotel
Ranked #15 of 68 Hotels in Dubrovnik
Certificate of Excellence
Kintbury, United Kingdom
Level 5 Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good and bad”
Reviewed 28 July 2012

As with most reviews there are good and bad things to say about most establishments and the Ariston is no different. My wife and arrived back from a 6 night stay in a superior room (1310) this afternoon. On the good side the staff are really helpful, polite and pleasant in their manner. Our room was always cleaned to a good standard and towels changed as we required. Breakfast offered a wide selection of items including many choices of fresh fruit, different breads, meats, cheeses and a selection of hot items. ( we did not eat dinner at the hotel so cannot comment).

What let the hotel down? The issue my wife and I have is that the Ariston Hotel markets itself as a 5* hotel, it is not, at best it could raise 3 to 4* at best. When you are booking a 5* hotel, and paying the prices, then, we feel, you have the righ to expect a 5* establishment. This means, in my experience, that the establishment has a real 'eye for detail'. Unfortunately this is where the Ariston let's itself down.

Visitors shoul know that the Ariston is part of a three part complex consisting of The Neptune hotel, The Ariston hotel and the newly built self catering apartments. All of which are attached to the central reception area. All of which share the same restaurants and, most disappointedly, all share the same pool and 'beach'' area ( beach is in parenthesis as it is not a beach as we know it, there is no sand, the area in front of the hotel is built on rocks and what they have done is cemented between the rocks to make flat, or almost flat, areas to put your sunbed).

This means that the shared areas are overcrowded, especially the pool area. They do have three pools. The first up near the reception around which you can get approximately 20 sun beds, if you know yur neighbours well. The other two, down near the 'beach' are ext to each other, filled with salt water and allow about a thousand sunbeds next to each other. In way of an example of how close the beds had to be as there is such a lack of space, on one day the lady next to me put up her parasol and shaded three beds around her, including myself who was tying to get some sun, we were not happy but the ladyhad no other option if she needed shade.

And trying to turn your bed around to follow the sun during the day then, just forget it unless you wanted to decapitate someone lying near you.

Food at breakfast, as I have a lady mentioned, was plentiful with a , lot of choice, but became repetitive.

The staff are friendly but what they have to work with is far from a true 5* establishment, a
It's as it sits in a wonderful location right on the sea with easy access to the Old Town and to other aras with restaurants and bars.

We had a lovely holiday but this was we accepted the fact that the Ariston was not a 5* hotel and eat out and travelled around into the Old Town and other areas for meals.

I hope this is helpful to others lanning m staying at this hotel


The food at. Real fast
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Room Tip: Sea view rooms need to be above the first floor otherwise you look out to the sea but your view is o...
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  • Stayed July 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
2 Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sarajevo, Bosnia and Herzegovina
Level 5 Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 July 2012

We have just returned from our Dubrovnik holiday. We were glad we chose this hotel outside the city, first of all due to the fact that it has a great place for sunbathing & swimming. The breakfast was quite ok, the dinner we had in the Zoe restaurant was not really top, so we gave up eating there and headed for the city all the other days. I will never understand why the waitress was so nervous, anxious and pushing! Also, the staff from the beach bar seem to have all the time of the world - good for them, bad for thirsty us! Otherwise, the room was great, the staff from the reception always friendly and helpful! A positive note: private parking lot and excellent bus connection to the city (as we speak, 12 kuna/one way/one person). I know the bus does not belong to the hotel, but just in case you are wondering how to get from there to the city. The bus comes every 10 min. and it takes around 15-20 min. to go downtown.

  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Zazuza_BlogVienez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 July 2012

My fiancé and I went to Croatia the first week of July while the country was experiencing a heat wave. It was near 40 degrees celsius (100 degrees fahrenheit) every day and when you're from a climate that's cloudy and rainy the majority of the year, this heat is unbearable. Considering this, we were extremely happy that we chose Ariston Hotel as our Dubrovnik hotel. Each day after sightseeing we were able to cool down and relax with the accommodations the hotel has to offer. They have so many that you don't even need the hotel if you wish. It's a perfect place to stay if you're looking for a holiday that allows for sightseeing and relaxation.

Rooms: We had a balcony sea view room and was quite impressed with the view, the cleanliness and the comfort of the beds. Prior to our trip, we heard the beds in Croatia were extremely hard, so we were thrilled when we laid on these perfect beds! The air conditioning worked perfectly every night and was quiet as a mouse so we were able to get a good night sleep our entire stay.

Service: All the staff members were very accommodating, spoke good English and were very friendly.

Restaurant: We ate dinner at the non buffet restaurant that had amazing views of the sea and islands. The sunset during dinner was stunning and was quite romantic. The food was alright, I wouldn't say it's worth 5 stars, but the service was great, the views were phenomenal and the live music added a relaxing atmosphere. It's definitely worth eating there at least one night to experience the romance of Croatia.

Breakfast: A buffet breakfast is served in a different restaurant that's adjacent to the sit down restaurant I mentioned above. The breakfast is actually quite amazing with tons of options. We had to be careful not to eat too much as we couldn't make a decision on what we wanted to eat! The only aspect of the breakfast we didn't like was the coffee. It tasted like chlorinated water!

Facilities: The best part of this hotel is the facilities available to all guests. Keep in mind that the other 2 Importanne hotel guests also use the facilities so they can get busy quickly. There were 2 salt water pools near the sea and a fresh water pool that is closest to the hotel which get quite a lot of use at all times of the day. The beach is very cleverly designed. Since the island is very rocky, the hotel designed the beach into the rocks! They carved paths around and through the rocks to make sitting areas and a walkway. Because it's a beach there is obviously direct access into the Adriatic Sea. But by direct access that means there are jump off points from the rocks into the water, or you can use the ladder as if you're climbing in and out of a pool. It's a pretty neat concept! The beach was an essential part of our stay and actually a life saver for us. Because it was so hot in Dubrovnik, we would do our sightseeing in the morning/early afternoon and then go back to the beach to relax and cool down.

There is also a beach bar right next to the beach. If you wish, you can order drinks through the waiter while you bask under the sun. It's also open pretty late so you can get drinks after dinner.

Transportation to Dubrovnik City Center: To get to the city center of Dubrovnik, we caught the local bus #6 which is only about 50 meters from the hotel. It's very conveniently located and you can buy your tickets at the hotel. Note that the bus ride can get a bit long with all the stops. Our ride took an hour one way to Dubrovnik.

Parking: If you are renting a car, there is plenty of parking available at the resort. When you first arrive, simply ask the doorman to help you find a spot and he'll guide you to where you need to go.

Secret Path: The hotel reception doesn't tell you this, but there is a path that runs from the resort into another area of town into a different bay. Only about a 10-15 minute walk, you will find other restaurants and bars in case you don't want to eat at the hotel's restaurants. The path is actually quite peaceful and relaxing. We enjoyed walking along it after dinner to enjoy the sounds of the waves under the crystal clear skies!

Overall this place was an ideal hotel for a true relaxing and beautiful holiday. If you want convenience in every aspect, this is the place to go!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank HTesch1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, United Kingdom
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 July 2012

The staff were so friendly and nice and the views from the outside bar and restaurant were outstanding. The food was not really 5 star. Our holiday was end of May start of June very quiet time at the resort. I would like to point out when you read about the Ariston it states 115 rooms but you have to take into account that the Neptune (4*) has 92 rooms, Royal Princess Apartments have 55 rooms(they were adding a section when were there )so might be more, also a villa. All of these share the 2 pools, restaurants etc. They also cater for coach parties so meal times can be a bit stressed. When they have wedding and depending on the size we were not allowed to eat outside. This I was not happy about.

Room Tip: dont just request sea view book it before you go.
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  • Stayed May 2012, travelled as a couple
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Helpful?
3 Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 6 Contributor
167 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 3 July 2012

We just recently stayed here for a week, on a relaxing getaway holiday. We ended up spending a good deal of time using the facilities of the hotel and as a result were very glad we ended up with such a good one!

Room itself: spacious, comfortable bed -- got a good night's sleep every day. Our room had a balcony facing the car park so nothing exciting, but the other side had what must be lovely sea facing rooms.

Breakfast: continental and hot food, standard hotel fare. Good.

Staff: excellent! Everyone was so friendly and really went out of their way. We were here over my boyfriend's birthday and they really went the extra mile to make it special!

Facilities: the pools were great, and despite having traveled in the very heart of summer, never had any issues getting lounge chairs or anything. Excellent! There's also an indoor pool and gym but understandably nobody was really using those!

Restaurant & bar: good for drinks (at reasonable prices too) but wasn't too impressed by the food itself. It's alright, but I'd go into the old town or Komin nearby for nicer meals.

Overall, it was really great, and helped us with a great holiday on Croatia!

Stayed June 2012, travelled as a couple
Helpful?
1 Thank Daniel5153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubrovnik
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 June 2012

The beautifully appointed Importanne Resort on the Lapad Peninsula overlooks stunning beaches, walkways and pools. Whether a family, a couple or travelling alone, this is the undiscovered diamond of Dubrovnik.

It is a short, inexpensive bus ride or a longer stroll to the Old City. Close to shops and eating areas including wonderful and inexpensive restaurants in the hotel complex itself.

When devastated and alone after my husband had a serious medical emergency here, I do not know how I would have coped without the immediate, sensitive and compassionate support of Kreso Tomic and his team. Thanks also to Dennis Zovko and the entire staff.

This is not just a 5 star resort - it rates much higher.

Room Tip: Great ocean views
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  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
7 Thank Ruth320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cupar, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 June 2012

We stayed here for two nights as part of a tour of Slovenia and Croatia and were impressed with everything about our room, the hotel facilities and loved the beautiful view of the sea from the balcony. We were less impressed with the buffet restaraunt, although most of our party were happy with the quality of the food we found it rather bland.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank martink1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ariston Hotel

Property: Ariston Hotel
Address: Kardinala Stepinca 31, Dubrovnik 20 000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 68 Hotels in Dubrovnik
Price Range (Based on Average Rates): £
Hotel Class:5 star — Ariston Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Rising above the Adriatic Sea, Hotel Ariston 5* features 115 newly renovated rooms and a wide range of facilities which will spark the enthusiasm of any visitor, whether a holidaymaker or a business traveller. Minutes from the world-famous UNESCO site - Dubrovnik Old Town, enjoy the hotel's quiet and natural surroundings, expansive sea views and wake up to the sounds of waves. Charming, elegant and comfortable rooms will be your oasis to relax and unwind, in addition to multiple outdoor pools, a wellness zone and three restaurants with outdoor dining options. ... more   less 
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