As with most reviews there are good and bad things to say about most establishments and the Ariston is no different. My wife and arrived back from a 6 night stay in a superior room (1310) this afternoon. On the good side the staff are really helpful, polite and pleasant in their manner. Our room was always cleaned to a good standard and towels changed as we required. Breakfast offered a wide selection of items including many choices of fresh fruit, different breads, meats, cheeses and a selection of hot items. ( we did not eat dinner at the hotel so cannot comment).
What let the hotel down? The issue my wife and I have is that the Ariston Hotel markets itself as a 5* hotel, it is not, at best it could raise 3 to 4* at best. When you are booking a 5* hotel, and paying the prices, then, we feel, you have the righ to expect a 5* establishment. This means, in my experience, that the establishment has a real 'eye for detail'. Unfortunately this is where the Ariston let's itself down.
Visitors shoul know that the Ariston is part of a three part complex consisting of The Neptune hotel, The Ariston hotel and the newly built self catering apartments. All of which are attached to the central reception area. All of which share the same restaurants and, most disappointedly, all share the same pool and 'beach'' area ( beach is in parenthesis as it is not a beach as we know it, there is no sand, the area in front of the hotel is built on rocks and what they have done is cemented between the rocks to make flat, or almost flat, areas to put your sunbed).
This means that the shared areas are overcrowded, especially the pool area. They do have three pools. The first up near the reception around which you can get approximately 20 sun beds, if you know yur neighbours well. The other two, down near the 'beach' are ext to each other, filled with salt water and allow about a thousand sunbeds next to each other. In way of an example of how close the beds had to be as there is such a lack of space, on one day the lady next to me put up her parasol and shaded three beds around her, including myself who was tying to get some sun, we were not happy but the ladyhad no other option if she needed shade.
And trying to turn your bed around to follow the sun during the day then, just forget it unless you wanted to decapitate someone lying near you.
Food at breakfast, as I have a lady mentioned, was plentiful with a , lot of choice, but became repetitive.
The staff are friendly but what they have to work with is far from a true 5* establishment, a
It's as it sits in a wonderful location right on the sea with easy access to the Old Town and to other aras with restaurants and bars.
We had a lovely holiday but this was we accepted the fact that the Ariston was not a 5* hotel and eat out and travelled around into the Old Town and other areas for meals.
I hope this is helpful to others lanning m staying at this hotel
The food at. Real fast
- Official Description (provided by the hotel):
- Rising above the Adriatic Sea, Hotel Ariston 5* features 115 newly renovated rooms and a wide range of facilities which will spark the enthusiasm of any visitor, whether a holidaymaker or a business traveller. Minutes from the world-famous UNESCO site - Dubrovnik Old Town, enjoy the hotel's quiet and natural surroundings, expansive sea views and wake up to the sounds of waves. Charming, elegant and comfortable rooms will be your oasis to relax and unwind, in addition to multiple outdoor pools, a wellness zone and three restaurants with outdoor dining options. ... more less
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