Firstly I will say that the hotel, it's location, the rooms and facilities are all top notch, five star quality. The 'beach' is just a few rocks with some steps down into the sea but the water is crystal clear and beautiful. This is a family holiday hotel and as such has all you would expect complete with noisy kids etc round the pool/beach but this didn't really bother us. The staff are all helpful and friendly although on checking in we weren't told much besides our room number and that was it! One major annoyance was no drinking water is provided in the room except for in the minibar (which is obviously chargeable and not cheap). They also refused to serve us tap water in the hotel restaurants as its against their policy. Surely for the price - and the fact that it's five star - a bottle or two of water should be left in the room everyday? Also they provide tea and coffee making facilities in the room but no milk? And when we forgot to leave the house keeping lady a tip she didn't replenish the tea or coffee at all. Also she tried putting on our minibar chit that we'd had more items than we actually had. We confronted her and she said she wrote a 4 by mistake instead of a 1........
All in all its a very nice hotel in a beautiful location but it's also a huge tourist trap that lacks character and the personal touch. Recommended (provided the above doesn't put you off).
- Official Description (provided by the hotel):
- Rising above the Adriatic Sea, Hotel Ariston 5* features 115 newly renovated rooms and a wide range of facilities which will spark the enthusiasm of any visitor, whether a holidaymaker or a business traveller. Minutes from the world-famous UNESCO site - Dubrovnik Old Town, enjoy the hotel's quiet and natural surroundings, expansive sea views and wake up to the sounds of waves. Charming, elegant and comfortable rooms will be your oasis to relax and unwind, in addition to multiple outdoor pools, a wellness zone and three restaurants with outdoor dining options. ... more less
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