I have just returned from an all-inclusive holiday at The Rixos Libertas , this hotel has good points and not so good points:
*food was very good quality in general although lacking in variety and choice
* the desserts at evening meal were excellent!
*food at the beach bar were very good and service was much better than the main hotel terrace bar.
* the room was a good size with a very large balcony and ( in our room) a stunning view across the bay.
The negatives about the hotel are the lack of attention to detail:
-making sure all windows/glass were cleaned daily( they did not appear to be)
-making sure ALL tables were ready for breakfast when service started, those on the balcony were not available for people who were early to breakfast
-cleaning carpets generally
-getting rid of the awful smell on some floors ( lack of ventilation, I assume, so why have carpets which retain odours?)
- the extremely sloooow service for a beer/ coffee whatever at the terrace bar
This could have so much potential but the lobby area seems completely unloved in one area. I feel it lacks someone with an overview of guest service in the restaurant.
Overall I think I would return as I really enjoyed the area but this hotel really needs to make more effort with guests.
- Official Description (provided by the hotel):
- A landmark of exceptional Croatian hospitality, the waterfront Rixos Libertas Dubrovnik has been reborn as the ultimate contemporary design hotel with luxurious facilities for discerning travelers. Home to 254 guest rooms that combine panoramic views of the Adriatic Sea with pampering facilities that indulge and inspire, it is conveniently located only 15 minutes away from Dubrovnik Old Town and 25 minutes away from the Dubrovnik International airport. ... more less
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- Also Known As:
- Rixos Hotel Dubrovnik