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“Few little things needs attention”

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Rixos Hotel Libertas
Ranked #12 of 68 Hotels in Dubrovnik
Certificate of Excellence
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Few little things needs attention”
3 of 5 bubbles Reviewed 1 June 2014 via mobile

Modern interior. Nice comfortable bed. Great view.
Firstable.is Shampoo,conditions and shower gel also body lotion is worse than 2 stars hotel I ever been to. It actually smell really bad with nice color that about it. Little thing like this does count..

Secondable: bad cocktail. Not up to 5star standard.
Tips for management: get some good decent shower gel, body lotion . It is very important for many guests to have a shower and feels refresh with aroma herbal organic sense .

Stayed June 2014, travelled with friends
Helpful?
Thank Max T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 7 June 2014
Dear Guest,
Thank you for leaving your comment on TripAdvisor. Every feedback from the guest is very important to us so we can improve our service.
When we received your review, all related departments were informed about issues that you mentioned, especially Housekeeping.
I hope to see you in our hotel in the nearest future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,706 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (419)
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Oklahoma
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 30 May 2014 via mobile

We booked this hotel for our anniversary and to end our European road trip. We absolutely loved our stay!
The parking attendant or door man greeted us right away and was very helpful. He answered every question we had.
The front desk staff was friendly and helpful even when we checked in early. They arranged for babysitting for us so we could go to dinner without the children.
The kids center was a blessing, as my children enjoyed having somewhere to play inside out of the heat.
The breakfast was the best we have had at a hotel, ever (and we travel a lot) and the staff was friendly and kept our table clear.
We cannot comment on the dinner or lunches, as we only stayed one night and ate at the Taj Mahal in old town.
The pools were great and even though there isn't a beach, you can swim in the Adriatic from the hotel access.
The room was very spacious and we enjoyed the rainfall in the shower. The room was clean and the fridge was stocked.
We particularly enjoyed sitting on the balcony (patio) and looking out to the sea. The view is spectacular.
My only regret is that I couldn't stay longer! I think you need a day just to check out all the hotel has to offer!

Stayed May 2014
Helpful?
Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 31 May 2014
Dear Guest,
thank you for your review. We are happy to hear that you absolutely loved your stay.
I hope to see you back in very short time. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterford, Ireland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 May 2014 via mobile

This is 5*in every sence.Stayed fir 7 nights in this beautiful hotel with 2 friends and some family for a wedding in Dubrovnik. Food was great staff excellent and weather and scenery added to it all.Looking for a downside! Bedroom could do with a few more storage drawers as 3 ladies carry a lot for 7 days!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheilahic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 31 May 2014
Dear Guest,
thank you for your review.
Title of your feedback says it all. Thank you. I hope you will visit us soon. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisbech, United Kingdom
Level Contributor
119 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

as a family we have been travelling around europe over the last few years and this Dubrovnik experience rates with the best, the location is fine a gentle stroll of about 15 minutes to the old town (my parents in their 70s) although with the dubrovnik card free bus rides are available. we were on the third floor although all rooms and floors have excellent view out onto the Adriatic. the breakfast was plentiful with a great choice of fruit and the hot food never seemingly running out so much better than some we have encountered. the staff were very friendly in the restaurant and porters were always available seemingly running to serve. surprised to read of reception getting criticism elsewhere because we never walked in without a welcome and smile from them. the room was well air conditioned and the bathroom although different shouldn't bother anybody that shares a room. no kettle but being well travelled i would say that is the norm in these hotels. outside pool area clean and tidy. room staff were always cheerful and would go out of their way to greet you. hard pressed to find a negative although we did eat out every night in town so didnt sample restaurant food. thank you for giving us a memorable break

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnMallett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 30 May 2014
Dear Guest,
Thank you very much for your positive comments and we are extremely glad that you thoroughly enjoyed Rixos luxury experience.
We look forward to greeting you in one of our Rixos worldwide hotels. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

The facilities in this hotel, pools, saunas, access to ocean swimming, breakfast were all very good. The room size was very good however the fridge in the room was not cold. Air conditioning in rooms very good. The hotel has a glass roof which makes the area walking to your room extremely hot, quite unbearable in the afternoon. The shower facilities in the rooms was good with plenty of room. The staff were ready to assist you with all enquiries or requests. This hotel is in need of alot of maintenance in all areas as it appears to have been let run down.

Room Tip: Get your room via the internet so that you get a good deal as you would not like to pay full price f...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank char5656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 30 May 2014
Dear Guest,
Thank your feedback which has taken on the board. The maintenance has been scheduled for this coming November when Rixos is introducing its premium luxury concept to Rixos Libertas. We are very pleased that our customer service was second to none. We look forward to welcoming you in the nearest future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sweden
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

I can warmly recomend this hotell. Exelent Food and exelent service fr.o.m. the staff.
Big gym and both indoor pool and outdoor pool.
If you eat at the hotell you must try the fish, it. is daylifresh and taste like haven.

Room Tip: You must ask for a room with seawiev, all rooms have a/c
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MatsN1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 30 May 2014
Dear guest,
Thank you for your feedback.
Your review title says it all. We are glad that your enjoyed our much praised a la carte restaurant cuisine. We welcome you to Rixos family and look forward to greeting you in one of our Rixos worldwide hotels. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

The hotel is amazing and facing the sea. All staff is very kindness and make you feel better than at home. The old city is just 15 minute walk or you can take a bus (very simple and helpful drivers) and this ride take just two bus stops (3 min). We received an upgrade in our room, so the experience was far better than expected. Breakfast was full of choice, and a great variety of fruits (we like the most). The wi-fi access works pretty well.

The pool area has a large variety of sunbeds and swimming pool is very clean and large. The sun was shinning those days we were there, so we could enjoy.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodrigo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, 30 May 2014
Dear Guest,
Thank you for your review.
Once again we are pleased that our customer service was a bespoke one and that you enjoyed Rixos luxury experience. We look forward to meeting and greeting you in the nearest future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Hotel Libertas

Property: Rixos Hotel Libertas
Address: Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Dubrovnik
#9 On the Beach Hotel in Dubrovnik
#11 Spa Hotel in Dubrovnik
#11 Luxury Hotel in Dubrovnik
#13 Family Hotel in Dubrovnik
#24 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Rixos Hotel Libertas 5*
Number of rooms: 254
Official Description (provided by the hotel):
A landmark of exceptional Croatian hospitality, the waterfront Rixos Libertas Dubrovnik has been reborn as the ultimate contemporary design hotel with luxurious facilities for discerning travelers. Home to 254 guest rooms that combine panoramic views of the Adriatic Sea with pampering facilities that indulge and inspire, it is conveniently located only 15 minutes away from Dubrovnik Old Town and 25 minutes away from the Dubrovnik International airport. ... more   less 
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Also Known As:
Rixos Hotel Dubrovnik

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