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“Excellent service and great value for money”

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Berkeley Hotel & Day Spa
Ranked #9 of 66 Hotels in Dubrovnik
Certificate of Excellence
London
Level Contributor
3 reviews
3 hotel reviews
“Excellent service and great value for money”
Reviewed 20 August 2009

The family that run this hotel have run restaurants and pubs in Sydney and you can tell that they know a thing or two about customer service. They have all the answers to any queries, the room was clean, breakfasts good and they were extremely patient with our children (not easy!). The hotel is a stone's throw from the port but I'd question the 2km to the Old City however the bus service there is excellent. I have no hesitation recommending it to others.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Havekidswilltravel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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842 reviews from our community

Traveller rating
    533
    247
    48
    9
    5
See reviews for
106
503
39
8
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (211)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
kent
1 review
Reviewed 20 August 2009

Never been to this part of world and extremely please we tried it.Would have no hesitation on recommending the hotel-clean,modern and well sited.The staff are delightful;all helpful and friendly.Room was spacious, even with 3 sharing,COMFORTABLE beds with welcome air conditioning,mini-kitchen so handy too .Located a road up from the port/marina which is very picturesue,reminded me of Italy.Only a bus ride from old city.I want to go back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jakarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2009

The service in this hotel is of a very high standard. It is family owned and run which is obviously in the family atmosphere created in the hotel. Breakfast is served daily with personal service from the hotel owners. You are offered a choice of how you would like your eggs cooked as well as an assortment of fruits and cereals are available. We stayed in a standard double room which was spacious and clean which great air conditioning, however it did not have a fridge so storing cold drinks for the warm nights was a bit difficult. The hotel is a little out from the main centre (about a 30 minute walk) but can be accessed easily by bus. The restaurants close to the hotel were not as great as the one's in the main centre so you do end up spending most of your time in town.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpeuro09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2009

Very comfortable, spotless rooms with great views of the bay and cruise ship terminals. The hotel was off the main roads and away from the tourist traffic but was near sufficient restaurants and a 5 minute ride in a convenient bus to the old city. Staff were very helpful in regards to travel plans and local arrangements. JandD74

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JandD74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, West Sussex
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 August 2009

It's difficult to find fault with this hotel. The staff are very friendly, helpful and professional. They helped us book a car when everyone else had no availability. They even drove after us towards the bus station when they realised the bus route they'd advised for us didn't operate on a public holiday! You can't ask for better service than that! There was always a good choice of either cooked or continental style breakfast and excellent coffee. Rooms were modern, clean and comfortable, though a bath would have been nice in such a big bathroom. Also, sheets were a bit small for the size of bed. However, we would book there again without any hesitation. It's good to find a business where customers really do seem to matter. Great, quiet location near the main ferry port. Good local bus links into town: make sure to buy the tickets at the hotel, where they are a couple of kunas cheaper. A real find - try it!

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Worthingwanderers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 August 2009

A very good, well run hotel conveniently situated for the Old Town and for the islands.
Great opportunities for visiting both city and lovely beaches. Great transport links.
Excellent accommodation and superb breakfasts (thebest omlettes in town!)

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelfanSouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
167 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 12 July 2009

I really liked this hotel. My only issue was that I had to take a bus into town. we were a block from the new port, but we spent most evenings in the old town and had to take a bus. it was only 10 minutes, but the staff was great, the hotel was clean, parking was free, breakfast was excellent.....a good value and i would stay there again.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeffrobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berkeley Hotel & Day Spa

Property: Berkeley Hotel & Day Spa
Address: Andrije Hebranga 116A, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Dubrovnik
#5 Best Value Hotel in Dubrovnik
#9 Spa Hotel in Dubrovnik
#10 Family Hotel in Dubrovnik
#14 Business Hotel in Dubrovnik
Price Range (Based on Average Rates): £
Hotel Class:3 star — Berkeley Hotel & Day Spa 3*
Number of rooms: 24
Official Description (provided by the hotel):
Your home away from home in Dubrovnik...Conveniently located in Gruz harbour, the Berkeley Hotel offers 24 modernly furnished rooms and apartments ideal for travellers making a short visit to Dubrovnik as well as those spending more time exploring the area. Our friendly staff look forward to welcoming you to Dubrovnik and are more than happy to assist in any way possible to make your visit to Dubrovnik memorable. Centrally located in Gruz harbour, the Berkeley Hotel is only 2.5Km from the historical Old Town. Our proximity to the main bus and ferry terminals makes it easy to visit all areas of Dubrovnik and the surrounding region. For those wanting to recharge and unwind, enjoy Berkeleys outdoor pool and sundeck area or feel rejuvenated after a visit to the newly opened SPA at the Berkeley; a newly opened boutique spa opened at the Berkeley in 2015. ... more   less 
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Also Known As:
Berkeley Hotel Dubrovnik

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