Stayed here for four nights, paid extra for a junior suite (404). The location of the hotel is amazing and all the public areas and many of the rooms benefit from the location with stunning views. The location and the views go some way to make up for the shabby (and bafflingly placed) room furniture, scraped walls, grimy jacuzzi and average breakfast. What it does not compensate for is the breathtaking indifference exhibited by the person on reception. He failed to ask anything about our stay, or our time in Croatia. I would be amazed if his hospitality training extended to customer service at all.
I am quite sure it will fall on deaf ears but much better staff training, more attention to detail and making sure that guests feel welcome and valued would give some credence to the claims on their website. If location and views is absolutely paramount and you can afford it, then you would probably be happy enough at Hotel More but there is certainly a lot more room for improvement.
- Official Description (provided by the hotel):
- Hotel More is an exclusive five-star boutique hotel situated in the Bay of Lapad, one of the most beautiful locations on the area of the City of Dubrovnik. The hotel view of calming green pines, of Mediterranean vegetation abundant with colors and scents, of the glaring azure sea, of rocky cliffs - those eternal stone guards and memorable sunsets, will astonish any traveler and guest. ... more less
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- Also Known As:
- More Hotel Dubrovnik