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Park Plaza Histria Pula
Ranked #2 of 31 Hotels in Pula
Certificate of Excellence
Reviewed 15 September 2013

Having read some earlier reviews, I've been scratching my head for the last 5 mins wondering if this is the same hotel I have just returned from, following my one week Thomson AI package holiday.
Contrary to other reviewers, I found the hotel to be extremely welcoming with excellent service, fine cuisine and a wonderful range of activities; making this the best holiday hotel I have ever stayed in (by far!) Would not normally write such a long review but lots to comment on here and can hopefully 'right a few wrongs' in the process.
Hotel : - The hotel itself is nestled between a picturesque marina on one side with a scented pine forest on the other, offering stunning views from just about every window as a result. The rooms and public areas are contemporary, well maintained and decorated to a very high standard (think greens and purples, lots of high and low occasional chairs; all very chic and bang on trend !) There is free wifi throughout the hotel as well satellite tv in every room (which picks up BBC 1,2 and 3 as well as ITV 1 and 2, rather than just the usual 'rolling' sky news channel). With welcoming Indoor and outdoor pools, spa and fitness areas, beautiful herb and lavender gardens and plenty of outdoor 'double beds' and sun loungers, the stresses just slipped away within the first couple of days of being there!
Service:- True service with a smile. The staff were all friendly and genuine and couldn't be more helpful, offering lots of tips and suggestions to make the most of our stay. Despite being such a big hotel chain, the service was personal which i think helped to give this hotel it's own personality and charm. Special mentions go to Antonia and Darrio on guest relations (they really were magnificent; the true jewels in the hotel's crown), Dean and Dijana in the main restaurant and Anna at the pool bar.
Activities - The delightful Antonia and Darrio really know their customers and have put together such a well planned, thoughtful and comprehensive mixt of activities and, best of all, other than local bus and rental fairs they are all free. Not only did they save us a fortune whilst we there but they also showed us the best that the Istrian region has to offer. Wine tasting, olive oil tasting, island hopping (20 kn, about £3 for their local boat service) craft making, photography walks, cycling (30kn, or about £3.50 for bike hire!), Nordic pole walking through the forest, an historic walk into Pula (11kn, or about £1.30 for the local bus service).....fantastic, 10 out of 10! Thomson should take note of these two! Rather than offering trips tens of kilometres away, there is so much to do on the doorstep that they should be tapping into instead. Likewise, what a fantastic blueprint for other holiday hotels to follow, rather than providing holidaymakers with the usual mix of bingo, water polo tournaments and quizzes. I can not praise or endorse these two enough!
Resort / location -the hotel is about 5 miles from the historic old roman town of Pula with its impressive amphitheatre; taxi service into Pula roughly 80kn (about £10 one way), local bus service operates every 20 mins from resort and is 11kn (about £1.30 each way. Service operates 5, 25 and 45 mins past the hour). In the resort itself, lots to see and do. Aquarium (50kn), mini golf, tennis, diving, trampolining.....plus nice little mixture of shops, restaurants, ice cream parlour and a champagne bar! AI holidaymakers get one hour of each resort activity per day included ( though sadly this doesn't extend to the champagne bar ;-( ) The glass bottom boat from the marina deserves a note also. It's operated by a really charming character with lots of laughs from start to finish. A must for any holidaymaker and at 100kn, a real bargain too. Saw and fed loads of tropical fish!
Restaurant / bars - We were on the all inclusive package with Thomson, so ate mainly in the same buffet style restaurant each night and were not disappointed at all throughout the stay. Some of the fayre on offer included tuna steaks, roast med vegetables, shark steaks, wide choice of istrian dishes, carvery style meats, antipasto, cheeses in oil, cured hams, lots of local speciality salads.....absolutely delicious with something for everyone. I have to say, the vegetarian selections were exceptional too. Ai guests also get the option to eat either once at the taverna or once at the yacht club too as part of the package. We chose the taverna, which made for a real exquisite evening. Ai guests can select drinks from the main hotel lobby bar, pool bar or restaurant and again there is much to choose from inc soft drinks, house wines, local brandies and spirits, teas and speciality coffees and a few, but admittedly not many, cocktails; although the mojitos were rather moorish!
All in all, a fantastic and very memorable holiday. One to revisit again and again and again!

Stayed: September 2013, travelled as a couple
8  Thank Hudds-Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 19 September 2013

Dear Guest,

Thank you for your review.
We are thrilled to hear that you find the hotel to be extremely welcoming with excellent service, fine cuisine and a wonderful range of activities. It is always lovely to receive such positive comments as yours as we are extremely proud of our staff at the Park Plaza Histria.
We believe that the greatest goal that all members of this industry should strive toward is creating a personal connection and a lasting memory. By reading your review it looks like we achieve that through your stay.

We will pass on our sincere thanks and that of the team here at the Park Plaza Histra, and we look forward to seeing you again in the future!

Kind Regards,
The Park Plaza Histria Management

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797 - 803 of 1,332 reviews

Reviewed 13 September 2013

Stayed for a week in early September 2013 on an all-inclusive basis. Good quality modern rooms, satellite TV with an amazing number of English channels (BBC, ITV etc.) as well as very comprehensive free Wi-Fi coverage both within the rooms and out onto the sun decks and pool area. An excellent choice of foods at all mealtimes with plenty of choices of freshly cooked meats, vegetables etc. During our stay there were plenty of sun beds available and all outdoor garden space was well maintained. Large indoor pool also available although we had no need for this due to the fine weather. What we feel that makes this hotel is the staff - everyone from the maids to the bar staff to the waiting staff were both polite and friendly. We undertook a number of the free activities with the guest relations team - the walking tour of Pula via the public bus, the cycle trip around the resort area and the olive oil tasting. All of these were a great way to enjoy something active in the morning and then to have a relax in the afternoon. Very pleasant low key evening entertainment with some enjoyable singers and musicians. I know that the hotel management read these reviews and hope they will thank all of their team for making our holiday so enjoyable!

Room Tip: After speaking to other guests nobody appeared to have a bad room. We stayed on the top floor (3rd...
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  • Stayed: September 2013, travelled as a couple
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4  Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 16 September 2013

Dear Guest,

Thank you for choosing Park Plaza Histria for your stay and for taking the time to share your positive impressions on Trip Advisor. We are glad to hear that you found our rooms to be good quality, our gastronomic offer excellent and most importantly, our staff very friendly and polite.
Providing top-tier customer service is our top priority and we are happy to hear that in your case our efforts have been recognized. Your kind comments will be shared among our team.
If you plan a return visit to Croatia, please do contact us at booking@arenaturist.hr and our team will help you with the reservation.
We wish you all the best and look forward to see you in the nearest future for another fantastic experience!

Kind Regards,
The Park Plaza Histria Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2013

We stayed two nights at this hotel, and had a wonderful experience. The room was very modern and after a week of sailing it was great to have a comfortable bed. We had a room with a sea and pool view that was spectacular. Wifi was free and breakfast was included. Breakfast was a buffet with more food than you could digest. Very good! We had a rent a car so very easy to park and get to down town. Sunday is free for parking. There are many restaurants to choose from on the hotel grounds, there are apartments next to the hotel so the selection is easy. Take a walk along the sea walk it is beautiful.

  • Stayed: September 2013, travelled as a couple
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Thank Patti B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 16 September 2013

Dear Guest,

Thank you for your fantastic review. We are delighted to hear that you had a wonderful experience and that you found the room very modern and the views spectacular. If you plan a return visit please do contact us at: booking@arenaturist.hr and we'll help you with your inquiries.
Looking forward to welcome you anytime soon!

Kind Regards,
The Park Plaza Histria Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

I think that this is one of the best hotels in Istria. Very good location, we selected marina wing, view of the marina which is a bit cheaper but I was very pleased. Rooms are large and beautifully decorated. They are also covered with wifi signal, access to the Internet it is very simple.

Stayed: August 2013, travelled with family
2  Thank zivcgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 16 September 2013

Dear Guest,

Thank you for sharing your impressions on TripAdvisor.
We are happy to hear that you found our hotel to be one of the best in Istra. Also, knowing that our location, view and room were to your liking is our great satisfaction.
We all look forward to seeing you in the future.

Kind Regards,
The Park Plaza Histria Management

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Reviewed 6 September 2013

we just spent a wonderful week at this hotel, room very nice great sea views worth the extra
food was great the staff work very hard anna at the pool bar was brilliant always happy
valnea the rep was very informative and helpful,
will return in the future

Room Tip: go for the sea view
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  • Stayed: August 2013, travelled as a couple
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Thank dawn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 16 September 2013

Dear Guest,

Thank you for your review. We are happy to hear that you spend a wonderful week in our hotel and that you were satisfied with our gastronomic offer, sea view and the helpfulness of our staff.
We look forward to welcome you anytime soon for another wonderful stay!

Kind Regards,

The Park Plaza Histria Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2013

We have just returned from our holiday in Croatia, we stayed at the Park Plaza Histria Pula. In our opinion this is the best fully inclusive establishment that we have stayed at for our holidays.
All the staff are very friendly and welcoming We stayed at the hotel on a fully inclusive basis. This hotel offers its guests a very good and varied selection at mealtimes. Has part of the all inclusive package hotel guests are able to go to the Yacht Club or to the A La Carte Restaurant in the hotel for a meal , I would recommend that you take advantage this you need to book your place the day before to reserve your place. We booked to go to the Yacht Club for a meal the setting and the meal turned out to be a very Romantic experience for myself and my husband. Both me and my husband remarked that the food and the service at the Yacht Club was exceptional. From the position of where our table was we were able to watch the boats come in
whilst we enjoyed our meal. It is also safe to drink the water so we were not worried about having ice in our drinks. The drinks are restricted but there is a good choice of alcoholic and non- alcoholic drinks that are included in the all inclusive selection. The Bar menu caters for more than we expected the menu also includes Mojitos and Champagne.
The bedrooms are very spacious and comfortable , it is worth asking for a sea view .
During the evenings it was good to relax and listen to the local entertainments that were provided by the hotel.
Try to go to the welcome meeting as the Thompsons rep is very helpful provides guests with some very informative information about what to do and what trips are available. We were only there for a week so we only went on the fish picnic , which was a good half day trip which includes a meal and a swim in the open sea at the side of the boat.
Thank you to all the staff who helped to make our stay a wonderful experience.
A very good hotel we would recommend this hotel to anyone who wans a very relaxing stay in a very good hotel.
While I was on holiday I lost my Ipod, around the swimming poo I was very upset about this. Before I left on my last day I decided to ask at the reception to see if it had been found and handed in. To my surprise my Ipod was there. I would like to say thank you very much to the person who found my Ipod and handed it in to the reception.

  • Stayed: August 2013, travelled as a couple
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2  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 6 September 2013

Dear Guest,

Thank you for choosing Park Plaza Histria for your stay. We are glad to hear that you found our staff friendly and welcoming, our gastronomic offer diversified and our Yacht club exceptional.
It's our great pleasure to know that your overall experience was very good and we'll make sure that all of your nice compliments are shared among our staff.
Thank you once again and we hope to have the opportunity to serve you in the nearest future!

Kind Regards,
The Park Plaza Histria Management

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Reviewed 5 September 2013

There is little to add to the recent reviews. Probably the best 'all inclusive' hotel we have stayed at. There is some truth in all the grumbles, one lady at the Lobby Bar is not the friendliest of people but I did get a smile once! The post mix soft drinks are flat and sweet (though fine in the pool bar). Conferences do take over a bit but it doesn't really interfere. As the last review said the restaurant could do with a wine/beer soft drinks dispenser, the waiters favoured the paying customers and we were sometimes into our second course before we were served. Take a glass of wine with you is my advice. The food is more limited than some 'all inclusives' but the quality was better.
However, the positives far outweigh these niggles. Everything spotless, 5 star rep, entertainment generally good if not a bit too relaxed, but at least not a version of The Lion King by the reps! The rep was 5 star. Views fantastic, pool cool but clean, hotel modern, rooms spacious and shower so good it was a job to leave. A trip to Venice a must, fell in love with the place, surreal. Trip to Pula on the bus a good idea as well, pleasant town with top places to visit.
Take advantage of the visit to the posh restaurant, nice change, good food and super service.
We stayed while the Outlook music festival was on and many of the artists were staying in the hotel, we were treated to several impromptu sessions with pianists taking over the hotel piano with lively music that had crowds gathering within minutes, an added bonus.
So ignore or be ready for the niggles, they will not spoil your holiday, and enjoy yourself at this great hotel.

  • Stayed: August 2013, travelled with family
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2  Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded 6 September 2013

Dear Guest,

Thank you for sharing your impressions on TripAdvisor. We are happy to hear that you found everything spotless, our entertainment good and the overall hotel modern. We believe that unexpected surprises make a stay even more memorable, therefore we are happy that you appreciated the piano sessions.
We look forward to having yourself and your loved ones with us again any time in the future.

Kind Regards,
The Park Plaza Histria Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Histria Pula

Address: Ulica Verudella 17, Pula 52100, Croatia
Phone Number:
Region: Croatia > Istria > Pula
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Pula
#2 On the Beach Hotel in Pula
#2 Romantic Hotel in Pula
#3 Family Hotel in Pula
Price Range: £85 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Histria Pula 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Histria Hotel Pula
Park Plaza Histria Pula Croatia - Istria

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