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“Location can only excuse so much...”
2 of 5 bubbles Review of Brioni Hotel

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Brioni Hotel
Ranked #14 of 32 Hotels in Pula
Montreal, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Location can only excuse so much...”
2 of 5 bubbles Reviewed 23 September 2012

I'll take example on another review and start with the positive points: the pool and access to the beach from this hotel were great! Unfortunately as we were there for 2 of the worst day of weather in September it really was of no use to us! This being said, it did seem beautiful. The other thing I can mention is that despite all the flaws with the room, it was clean, I must say.
Now for the rest, the first thing that threw us off is that when we checked in we were asked to leave our passports for check-in. What was not clear to us at the time, is that our passports were going to be held as leverage to ensure we would pay for our stay! In all our travels, we had never seen this!!! The person assured us that this was a common practice in Croatia. Just as a side note, it is the only hotel during our 14 day stay that asked us to do this. In order to retrieve our passports we had to pay upfront for the room, which we did. Then there was the room... Our reservation stated we were only 2 but we were placed in a room with 3 beds, which means our already small room, was made considerable smaller! The room smelled musty upon our arrival. As I mentioned, it was clean, it just smelled musty and old. I can live with old decor and antiquated surroundings, but the smell killed me! We luckily only stayed two nights. We made sure we spent as little time in the room as possible and that pretty much helped us enjoy our stay in Pula.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nadesa80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at Brioni Hotel, responded to this review, 18 October 2012
Dear Nadesa80,
Thank you for taking the time to write your opinion of the Hotel Brioni on Tripadvisor. We are very sorry to hear that your stay with us did not meet your expectations.
Please, let us kindly inform you that leaving the passports at the reception on your arrival it is indeed common procedure in Croatian hotels.
We hope you will give us and the city of Pula another opportunity to serve you, in Hotel Brioni or in any other hotel from the Arenaturist portfolio that would better suit your needs.
Kind regards,
The Arenaturist management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Vilnius, Lithuania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 21 September 2012

Our friends has booked this hotel for us, but it was horrible try to stay there, maybe it is cheap if you compare with prices in Croatia, but I wouldn't recommend to stay there. We entered the room and we were a little bit shocked that these kind of the hotels are still existing. Dirty, furniture 15 years old, overall terrible, the only one thing which we liked is the staff friendly and helpful. We went to another hotel for a stay and staff there told us that this hotel was not renovated for 20 years, so you can imagine how it looks not renovated for 20 years, and we found out that this hotel will be renovated this winter, probably. So maybe next year it will look perfect, but not now.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MariusVNO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at Brioni Hotel, responded to this review, 18 October 2012
Dear MariusVNO,
Thank you for taking the time to give us your feedback of Hotel Brioni. We are sorry to hear that your stay in Hotel Brioni hasn't been gratifying. We very much appreciate your inputs and would like to underline how useful your comments are.
We would like to apologize for those services that did not reach your expectations and would like to ensure you that your feedback has been forwarded to our responsible manager.
Kind regards,
The Arenaturist management
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Travellers are raving about these Pula hotels

Roma
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 27 July 2012

The good and the bad. First the good, the hotel itself is located on the waters edge. It has nice views of the sea and is set in a pine tree ara. Parking is ok but most of it is first come basis, parking is shared with other hotels from the same overall company. There is a lack of real parking so you have to park under pine trees, on dirt ect. The hotel is old, furnitures really have seen better days. A big issue with many people is that there are no air conditioners in the room although by opening the door you get a nice breeze from the ocean. There is an indoor pool and a small child depth pool outside. The beach area is only rocks along with a small area that the hotel made. There is no sand so do not expect it. Breakfast is good and has a nice mix. Hotel desk staff are friendly. Changing of towels is only once every 2 days. Elevator is about the size of a small broom closet so take the stairs. Location is overall not bad, ere is nice scuba diving of shelves in the area as well as alot of hotel sponsored water sports. Now the bad part. The security they employ at the entrance of the hotel road are incompetant to say the least. They will refuse you entrance if you do not have a car pass, this includes when you are trying to check in and do not have sucg pass. Only way to get past the guard is to leave your car outside (good luck finding close parking) and thenwalk to the hotel and check in, then walk back to your car with the pass and drive in. The guard will refuse to call the hotel to confirm you are a guest. Add this to the fact that there are no guarded parking for most of the area (none by this hotel) and e fact that the parking area is dimly lit places some hesitation on recommending this hotel, overall the stay was ok. Trip was an advanced trip to check area for diving with club but after hassles with entrance will find another more accessable place as leaving thousands of euro of gear unattended in a car just to walk to hotel to get a pass does not appeal to my club

Room Tip: Do not come to this hotel if you need air conditioning or expect a sandy beach.
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Franco018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at Brioni Hotel, responded to this review, 21 August 2012
Dear Franco,
We would like to thank you for choosing to spend your holidays with us at Hotel Brioni and for taking the time to write and to share your opinion on Tripadvisor. We are pleased that you enjoyed the hotel views and that you experienced unforgettable diving excursions. However, we are extremely sorry to hear that you experienced some misunderstandings with the security guards outside the hotel. To guarantee a parking place for all our guests and for security reason it is not possible to enter the hotel parking without a pass. Usually this problem is solved easily if you are not traveling alone, so that the other member stays in the car, but we understand that it may be quite problematic for a solo traveler. We assure you that your important comments will be forwarded to our management team, and this particular case will be discussed with the security staff in order to prevent that such inconveniences occur in the future. In the meantime, we hope that you will give us another chance to serve you.
Best regards,
Arenaturist Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Versoix, Switzerland
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 23 July 2012

Nice hotel, friendly, the service is of good quality, even if the rooms are a little dated, and need to be updated. It is mainly a family hotel, indoors and outdoors swimming pools, 2 minutes walk to the beach, and great views!!!!!
Breakfast was good, a large choice of cold and hot dishes to choose from, dinner is a buffet style, with drinks included, also nice selection of hot and cold dishes.

All in all a nice to stay, to enjoy some relax, sea, sun!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JC-Delage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at Brioni Hotel, responded to this review, 21 August 2012
Dear JC-Delage,
Thank you for having chosen the Hotel Brioni for your holiday in Croatia! We are pleased that you enjoyed the hotel and its services and that you decided to share your nice experience on Tripadvisor.
We would like to wish you all the best and we look forward to welcoming you back at the Hotel Brioni!
Best regards,
Arenaturist Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
324 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
3 of 5 bubbles Reviewed 9 June 2012

This is a dated hotel from the 1970's but everything worked and the view of the sea from the balcony was great. Actually, there is plenty of room in the standard double with 2 wardrobes and a vanity complete with small chair in the bathroom. Everything worked and that is all you can ask for. The restaurant serves good buffet meals with lots of choices and a wonderful terrace for enjoying the view of the water. For the price, this is not a bad choice in the Pula area.

Room Tip: Ask for a western facing room.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christmas2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at Brioni Hotel, responded to this review, 14 June 2012
Dear Guest,
Thank you for having chosen to spend your holiday at the Hotel Brioni. We are very happy to read that you enjoyed your stay and that you found the meals at the buffet very tasty and variegated. We are glad that you liked the terrace and its view and we would like to thank you for reccomending our Hotel Brioni as a good choice for a holiday.
We hope we will have the opportunity to serve you again in the future, in Hotel Brioni, or in any other hotel from our portfolio.
Best Regards,
The Arenaturist Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 28 April 2012

This Hotel would have been "THE place" during the 60s and 70s.
Excellent staff and service and good food. Dinner was buffet style and only about $20 AUD a head including wine and beer.
Breakfast was included and quite substantial range of hot and cold food.
Wifi only in the Foyer area which is a nuisance but fast and free.
Very dated decor and tired carpets etc.
Lighting is retro and interesting.
Tired Hotel but clean, and good friendly staff.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TestBed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arenaturist, Manager at Brioni Hotel, responded to this review, 7 May 2012
Dear Guest,

We would like to thank you for taking the time to write a review of our Hotel Brioni. We are glad to read that you found our staff very friendly and the service excellent. Also, we would like to thank you for sharing your positive experience on Tripadvisor. We are sure that your valuable comments will help us to improve our service, and will help the future travelers to better choose their stay.
We look forward to welcoming you back at our Hotel Brioni in the near future.
Kind regards,
Arenaturist management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Switzerland
Level Contributor
130 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 15 October 2011

This place is all about the location - the beach is right behind the hotel and is worth the stay here. As per other reviews, the rooms and hotel are quite dated. As well, the rooms are small and in need of some serious renos. You don't stay here for the accomodations, you stay here for the beach...

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 2travelingbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brioni Hotel

Property: Brioni Hotel
Address: Ulica Verudella 16, Pula 52100, Croatia
Region: Croatia > Istria > Pula
Amenities:
Business Centre with Internet Access Restaurant Swimming Pool
Hotel Style:
Ranked #14 of 32 Hotels in Pula
Price Range (Based on Average Rates): £
Hotel Class:2 star — Brioni Hotel 2*
Number of rooms: 222
Reservation Options:
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Also Known As:
Brioni Hotel Pula, Croatia - Istria

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