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“a place to de-stress” 5 of 5 bubbles
Review of Falkensteiner Hotel & Spa Iadera

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Falkensteiner Hotel & Spa Iadera
Ranked #1 of 21 Hotels in Zadar
Certificate of Excellence
Kranj
Level Contributor
86 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“a place to de-stress”
5 of 5 bubbles Reviewed 17 July 2014

A bad weather was on horizon for few days past week.We were just in our room in Falkensteiner Adriana, where we had stayed for 9 days at the time....Our reservation was made for 13 days....
Talked, thaugt for a while and asked ourselves if we perhaps end our Adriana journey and switch it to another hotel that has some good wellness, that Adriana has not...Made an inquiry in Iadera's reserv.department...Got a nice deal and went....to iadera.
We had been there before our 'rushade' from Adriana, so we knew what to expect.
As we had a very turboulent year in our business, Iadera was a perfect destination to go, especially of bad weather report.
As we were only 2, we took double room seaside, with a nice view, both to hotel pool, island Ugljan, Dugi otok and Molat behind.
The architecture of a hotel is modern, rooms opened, with slightly American style.Hotel location is astonishing, with beautiful view to the islands and Zaton's bay/island Vir behind and Velebit mountains.
Breakfasts are fenomenal, gourmet with lots of variety.Only in Park Vendome(Hyatt) have as good as in Iadera-I have visited lots of hotels around the world!.
Hotel needs to improve a bit at dinners-in quality of prepairing the dishes....
Other wise, as weather wasn't perfect all the time, we spent some our time in Wellness, which has 6000 m2.Needs to be visited by every guest...
We love Iadera as a place to relax, detox from stress and business.
I can write more. but now it's time to stop....
Let's say some about their staff:
I can say all the best about Silvana, waitress and her hospitality, Silvija-makes one of the best egg omlettes, I have tried staying in hotels around the world, Carlos, new pool bar waiter-that is the wright attitude toward guests-LEARN FROM HIM, Croatians!
And of course, at last, but not least;), 2 new strengths in hotel management.
You certainly make the difference, in comparison to the last year, progress in details-that can make needed values added for guests , expected in this kind classification of hotels, already are seen, Mr.Predrag and Mr.Tine....

Room Tip: double room or junior suite
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ales A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 20 July 2014
Dear Mr. Ales A,

we would like to say thank you for the time and honesty you invested in your very detailed and interesting review here on TripAdvisor!

I am personally very satisfied to see that you enjoyed your stay in our Falkensteiner Hotel & Spa Iadera***** that much and would also like to point out that all of our staff members have improved immensely in regards to personalized and high-ranking service and that I as the General Manager of this hotel am proud of them, too.

I already informed all the staff members you mentioned by name and they were all very happy and sent a big thank you back with only the best wishes for you! We as a team deem positive comments as well as constructive criticism very important and thus share all the stories between us.

Regarding the dinner and the preparation of dishes I have to point out that we never had a challenge with our food, yet my colleagues informed me about what happened and I am very sorry for the inconvenience you had to go through. I assure you that this was a one-time mistake from our side which is neither representing our hotel standards nor acceptable for you as a guest. I nevertheless hope that you enjoyed your stay with us.

We hope to welcome you home back soon and in the meanwhile wish you all the best!

All the best from Iadera,

Yvonne Tesch & Team
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488 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
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Ljubljana, Slovenia
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Very nice 5* hotel with excellent amenities. Hotel staff and professional and friendly, excellent food. Choice of swimming pools is great, nice pool bar, SPA is one of the best in Croatia...I highly recommend a visit!

Room Tip: Sea view rooms are offering great views of Adriatic
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  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SanjinSonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 20 July 2014
Dear SanjinSonc,

thank you for your kind review and great voting for our Falkensteiner Hotel & Spa Iadera***** here on TripAdvisor!

We are glad that every single department had the chance to satisfy you and spoil you in every way possible! We are a 5* hotel in which all of our staff members are looking to establish a special bond and create memorable moments and unique experiences for our guests, i. e. they live our Welcome Home philosophy to the fullest!

We would also like to highly recommend a visit from you back to our hotel as soon as possible in order to pamper and make you feel as if you are home once again. We wish you all the best in the meanwhile!

With best regards from Croatia,

Yvonne Tesch & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We stayed for one week and the idea behind this trip was to completely spoil ourselves and take some time out to completely relax. This hotel was perfect. Everything was thought of. From start to finish the staff in every department were genuinely lovely and couldn't do enough for you without being overbearing.
The black spa area is superb if you enjoy visiting spas you will not be disappointed. This was the best we've been to, it seems everything had been considered for your complete relaxation and well being. The hamam is especially lovely and every day at 2pm there are different scrubs and body lotions to use but the hotel is filled with little details like this that make it so great. The architecture and decor is wonderful and so well thought out.
There were so many great things and small details to write about that I could go on for
ages..
The other pools in the hotel were fab too. The beach is pretty and we spent quite a bit of time snorkelling.
We were amazed at how much space everyone had, it never felt crowded and even in the spa had the facilities to ourselves basically.
We were half board and the good was simply stunning. Breakfast was amazing and the selection way past expectations. At home I like to make fresh vegetable juice and thought I'd have to go without for the week but they were making it! They had everything you could think of for every taste. And even prosecco to help yourselves to if you felt like it.
We had a double sea view room towards the far end of the hotel which was impressive and very clean. Fantastic views of the mountains and sunsets.
Reading the very few bad reviews on here made us laugh as they were so far off the mark, they must have reviewed the wrong place but who knows there's some strange people out there!
Although we didn't take my son who is 4 this time we are definitely looking at booking again soon and taking him. There was a nice amount of children who were well catered for and didn't seem totally out of place as you might expect in a 5*spa hotel.
The hotel was quite quiet on an evening but this suited us well. There was some entertainment on most nights which was a nice accompaniment to the evening meal.
Again the food was superb and we are extremely fussy and at times a bit snobby about our food, we eat out a lot!! If you know about good food you will not be disappointed. Don't expect chips for dinner. The bistro does really nice snack food during the day. The prices for this and of drinks and extras were very reasonable and we were pleasantly surprised about this.
We both had treatments and again these were amazing. The therapists were extremely professional and very good at what they do. The treatment rooms beautiful. I especially enjoyed the lomi lomi nui massage, pearl treatment and facial. My partner got the Thai massage and then a regular massage which he said was fab.
You do need to book a couple of days in advance.
To sum up. We loved it and feel completely spoiled and
revitalised. It was worth every penny and more.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank emma c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 25 July 2014
Dear Ms. emma c,

we are very grateful for your very detailed, in-depth review and overall positive feedback for our Falkensteiner Hotel & Spa Iadera*****!

I am personally very happy and satisfied that you genuinely enjoyed every single detail of your stay with us and can only imagine what good it did to you. I could also go on for ages on how much time, effort and staff training we spend on your well-being and complete relaxation. It is very motivating for me as well as it will be for the rest of the team to see and encounter positive feedbacks from our guests which boosts our never-ending will to make your stay as memorable and beautiful as possible. I will of course forward this down to every single team member of this hotel – we appreciate and deem guest satisfaction a very important goal in our Welcome Home philosophy.

Our Acquapura SPA, the halfboard Restaurant Jadran as well as the rest of the outlets and hotel amenities are on a 5* level and we work hard to maintain and meet the guest’s expectations and needs that are getting more and more demanding – we surely met yours, but as you yourself mentioned, not all guests are satisfied and we sometimes really do not understand or know why. The bad reviews are really out of place and are not a real testimony to what we do and stand for as a team. Thank you also for the kind words in our defense.
We would be more than glad to also welcome home your son who can also use the kid's animation programs as well as the Falky Land in our sister Family Hotel Diadora****s completely for free!

We would always recommend to book a few days more than you initially had planned as our hotel as well as its unique location in Zadar County and the nearby National Parks, Natural Reserves and picturesque fishing villages and cities are worth a visit!

Dear Ms. emma c, we hope to welcome you back soon as guests and wish you all the best until then!

With best regards from Croatia,

Yvonne Tesch & Team
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Essex
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

This place is a lovely peaceful place to stay.....we couldn't have enjoyed ourselves more if we tried....room was amazing bathed every night overlooking the sea.... bed was so comfortable ( I have a back problem but slept so well here) Pools are fantastic !!
Staff are really lovely and can't do enough for you!
We went for a complete rest and this us what we got.
Great for couples!!
5star !!

Room Tip: Pay for a sea view,you won't be disappointed
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Venetia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 20 July 2014
Dear Ms. Venetia P,

thank you very much for your wonderful review as well as a 5* voting for our Falkensteiner Hotel & Spa Iadera*****!

I personally am really glad that you were amazed and satisfied by our rooms, the views they offer as well as our facilities and our staff - in short it seems as if every single part of our hotel really made a positive and relaxing impact on you!

We are also very happy about you being able to refill your batteries at our unique location! We thus hope to see you and welcome you back home as soon as possible!

In the meantime we wish you all the best!

With greetings from sunny Croatia,

Yvonne Tesch & Team
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Zagreb, Croatia
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 28 June 2014 via mobile

This is fantastic, new hotel, bit far from everything, what is its main advantage. I could describe for hours its qualities, but I will just mention huge wellness zone, incredibly good, with service and amenities I have never seen before anywhere else!

Hotel is definitely not family friendly, but if you are looking for such vacation, there is neighboring hotel Diadora.

Would be happy to go there again!

Stayed April 2014, travelled on business
Helpful?
5 Thank nick_zg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 30 June 2014
Dear Mr. nick_zg,

thank you for your incredibly nice review and comment here on TripAdvisor!

We are glad you enjoyed our Acquapura SPA, our food and service and that we managed to satisfy you and make your stay into something memorable!
Our Falkensteiner Hotel & Spa Iadera***** is located in the Punta Skala Resort, just a few kilometers away from the city of Zadar which is, as you already described, one of its huge advantages compared to other 5* hotels in the Balkans. The peace and serenity our location offers cannot be found anywhere else in this hotel category.

Regarding our family-friendliness: although we do not offer animation for children, we surely welcome small and big families in our hotel and they can use all facilities and animation programs in our Familyhotel Diadora****s for free!

We hope you will soon come back to our hotel and we wish you all the best until then!

With best regards from Petrčane,

Yvonne Tesch & Team
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Kuala Lumpur, Malaysia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

We spent two nights at the Falkensteiner Iadera and it was too short a trip! The rooms are extremely comfortable, with a great pillow menu and efficient air conditioning. Bathrooms, which were of adequate size, had toiletries by Etro.

This is a resort to spend with the family or a loved one, as there are activities all day organised by the management. Food served is on the healthy side, so there is less guilt when splurging. :)

The spa is complete with sauna areas, a hamam, a gym (not terribly big but more than adequate for a holiday resort). The facialist, Marinela, is friendly, efficient and professional.

The town centre of Zadar is about 10-15 minutes away by taxi which is perfect for a late afternoon stroll. I wouldn't recommend going at noon unless you enjoy the blazing heat (mind you, we visited in June, the start of Summer) as the pavements are all masonry and there are very few trees in the walled town. But nice for a visit to get knick-knacks and for a quick lunch, a drink or a gelato.

All in all, it is a beautiful resort with breathtaking views of the sea around Punta Skala. I would definitely try the other resorts in the Falkensteiner chain if this resort is a testament to their overall standards.

Room Tip: Try to get a room at the edge of the resort to get unobstructed sea views. Lovely large balconies f...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fareed2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 11 June 2014
Dear Mr. Fareed2014,

thank you very much for the great comment as well as the perfect voting here on TripAdvisor!

We are delighted that you, your family and friends enjoyed our Falkensteiner Hotel & Spa Iadera***** that immensely and can proudly say that our hotel is a testament to the rest of the hotel chain as we all - no matter which region or country - have only one goal in mind, i. e. your well-being as well as a personalized, emotional connection with each and every guest. Our Welcome Home philosophy should give you the feeling as if you have never left home and arrived at a very special and peaceful place.

Our hotel facilities as well as the rest of the resort are a very serene alternative for holidaymakers who prefer peace and relaxation, but can also indulge in action-filled fitness and animation programs.

Marinela and the SPA staff say thank you and will always remember you as very kind and honest guests!

Dear Mr. Fareed2014, we hope to welcome you home again as soon as possible for a longer stay and in the meanwhile wish you all the best!

With kind regards from Punta Skala,

Yvonne Tesch & Team
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Wien
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Breathtaking sundowners, an amazing scenery, Crystal clear water, beautiful and stylish hotel rooms and excellent Customer Care and Service. Coming from the tourism industry I know what it takes for a hotel to be a 5* and this Hotel indefintely deserves to be amongst the leading hotels of the world. The Iadera Hotel has absolutely exceeded all my expectations and I will be happy to return soon again.... Thank you for an amazing time

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne T, General Manager at Falkensteiner Hotel & Spa Iadera, responded to this review, 4 June 2014
Dear Ms. Julia H,

thank you very much for your kind words and excellent voting!

You are always welcome! We are very happy to read that our Falkensteiner Hotel & Spa Iadera***** exceeded all your expectations in all departments. Hearing that from a colleagues from the tourism industry emphasizes yet again the high quality our hotel upholds and offers to all its guests.

Our well-trained staff has to go through excessive training in regards to customer care, flawless service and that special notion we try to maintain, i. e. our Welcome Home Spirit which should give every single guest the feeling as if he never left home and arrived in a special and tailormade setting.

We are looking forward to welcome you back home again and in the meanwhile wish you all the best!

Best regards from a sunny Petrčane,

Yvonne Tesch & Team
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Additional Information about Falkensteiner Hotel & Spa Iadera

Property: Falkensteiner Hotel & Spa Iadera
Address: Punta Skala BB, Zadar 23231, Croatia
Phone Number:
Region: Croatia > Dalmatia > Zadar County > Zadar
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Zadar
#1 Business Hotel in Zadar
#1 Luxury Hotel in Zadar
#2 Romantic Hotel in Zadar
#3 Family Hotel in Zadar
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Falkensteiner Hotel & Spa Iadera 5*
Number of rooms: 210
Official Description (provided by the hotel):
Falkensteiner Hotel & Spa Iadera is the first and currently only 5 star hotel in Zadar, Croatia. The hotel offers 210 rooms, multiple meeting rooms and 6,000 square meters of wellness surfaces. ... more   less 
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Also Known As:
Falkensteiner Hotel And Spa Iadera

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