Please be warned that this hotel may not honour your reservation. Fortunately this has never happened to me before (having stayed in many hundreds of hotels worldwide), but it was deeply unsettling when it did.
I amended my reservation from 2 nights to 1 a week before we were due to arrive. I provided the hotel with my mobile number and email address should there be any problems. The hotel confirmed that the reservation had been changed.
The evening before we were due to stay I emailed to confirm my reservation, as per their (rather unusual) request and again provided my mobile number should there be any problem.
It was therefore shocking and deeply disappointing to find out that our reservation had not been honoured upon our arrival and we had to find accommodation elsewhere.
A terrible end to our holiday. I will be doing all I can to make sure this hotel is blacklisted throughout the travel industry and will be passing on a complaint to the Croatian tourist board.More