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Citadel Inn Hotel & Resort
Ranked #6 of 61 Hotels in Lviv
Certificate of Excellence
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Impressed”
Reviewed 11 December 2013

I stayed in this hotel a couple of weeks ago as part of a business trip and have to say I was very positively surprised. The hotel itself is stunning - an old fortress. The rooms are very spacious and the facilities are also pretty decent. As it is currently low season, the hotel was not full, yet the service was still great. Please note though, that the hotel is a little out of the city centre, so you will need to take a taxi when you want to get into town - or walk, which is also not a drama considering that it's only around 20 minutes.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BavarianTom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 15 December 2013
Dear Tom!

Thank you for your positive review. We are always ready to help you with any questions.
We are waiting for your next visit to make your stay unforgetable.


"Citadel Inn" Hotel & Resort team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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200 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Warsaw, Poland
Level Contributor
133 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 26 November 2013

Fantastic builing, great service, excellent breakfast, good location, 5* quality - these are the strengths of this new, beautifully renovated old citadel. The only thing I did not like were the prices of drinks at the hotel bar, some of them ridiculous (e.g. single malts or red wines). Good news is, great pubs and restaurants abound in Kiev, so no need to have a drink at Citadel!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheButterflyEffect75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 29 November 2013
Dear Guest!

For us it is very important to hear your opinion and of course we will try to settle all the details that you mentioned in your response.
We are waiting for Your next visit to make your stay unforgetable.

"Citadel Inn" Hotel & Resort team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dnepropetrovsk, Dnipropetrovs'ka Oblast', Ukraine
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 November 2013

Hotel with a castle spirit: the outside design of building (by the way it was a real citadel before!), rooms, halls stylizied in medieval style with massive wooden furnitures and old style pictures... Feels like you are guests of royal persons! Very good design of restaurant with the same medieval elements (especially cores cannon fixed on the ceiling!) and its panoramic view to the old Lviv! To all the above the hotel has a perfect service. Good choice for the romantic, alone guests and business stay because of their romantic atmosphere and privacy. The hotel has a short way on foot to the old center though it situated on the hidden area.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123Olga_O123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 19 November 2013
Dear Olga!
Thanks for your review.We are pleased to hear such nice words. It is very important for us to hear your opinion and of course we will try to keep the quality of our services on the same level.
Hope to see you again in our hotel to make your rest even more comfortable and memorable!

"Citadel Inn" Hotel & Resort" Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 November 2013

Yes, this is an excellent and classy hotel. Good rooms, though because of the circular shape of the building, the bathrooms are small, with a very small sink. The restaurant was empty when I was there and has an extensive menu, but delivered surprisingly high quality food, with excellent service. It was also very good value.

It is described as in the centre of the city, but this is a little misleading, as it is quite isolated, at the top of a hill (a great location for a citadel!). So it has a great view, but a rather long and isolated walk into the city. I wouldn't choose to walk back at night....

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grahaem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 16 November 2013
Thanks for your opinion! It is really important for us and will help us to improve the quality of our services.
We have a short way to the city centre. It takes 10 minutes to get there. We will be happy to show you the way at your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 12 November 2013 via mobile

Really the best hotel at Lviv! Very nice interior, clean rooms, friendly staff and excellent breakfast. What else to wait from a hotel! Liked the place so much.. Next time at Lviv will try to take a room at the same hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Julia_from_Kiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 14 November 2013
Шановна Юліє!

Нам дуже приємно чути такі щирі і теплі слова про наш готель.
Сподіваємося знову зустріти Вас в обіймах вишуканої Цитаделі. І постараємося зробити Ваше наступне перебування ще більш незабутнім та приємним.

З повагою, команда Citadel Inn Hotel&Resort!
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London
Level Contributor
166 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 9 November 2013

A recently and beautifully restored small 19th castle.

A bar in the centre underneath a large glass ceiling creates a stunning place to meet before dinner.

Rooms are on two floors, c.10 on each in a ring round the central bar., creating an interesting shape. My room/small suite had a curved ceiling, like in a cellar, which was curious.

Great views from the window.

Quite central: only a short ride from the city centre.

Eerily quiet, great for sleep, but slightly unsettling to see no other guests (tho we were in/out at odd times).

Great bed, slept like a log.

Loads of staff. 2 security guys sat on my floor al through the night. Not sure why...

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimNG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 12 November 2013
Thanks for your opinion! It is really important for us and will help us to improve the quality of our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 October 2013

This was my second trip to Lviv. I toured The Citadel last year and decided I would stay there this year. It was serene, comfortable, and a perfect place to unwind after a busy day. The rooms are very comfortable with ample space, good amenities, a nice TV, mini bar, safe and everything else you would expect. What I did not expect was a world class Chef and excellent service from top to bottom. The wait staff is very well trained and always on duty. One morning I woke up at 4 am and could not sleep. I went to the Smoking Lounge to watch a movie on my laptop and to my surprise someone came to take a drink and food order. Perhaps most astonishing about The Citadel, and the reason I will return is the excellent food. Every meal was superb. If I were local, I would definitely have business dinners and special occasion meals here given Chef and their beautiful view. We had two favorite staff members. Natalye at the front desk was charming and helpful and made us feel at home. In the evenings, Roman had an unusual knack with Hookah. He is a wizard at the flavoring and keeping the coals hot. After long days in City Center, we chose almost every night to dine and relax in the hotel. We enjoyed having drinks and Hookah in a beautiful space knowing our rooms were only a few steps away. I will return to The Citadel on my next visit and thank the staff for their kindness and great care.

Room Tip: Be aware that as in much of Europe and Africa the double beds are two twins put together. The mattr...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, 28 October 2013
Dear Guest!


We are pleased to hear such sincere words about staying in our hotel.
We are very pleased that you liked our hotel. We hope again to see you in the Citadel Inn.

"Citadel Inn" Hotel & Resort team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadel Inn Hotel & Resort

Property: Citadel Inn Hotel & Resort
Address: 11, Grabovskiy Str., Lviv 79000, Ukraine
Region: Ukraine > Lviv Oblast > Lviv
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
#1 Business Hotel in Lviv
#2 Spa Hotel in Lviv
#3 Romantic Hotel in Lviv
#3 Family Hotel in Lviv
#5 Luxury Hotel in Lviv
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Citadel Inn Hotel & Resort 5*
Number of rooms: 26
Official Description (provided by the hotel):
In an old fortress in central Lviv, Citadel Inn Hotel & Resort offers luxurious accommodation with free Wi-Fi. It offers an award-winning restaurant and a gym and sauna open 24 hours. On-site parking is free.All rooms and suites of Hotel & Resort Citadel Inn are equipped with a flat-screen cable TV, minibar and seating area. The private bathrooms include toiletries, bathrobes and slippers.Garmata Restaurant serves European and Ukrainian gourmet cuisine. The wine cellar features a wide selection of international wines.A meditation room and business centre are open 24 hours a day and a concierge service is provided. City tours and a shuttle to Lviv International Airport, the train station or bus station are available on request.Citadel Inn Hotel & Resort is just a 5-minute walk from the Lviv Art Gallery, and Ploshcha Rynok is a 10-minute walk away. ... more   less 
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Also Known As:
Citadel Hotel Lviv
Citadel Inn Hotel And Resort

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