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“Solid 3 star” 3 of 5 bubbles
Review of Hotel Park

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Hotel Park
Ranked #10 of 28 Hotels in Novi Sad
Mission Viejo, California
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Solid 3 star”
3 of 5 bubbles Reviewed 14 March 2013

Before I stay here, I read many reviews here and decided to book this hotel. I must say, be prepared to "underwhelm". It's definitely not even close to a 5 star, international standard.

First, the services and staffs are wonderful! The lobby is quite roomy so it's greatt. Plus the rate is very affordable.

The decor is quite out dated and you would see RED everywhere. :) Nothing wrong with that, just too much red decor. When you walk in the lobby, the first thing that hit you is the smoke that lingers from the guesses that lounging in the area. You just need to walk from the entrance to the check-in counter and your clothes will wreath of smoke that I have to wash them the next day.

The room is clean daily and all tidy. My problem is the shower. It's small and I was having a hard time showering. I am neither a big nor tall person. I wonder how these large and or tall people shower in this tiny shower. My elbow kept hitting the glass as I was using the soap or shampoo my head. I had to make mental note not to move my hands too much. As for the hot water, it changed from hot to cold constantly so I had to take more cold than hot shower.

The AC and the heater did not work. I can hear it's running but nothing happen. I had to open the window for 5 to 10 min to keep the room cool and close before going to bed. Bed is not that comfortable but acceptable.

Overall, i would say it's just an average hotel with an average price. The biggest bonus, the room has wonderful Wi-Fi connection and it's included. That alone is a "star".

Room Tip: Besure to ask for a non-smoking room or you will get a smoking room automatically. I did book a non...
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  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank 3musketeers24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Dutch first
  • English first
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  • Serbian first
  • Slovak first
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English first
Amsterdam, The Netherlands
Level Contributor
186 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 24 February 2013

Although it bills itself as a five-star hotel, it feels more like a good four-star place. The service is certainly good, but not memorable. The overall installations are comfortable, but not luxurious; and they could be in better taste.

Why did I not give it a five-star review, as a four-star hotel?

1. The fact that it bills itself as more than it really is; I find this a bit annoying.

2. My bathroom had a smelly drain beside the sink. Had to keep it covered by a towel.

3. Heating was too hot and there was no possibility to regulate room temperature.

4. Shower head cannot be taken higher than 1,60m from the bathtub floor, so you need to bend down to wash your hair.

5. No possibility of charging your bar tab to your room: had to pay on the spot.

6. Curtains did not make the room dark when pulled; they are made of a cloth that allows light to pass through.

Positive aspects of my stay:

1. Good food at the restaurant: simple, but well prepared. I could have eaten there for a week without growing tired of the menu.

2. Multiple channels available on TV

3. Fast elevators

4. Good meeting rooms

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank FernandoLanzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kragujevac, Serbia
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 31 December 2012

Although it has some characteristics of a very good hotel, it definitely is not five star hotel. It is somewhere between three and four stars. Service is average - do not expect doorman, or similar services; only receptionist and some basic services. Lobby is spacious and looks really good. Check in and check out is very efficient. Rooms are average, with outdated furnishing and equipment. Breakfast is basic, and waiters can be rude and loud. Water in the pool is warm. You can use parking space for free, and no reservation was necessary. All in all, it was good value for price I paid. I would use this hotel again.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Milan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed 6 December 2012

I have been in Park Hotel Novi Sad 2 times during last 3 years, during business trips. 1st time left me with best impressions: big, typical 4 stars hotel, with big rooms, nice restaurant and very professional staff. This image however was tottaly ruined during my last visit this year. My room was small like a wardrobe, the bathroom tiny, there was no place to hang my clothes or put my suitcase and the room was dark like a cave. When I protested at the reception and asked for another room, they seemed rather unwilling to assist me. The fact that my company uses this hotel frequently, didn't affect them at all and when I said that I woul leave they didn't blink an eye... So I left and I'm never gonna go back in the future.

Room Tip: Avoid this hotel! There are others much better, cheaper and more conviniently situated.
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  • Stayed October 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank antonio r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Novi Sad hotels

Southampton, United Kingdom
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 28 September 2012

Stayed at the ParkHotel (local 5*) on business trip to Serbia. The Danube flows through Novi Sad which had all three bridges blown up by Nato bombing during the 'troubles' some years ago, but thankfully all restored so you CAN get across the river to the historic 17thC fort/castle that dominates the City. Previoulsy the State owned hotel it has everything that a modern business/tourist hotel needs including free internet (OK), pool, sauna, nice outside bar, etc. Rooms are more than adequate with TV with many English Channels, perfectly OK shower etc as well as well stocked mini-bar. Laundry is great with shorts etc often returned in the morning if left out overnight (which is even better if your airline loses your luggae for 4 days !!!), and at 65Euro pn....can you possibly complain ?

Room Tip: It is surrounded by Park so not crammed in City centre hotel at all.
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  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank davebedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 14 September 2012

Located in a middle of a big park, is quiet and secure but far from down town. Consists of two blocks -as they call them, exclusive and ellegant- but neither deserves something more than 3 stars rating. Normal rooms are not spacious at all, even if the exclusive ward offers junior suites in size of normal twin bedrooms. Ask for a suite, it's the only spacious accomodation and cheap regarding other 3 star european hotels. Most of the staff showed unhappy and were talking loud while serving breakfast or cleaning the rooms. Noisy corridors even from 7am and bathroom equipment old-fashioned and in poor condition. Cool water in the pool and decoration beyond imagination, burgundie and purple in any combination. Breakast poor and one of the worst coffes and juices i ever tasted. Former socialistic attitude even if there were some exceptions.

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lefteris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 17 July 2012

My friends and me have been in Novi Sad for EXIT music festival. The hotel Park is the most exclusive hotel in Novi Sad and they have opened Vila Park, castle behind the hotel in the middle of park. Its really amassing place to stay. For the first its very quite and wonderful to sleep, rooms are luxury equipped and I promise when you see this castle for the first time, you'll never ask for accommodation in hotel, anymore. Still its not fully equipped in meanings of breakfast and bar. you will need to go to the hotel for this, which is 30 seconds walk far away. Hotel has a wellness center too, and we tried massage after long nights on EXIT.

Room Tip: just let them to pick instead of you, coz you cannot miss
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  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sinisa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Park

Property: Hotel Park
Address: Novosadskog Sajma 35, Novi Sad 21101, Serbia
Region: Serbia > Vojvodina > Novi Sad
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Novi Sad
#4 Business Hotel in Novi Sad
#5 Luxury Hotel in Novi Sad
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Park 5*
Number of rooms: 224
Official Description (provided by the hotel):
Hotel Park is set on the edge of a vast park in peaceful surroundings in Novi Sad. Entirely air conditioned, it offers elegantly equipped accommodation with free Internet access, hydro massage bath tub in some units and cable TV. The centre of Novi Sad is just a short walk away. The Park Restaurant serves international and domestic cuisine and features a terrace for up to 500 people. The exclusive Tito Restaurant has a charming ambience. It was visited by Marshal Tito in 1977. Hotel Park's wellness centre features a hot tub, indoor swimming pool, saunas and diverse massage treatments. Fitness facilities and individual trainer programs are at the guests' disposal. A casino and two night clubs are also located on site. Park Hotel is located in close proximity to the Novi Sad Fair. Free private parking is provided at the secure on-site parking lot. Airport shuttle is available at a surcharge. ... more   less 
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Also Known As:
Park Hotel Novi Sad

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