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“An Oasis in Pristina”

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Swiss Diamond Hotel Prishtina
Ranked #1 of 28 Hotels in Pristina
Certificate of Excellence
Paris
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“An Oasis in Pristina”
Reviewed 30 May 2013

The sheer opulence and somewhat over-the-top furnishings and supersized everything might suggest mafia chic. But this hotel is an oasis in the center of gritty Pristina, with enormous comfortable rooms, a sumptuous and delicious breakfast, and a superb spa and pool. The service and efficient friendliness of the staff were impressive -- when chocolate sauce from a cappuccino accidentally ended up on my shirtsleeve at breakfast, an avuncular waiter with a warm cloth arrived within nanoseconds to clean it off.

When it comes to five star hotels, it is the details that matter, and everything at Swiss Diamond was well-thought out, from the automatic shoe shine machine in the lobby to help clean off the ubiquitous dust of Pristina to the furry bathrobe and slippers provided for the spa, where there is even separate sulphur and infared saunas.

The place is spilling over with well-healed internationals in bespoke tailoring, giving the feeling that you are living in a modern-day Balkan Raj. Indeed, the only jarring thing about this hotel may be the economic deprivation and lack of development outside its gilded doors. Still, there is no place in Pristina I would rather stay. And it is perhaps a sign of progress that Europe's newest country has a luxury hotel that rivals some of the greatest capitals on the continent. Bravo!

Room Tip: Worth stumping up for the Deluxe room, preferably on a higher floor.
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  • Stayed May 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Helpful?
3 Thank ParisJetsetter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Aachen
Level 5 Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 May 2013

This is an excellent hotel in central Prishtina. Great and large rooms, finest equipment, and a beautiful bathroom. Some rooms with nice balcony. Great gym and indoor pool in the basement. Very good breakfast buffet in the restaurant. Very friendly hotel staff, some were trained in Switzerland.
Prime location in the new pedestrian zone in central Prishtina. Walking distance to most restaurants, bars and attractions.

Room Tip: Rooms on the top floors have a great view over the city.
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  • Stayed May 2013, travelled on business
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Helpful?
1 Thank Steffen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 May 2013

Stayed at this hotel a few times now and have been surprised at the level of service, they have always maintained excellent standards, the staff are great. We also hosted an event here and the flexibility, last minute changes and everything we required was handled brilliantly. Very few hotels in CEE are up to its standard I can think of only Kempinski Bratislava, Hayat Warsaw/Kiev, Four Seasons & Mandarin in Prague. It is up there with the best hotels in its price range and would highly recommend whether business or holiday. Many thanks and hope to see you again

Room Tip: Rooms with views over the centre recommended. Ive had 704 a few times which is a beauty.
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  • Stayed March 2013, travelled on business
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Helpful?
3 Thank Endri87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 4 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 May 2013

I can say very little other than excellent. Extremely luxurious in an old world kind of a way. The room I had was spacious, opulent with a great view out over the main street. I was there for two weeks on business and couldn't fault the service. The spa is just a wonderful oasis to relax away from the stresses and strains of the working day. The bathroom was immaculate, large and kept very, very clean. The breakfast was sumptuous and of an exceptionally high quality. I used to get up half an hour early just to relax and enjoy the breakfast experience. The service was first class. The only one complaint I had was when Hillary Clinton stayed and her and her entourage took over the breakfast room one morning. Who does she think she is!

Room Tip: Rooms looking out over the main street give an interesting view but can be a bit noisier if there is...
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  • Stayed October 2012, travelled on business
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Helpful?
5 Thank Somnus11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 April 2013

A world of luxury in the hart of Pristina. An opulent setting reminiscent of the grand hotels of the past. Although a bit to much for me, I would prefer something a bit more minimalist in decor, the hotel does give you the feeling of grander. The staff is cordial, extremely helpful when need be making your stay an experience to remember. Service is impeccable. Breakfast, the only meal I had at the hotel, was plentiful offering a variety of options catering to all needs. The room, offering Wi-Fi, a safe, and a well stock minibar, was very comfortable. Overall, I strongly recommend it.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank DimaAthens_Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 April 2013

For those who remember the ghastly Grand Hotel in Prishtina, the Swiss Diamond will seem out of this world. Although it is not the most beautiful building on the outside, and there is a bit too much marble for my taste, in all other respects it is international class, with a well-trained local staff eager to please.

My room was vast, with a very comfortable king-sized bed. There is free wi-fi (something every hotel should have), but the business centre also has a couple of PCs if you need more security. Breakfasts, the only meal I had in the hotel, were first-class.

Only a couple of niggles: the first night I discovered the lever plug in the bathroom basin would not lift, but it was fixed as soon as I pointed it out the next morning. Also, a hotel of this class should provide tissues and cotton buds in the bathroom.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Ruffinit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 April 2013

Stayed a few nights here. It offers everything you would expect from a westernised, corporate, business hotel. The service was particularly good and the location is excellent. If I go to Prishtina again, I will stay here.

Room Tip: Ask for a room overlooking Mother Theresa St, as they are bigger rooms with balconies.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoaringBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss Diamond Hotel Prishtina

Property: Swiss Diamond Hotel Prishtina
Address: Sheshi Nena Tereze, Pristina 10000, Kosovo
Region: Kosovo > Pristina
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 28 Hotels in Pristina
Price Range (Based on Average Rates): £
Hotel Class:5 star — Swiss Diamond Hotel Prishtina 5*
Number of rooms: 140
Official Description (provided by the hotel):
Swiss Diamond Hotel Prishtina brings its distinctive style and sense of Swiss tradition and luxury to the city of Prishtina. The 140 rooms and suites, 4 Restaurants and Bars, executive floors and an exclusive Diamond Club, The Iliria and Ulpiana Restaurants, Lounge Bar and Diamond Club are all designed to create the exclusive experience of the Swiss Diamond lifestyle in a luxurious, yet welcoming, setting. The new hotel also features the first Wellness Center at this caliber in Kosovo, a total area of approx 1200 m2. The Wellness Center includes: Heated Indoor Swimming Pool, Fitness Room with state-of-the art equipment, Yoga Room, 6 Massage Rooms, 3 Solarium, Salt Sauna, Ice Cave, Steam Sauna, 2 Finnish Saunas, Infrared Sauna, Turkish Bath, 3 Jacuzzis and 1 Relaxation Room. ... more   less 
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