Great effort is being applied by the management and staff of this hotel to make sure that it is a success. The welcome and service afforded to us was wonderful and the front of house manager was especially efficient and professional.
The hotel is a bit out of the centre which is its drawback but it does ensure cleaner air and there is a €2 deal that the hotel operates with a taxi company.
The gym is adequate for the size of the property but the pool is relatively small. We had a suite which was large as regards the room and sitting/kitchen area but had a really small bathroom.
The hotel is probably a five star more by its amenities than its granduer as the finish can be poor in areas but really all can be forgiven for the service and value for money. If you don't need to be in the centre its a really good option and I heard no complaints from any guest while we were there. The view is magnificant and there is a summer roof terrace. Breakfast was the usual hotel standard with chef on hand and while we were there the restaurant was smoke free which is a very welcome relief in Kosovo.More