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“Novotel Plovdiv”

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Grand Hotel Plovdiv
Ranked #8 of 34 Hotels in Plovdiv
Istanbul, Turkey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Novotel Plovdiv”
Reviewed 19 December 2013

Novotel Plovdiv states 'we make smiles' - unfortunately this was not the case.

A week before X-mas hotel has managed to book hotel's restaurant so full for the local companies x-mas parties, that they send the hotel guests out to eat. Yes, we were told to go outside as there is no place in hotel. Also roomservice could not take orders. Of course we managed to find a place to eat, that is a different story.

Rooms: Oldish, carpets stained. 1 english TV Channel available. Very Spacious. Smells like cigarette - even no smoking room (obviously just added the sticker to door after new laws prohibiting smoking in Bulgaria) to former smoking room. Very Cheap minibar. Free Wifi.

Services: Reception staff very professional and helpfull.
No bell boy services available.

Public areas: Spacoius, but clinical and cold, multiple restaurants, great spa?gym, even bowling. Night Club. Experience only of lobby bar, which is a huge bardesk without any seating nor table service. Service friendly and efficient though. Other restaurants unknown as overbooked. In rooms no menus or any information of restaurants, so you just have to walk in to every one of them and ask to see the menu and to find out they have no seats due private function.

Would i go again? If Price is right as location is great, but would not expect the Novotel standart - merely a colossal 3 star group hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markus33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2013

stayed there 17 oct 2013 for a week
if you are smoker DO NOT BOOK HERE,that have no smoking room ,you can not smoke any where in the hotel,your door key ,is also powers on/off every thing in the hotel,so do not put any thing in the fridge because as soon as you leave the room you need the key(card) ,so switches every thing of,staff are lovely,location,loved it posit hotel plenty of cafe,bar,restaurant,i tel you cheapest place i have ever traveled,pint a local drink,£ 1,best lunch and diner,£4-£6
do not trus taxi drivers,they are b ******,rip of,,i had a fantastic time
try Happy restaurant from of hotel,and Piano bar in front of hotel it on the pavement

Room Tip: if like river ask for back of the hotel,or if like the city ask for front i liked the front
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evanston, Il
Level Contributor
302 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 20 October 2013

We were on a two-week tour of Romania/Bulgaria with Adventures Abroad and stayed here one night. Our room and bathroom were large, the linens good. The breakfast buffet was adequate. There is free wifi, a real bonus when traveling.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 October 2013 via mobile

Hotel rooms are very very dirty. The carpet has multiple stains, the curtains had something like puke on them, it smells of cigarettes in the room although it is a non smoking hotel. I would never go back! Not worth the money not worth even it was for free.

Stayed October 2013, travelled on business
Helpful?
2 Thank betelguese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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UK
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 September 2013

Disappointed that outdoor pool was closed, but there was a super clean indoor pool, which you had to wear a swimming hat in. Great massage. Lovely Four Seasons restaurant. The room appeared a little tired, but was very comfortable and had really effective air con, essential with the super hot outdoor temperatures. Really helpful and pleasant staff and the Bulgarian people were charming.

Room Tip: Our room was very quiet, despite the massive air con industrial units outside of our room.
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  • Stayed July 2013, travelled with friends
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    • Rooms
    • Cleanliness
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Helpful?
Thank Molly35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nasice
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 September 2013

I spent only one night there but I plan to go back.
In short, this is Novotel at its best but there are few little things.
Still this hotel is worth staying.

Good:
1. Novotel at its best. Clean, comfortable, pleaseant...
2. service is excellent!
3. location is good and view is fantastic
4. excellent breakfast
5. well stocked mini bar in room
6. wi-fi fast and easy to use
7. lobby, stores in lobby, bar in lobby... very pleaseant and relaxing, with nice stuff you can buy

Bad

1. presents itself as 5 stars hotel where in reality is 4 star hotel
2. Spa ( pool and sauna) charges extra ( not expensive though) and it is acessible from lobby, this is not bad but everyone, guests and all other people that go trough this hotel can see you... ( since it is popular place and event place and shopping centre as well) - but, don't be scared, it is OK and I would like to go back there as soon as I can..
3. rather expensive.. Novotel delivers same quality in more expensive cities for lower price

All in all, this hotel is worth 5 points and well worth visiting, as well as Plovdiv itself. I will definitely go back.

Room Tip: Ask for room with view to the old city, but if they are booked, view to the new city is not so bad e...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danko M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Plovdiv

Property: Grand Hotel Plovdiv
Address: Zlatyu Boyadzhiev str. 2, Plovdiv 4000, Bulgaria (Formerly Novotel Plovdiv)
Region: Bulgaria > Plovdiv Province > Plovdiv
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Plovdiv
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grand Hotel Plovdiv 5*
Number of rooms: 330
Official Description (provided by the hotel):
The Grand Hotel Plovdiv is the hotel of choice for visitors to Plovdiv. Business travellers enjoy the convenience of WiFi internet and eight meeting rooms. We offer a choice of three restaurants, a cafe and two bars as well as onsite parking and a heated indoor swimming pool. Close to the Maritsa River and looking out towards the gorgeous Rhodope Mountains and the Old Town, this 5 star hotel is perfect for your next holiday discovering the fascinating history and culture of this remarkable city. ... more   less 
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Also Known As:
Novotel Plovdiv Hotel Plovdiv
Plovdiv Novotel

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