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“Good choice”
Review of Ramada Sibiu

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Ramada Sibiu
Ranked #8 of 31 Hotels in Sibiu
Reviewed 8 May 2013

Modern hotel in short distance to the pedestrian area and the old city center.
The ladies at reception was very friendly and always helpful.
Our room had a panoramic view (7th floor) over the city and until the Fagaras mountains. It was clean, but the walls seems to be a little bit thin. We stayed for three nights and enjoyed the hospitality.
For Romania the breakfast buffet was excellent.

  • Stayed: May 2013, travelled as a couple
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1  Thank CoupleRo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf H, Front Office Manager at Ramada Sibiu, responded to this reviewResponded 18 May 2013

Dear Guest,

Thank you for your beautiful comments regarding you recent stay at Ramada Sibiu and would like to welcome you to Sibiu for the future.

Kind Regards,
Rudolf Hribal

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240 - 246 of 483 reviews

Reviewed 1 May 2013

Most things about this hotel are really good, from the large lobby area to the nice breakfast and good service.
However the tiny room I got left me with the impression of a 2* hotel or worse - aren't there some rules about room area which need to be followed?? Due to the small size the bathroom door was opening directly in the mirror so you had to choose between using the mirror or keeping the door open. It was a 10th floor room or so, I guess you should avoid them.
What also bugs me is that when I travel with a German colleague they always get the better rooms - sorry, had to say it, maybe first in should get the better rooms, right?
Conclusion: very small rooms can take away any good impression one might have! Maybe Ramada should keep high standards in all areas, at least that's what I would expect from such a successful hotel chain.

Room Tip: Check the size of the upper floor rooms before accepting.
See more room tips
  • Stayed: April 2013, travelled on business
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1  Thank Jesse_TM_RO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf H, Front Office Manager at Ramada Sibiu, responded to this reviewResponded 18 May 2013

Dear Guest,

Thank you for taking time to write us your review.
Your opinion is very important to us and would like to use this opportunity to tell you that
we treat all our guests with the same kindness and respect.

In the name of our entire team would like to welcome you to Ramada Sibiu for the future.

Kind Regards,
Rudolf Hribal

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Reviewed 23 April 2013

Rooms have all international standard fittings, conveniently organized. Often in Romania and Bulgaria, hotels can be more elaborate and expensive but less well arranged. Clean and welcoming. Very convenient to Old Town walking street restaurants and shopping.

Stayed: April 2013, travelled as a couple
Thank Deano50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf H, Front Office Manager at Ramada Sibiu, responded to this reviewResponded 18 May 2013

Dear Guest,

In the name of the entire team would like to thank you for taking time to write us your review and to welcome you to Ramada Sibiu, for the future.

Kind Regards,
Rudolf Hribal

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Reviewed 16 April 2013

This hotel in the beautiful Sibiu is one of the best places to stay! the hotel is very modern and new ,the rooms are gorgeous and the restaurant in the hotel is also very good!the breakfast is very rich containing everything from cheese,butter,eggs,omelets,salmon,ham,gem,pastry,cereal,all kinds of bread,to coffee, fruit juices,tea and sweets. Everything Ramada offers is at a high standard!

  • Stayed: July 2012, travelled with friends
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Thank Alexandra17777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf H, Front Office Manager at Ramada Sibiu, responded to this reviewResponded 18 May 2013

Dear Guest,


In the name of the entire team, would like to thank you for your comments regarding your stay with Ramada Sibiu, and to take this opportunity to welcome you to Sibiu for your next holiday.

Kind Regards,
Rudolf Hribal

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Reviewed 10 April 2013

Good city hotel, food was fine and the room was better than average. parking was easy and free which was great. staff probably need a little more training and while willing still took too long to process check out for example. they had shut the bar so to have a drink at the end of the day you needed to sit in the foyer which was not really acceptable

  • Stayed: February 2013, travelled as a couple
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Thank JPW_6666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf H, Front Office Manager at Ramada Sibiu, responded to this reviewResponded 18 May 2013

Dear Guest,

Thank you for taking time to write us your opinions about your recent stay with us.
Your opinion is very important to us and would like to take this opportunity to welcome you
again with Ramada Sibiu in the future and to assure you that our entire team is working
to make you feel great each stay.

Kind Regards,
Rudolf Hribal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2013

I choose Ramada Sibiu for a city break in two, last weekend - 15-17 February. We have never stayed at this hotel in Sibiu, and that was the main deciding factor in between 4 star hotels. Although we have opt for the "executive" room, TV set and remote needed to be replaced (not working), and further TV cables adjustments were needed. Finally we got a sub-decent TV view of some standard TV channels. Wi-Fi was non-existent in the room. :). So far so good, TV and Internet weren't the most important. Now comes the most interesting part. Heating was off (worse, the bathroom heather was closed at the valve) and we have had to ask at reception for starting it up. First day I thought that was a mistake, to check-in guests at 18:00 PM and forget to start the heating until 21:00, but the scenario repeated next day. Close to 07:00 AM, no heating as well :(, both days. I assume an economy budget was targeted off-season. However, if you stop en-route to the ice hotel at Balea Lac, that would be an advantage as a "starter" :). It's a pity such a great location hotel and friendly personnel to be affected by improper management. If they want to reduce heating costs why they don't close the entire floor(s) appropriately or post the heating schedule at reception desk. BTW, reception desk was heated using an electric industrial heater ... no comment.

I have to mention that after calling the MOD Manager to complain first evening, we have received a complimentary fruit basket, and at check-out I was offered free parking inside the garage, both nice gestures that changed a little bit the unpleasant feeling of the "old regime" hotels. Nonetheless, I would appreciated more not to have to complain about heating and do my daily email chores in the restaurant during breakfast.

Nice view from 12 floor over Sibiu, during summer I suppose cooling will be on. Next time in Sibiu I will choose a different hotel. Ramada should re-analyse their franchise option for a four star rated.

Room Tip: check heating (especially during winter) and wi-fi before accepting the room.
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  • Stayed: February 2013, travelled as a couple
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Thank Razvan_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudolf H, Front Office Manager at Ramada Sibiu, responded to this reviewResponded 10 March 2013

Dear Mr. Razvan,

I would like to use this opportunity to thank you for chousing our hotel for your city break in Sibiu, and also for taking time to write us about your experience. It is very important to us to find about our guest's experiences and would like to assure you that each member of our team is trying to make every guest to feel like "home " away from home.
I was the manager on duty and we did had a problem with the heating system, and I know that you have been asked to move to a different room and you decided to stay in that room.
I also assure you that we do not have a economy budget during winter, it was just a small issue with our heating system.

In the name of the entire team would like to invite you once again to be our guest and I am sure that will prove to you, that we do have the best service you can get in Sibiu.

Kind Regards,
Rudolf Hribal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2013

Stayed here on a business trip, was put in a smoking room. While the room is spacious and modern the carpet in my room (113) looked like it had been part of the desert storm campaign

Rates as reasonable and the hotel is within reach of the historical city centre

Room Tip: avoid the smoking rooms
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  • Stayed: February 2013, travelled on business
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Thank Kurswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Sibiu

Address: Strada Cioran Emil Nr 2, Sibiu 550025, Romania
Phone Number:
Region: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Sibiu
Price Range: £55 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Sibiu 4*
Number of rooms: 127
Official Description (provided by the hotel):
Ramada Sibiu Hotel****, officially opened in 12th of June 2007, is ideally located right in the medieval city center and close to the local business media. It offers you high quality services for business trips and special like events or functions, in a discreet and hospitable surrounding. ... more   less 
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Also Known As:
Ramada Sibiu Hotel Sibiu
Sibiu Ramada

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