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“Large Hotel with Great Location” 4 of 5 bubbles
Review of Ramada Sibiu

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Ramada Sibiu
Ranked #7 of 30 Hotels in Sibiu
Alexandria, Virginia
Level Contributor
116 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Large Hotel with Great Location”
4 of 5 bubbles Reviewed 3 June 2014

This hotel stands out above the rest of the hotels in Sibiu, especially since it is the tallest structure around. It is a great value and has a great location only a block away from the Old Town area. My wife and I had a delicious dinner at the restaurant since we checked in late in the evening. The free breakfast was one of the best of our trip. There were even cool views of the city from the room and the glass elevator. The only downside is that the wifi was spotty in the room and I had to go out in the hallway sometimes to use it. We also had one odd incident. As I was in the elevator taking it down to the lobby, one of the staff members from the gym locked me in the elevator for a minute as he was trying to hold it. I was not sure if he did this on accident and didn’t see me, but he did not apologize either way when I knocked on the door to get his attention to unlock the elevator so I could continue downstairs (and was a bit scary as the doors were locked shut). Despite this weird incident, I’d definitely recommend this hotel as the other staff members we met were very nice and friendly.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DNeck19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 19 June 2014
Dear Guest,

Thank you very much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. Your assessment on the hotel's central location, panoramic views, delicious food enjoy and enchant us in the same time.

With regards to the odd incident with the staff members from the gym, we would like to apologize on their behalf. We agree that it was an unpleasent situation... It’s not an excuse but they aren’t part of our team, therefore we can’t control them.

We value such feedback and we want to thank you for your decision to recommend us as a special hotel in Sibiu. We look forward to your return in not too distant future.

Sincerely,
Mirabela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
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English first
Herndon, Virginia
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 28 May 2014 via mobile

This hotel is located within walking distance of the tourist sites. The rooms are clean and spacious. This is a typical Ramada, with no real architectural or historical character. It has a very "modern feeling", which generally appeals to business travelers in the USA. The best part of the hotel is its location.

Stayed May 2014, travelled solo
Helpful?
Thank Annaliese-KAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 6 June 2014
Dear Annaliese,

Thank you for staying with us and for taking the time to post your review.

We are very pleased to know that your experience of the hotel was to your satisfaction. Thank you for your appreciative comment about the services, the room and also about the location.... We would like you to know that it was our pleasure to serve you.

We look forward to welcoming you again in the hotel during your future travel in Sibiu.

Kind regards,
Mirabela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
1 of 5 bubbles Reviewed 13 May 2014

I was the guest of Ramada Sibiu in May 13th 2014 and I went through a terrible experience. I was weak-up at 11pm by the receptionist who was very agressive and threatened me that if I will not move the car fast I will be charged with 25 euros because I allowed myself to placed my car on the General Manager parking place.
I explain that in that place was not any specific sign to indicate that is Ms General Manager parking place.
He did not understand.
I would like to specified that the room was dirty and not prepared for receiving guest.
Please be carreful with your choice when you will chose Ramada Sibiu.

  • Stayed May 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank SILTOA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 20 May 2014
Dear Guest,

We are really sorry that your experience at Ramada Sibiu Hotel was an unpleasent one.

With reference to the parking place we want to make a specification regarding availability on the date of your accommodation. In the whole parking were 36 free places for cars, but you prefered to choose a place that has a special rate of 25 euro.

Concerned about complaints of the room I would like to mention that you make your check in at 08.00 pm and everything was ok at that time. After the discussion about parking, you started to have complaints about the condition of the room you have stayed in. This happened at 11.00 pm, when you came back from the city at the hotel. Not even talking about the fact that we woke you up at night to announce the parking incident. At 11.20 pm you have requested to talk to the Manager on Duty who gave you his full support and he wanted that you have a pleasant stay in Sibiu. Therefore he have offered you a free upgrade for an executive room. Also, he did not charged 25 euro for parking.

I hope that you will give us the opportunity to change your perspective with us to a more enjoyable one.

We look forward to welcoming you in the not too distant future.

Sincerely,
Mirabela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
164 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

We stayed here on our 2nd night driving back to the UK, after reading the reviews here on Trip

We wanted to receive a friendly welcome and spend the night in a safe, clean, quiet, hotel and have safe secure parking for our car all at a reasonable cost, with the option of a quick walk around to see any sights in the area.

This hotel not only ticked all those boxes it went way beyond.

When we arrived we were checked in very quickly shown where the secure parking was and given our key card.

We were given a room on the top floor and pressed the lift button, we were slightly travel weary, after about the 3rd floor the the building stops and you realise you are in a glass sided lift with a brilliant view of Sibiu, one way to get the blood flowing.

Our room was very nice and we retired for the night, in the morning after a good breakfast we asked Christina on reception what we should see as we had roughly an hour before we hit the road again. She gave us a local map and marked all the sights we should take in, which we did, all really good, throughly enjoyed it, extremely helpful.

All this at an exceptonally low price

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beaubleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 13 May 2014
Dear Guest,

Thank you for sharing your experiences related to your recent stay with us and also, for your extensive review about our Hotel.
We are pleased to read that you enjoyed our room, safe parking and the services provided by our team. It was indeed very encouraging to everyone here, to know that you have enjoyed your stay with us. I have shared your comments with the staff, especially to Cristina.

Also, we are glad that you delight the panoramic view over the city from the glass elevator. We agree, it's a splendid view.

We all hope that we will have the pleasure of welcoming you back in the near future.

Kind regards,
Mirabela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cluj-Napoca, Romania
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

Good value for money, the hotel is located very close to the city center, just across the street and a small park.
Parking is available on side streets or the hotel ( for extra charge)
Hotel is modern, same with the rooms, decent size, clean. Complimentary water was a plus.
Good for couples, families, business.
Good size fitness room.
Breakfast was good, nothing fancy just what you expect to find in a 4 star hotel. One minus for the coffee, which was really bad ( can order espresso from the bar for extra charge).
Please get a coffee machine or make decent coffee !.
Staff could be a bit more friendly ( smiles, etc)
Overall a good hotel, nice view, clean rooms, good location, modern and good value.
Would stay there again.

Room Tip: Go for higher floor to avoid noise and get a great view of the city. Choose center view if you are...
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank anamariapmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 17 April 2014
Dear Mrs. Anamaria,

Thank you for sharing your experience from your recent visit with us at Ramada Sibiu Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us, especially the service provided, the room, the view, the central location and our fitness center. Positive feedback like yours will always serve as an added motivation to the entire team to maintain the highest level of service at all times to all our guests.

I want to thank you once again for your feedback and I truly hope to have the pleasure of welcoming you back again in the near future.

Kind regards,
Mirabela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cluj-Napoca, Romania
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

Stayed at Ramada over a Saturday night at 8th floor - nice big room with a view towards the old city and the snowy mountains. Breakfast was plentiful and the staff were very pleasant and helpful.

Parking was available free of charge nearby so we did not go for that.

Room Tip: Pick higher floors for the view.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Arthur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 17 April 2014
Dear Mr. Arthur,

Thank you very much for your kind words and for the positive feedback.

It's a pleasure for us to read that you enjoyed your stay at Ramada Sibiu Hotel and that you were overall happy with the service provided.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Ramada Sibiu Hotel.

Sincerely,
Mirabela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dakar, Senegal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 March 2014

I stayed at the hotel about 2 years ago, for 2 nights and I also booked a room for two friends... we were all completely satisfied with all the conditions provided there... the hotel looks very beautiful and modern, the rooms are nicely decorated (red being the predominant colour).I also liked the bar inside the hotel, I drank some very good cocktails there... The breakfast was ok, they pretty much managed to cater most tastes. They also have an underground parking place, which is definitely an advantage. A great hotel, I most surely recommend it!

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank emma_claudya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review, 31 March 2014
Dear Mrs. Emma,

First of all, we want to thank you for your nice words....We really do appreciate the positive feedback that you have posted on tripadvisor.com!

We are truely pleased that you were satisfied with the room, the bar, the breakfast and also the hotel design. About the undeground parking we must admit that it is an important attribute of our hotel.

Thank you for choosing us and also for the future recommendations. We will ensure you by our full availability for next visit to Ramada Sibiu Hotel.

Sincerely,
Mirabela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Sibiu

Property: Ramada Sibiu
Address: Strada Cioran Emil Nr 2, Sibiu 550025, Romania
Region: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Sibiu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Sibiu 4*
Number of rooms: 127
Official Description (provided by the hotel):
Ramada Sibiu Hotel****, officially opened in 12th of June 2007, is ideally located right in the medieval city center and close to the local business media. It offers you high quality services for business trips and special like events or functions, in a discreet and hospitable surrounding. ... more   less 
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Also Known As:
Ramada Sibiu Hotel Sibiu
Sibiu Ramada

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