DO NOT TRUST THE GOOD REVIEWS. THIS PLACE IS A DUMP!!! Dusty, antiquated furniture, dank, musty, poorly lit hallways, low ceiling claustrophobia-inducing rooms, this place is so bad, we turned right around and walked out. Have to point out that the maid staff was very kind, but otherwise there's no concept of customer service whatsoever. It's not even a bargain. We were unhappy with our room but were not offered a switch unless we paid extra. We ended up paying more to stay at the Pension Ambient, but that was only marginally better. The lamps didn't work and they had no replacement light bulbs. Really? The phone didn't work either, nor did the clock. Breakfast was bare bones and is only included if you stay at the Pension. If you stay at the Residence, it's extra and not worth it. Stay far, far away!