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“Terrible stay!!!”

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Mediterranean Azur Hotel
Ranked #25 of 38 Hotels in Alexandria
Ottawa, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Terrible stay!!!”
Reviewed 11 January 2012

First of all, just after checking in I had to call room service to change bed sheets and covers as they was noticeably stained and dirty.

Moreover, the hotel has very attractive packages for local pharmaceutical companies in the area which affected its service and quality standard negatively and consumed its amenities as well.

The service was poor, the staff (and workers) was not trained, you can tell by just trying their breakfast buffet and notice how the staff will treat you there if they ever actually noticed you at all.

Will never stay there again.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank akaMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cairo
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2012

The best about this hotel:
1. Room views, very nice overlooking the sea
2. Location, very close to anywhere in Alexandria
3. Great beach

The concerns we had:
1. The hotel looks tired and some renovations are needed.
2. The service is not fantastic.
3. Wedding ceremonies almost every night at the hotel. The isolation is not great. You may ask for a room that is away from the wedding hall.

Overall experience was good for a family break. If you plan to go, don't put high expectations on the service you will get. You will only get a nice room nice view nice beach and that's it. Minimize dealing with the staff who can hardly speak any English.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sbazaraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman
Level 4 Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 December 2011

If you have very low expectations of cleanliness and service and you get a really good deal in terms of price, this hotel might be good for you. A rather new hotel, everything about it is old and worn out. Standards of cleanliness hardly exist, but perhaps i am too fussy. My friend tipped housekeeping to make sure the room is thoroughly cleaned and the result was passable: housekeeping have a different idea of what clean is. Again, i might be too fussy, but who accepts hair strands on the bathroom floor of a supposedly 5 star hotel?
Then there were the lies. We buy internet cards only to discover, after several "there is internet connection of course" and "the engineer will arrive shortly and fix it" and "the terrace cafe has free wifi" that in fact there is NO internet connection. The search for the outside heated pool rendered the same disappointment: it does not exist! Except no one bothers to tell you that... The meeting room had a terrible smell that they tried to improve by spraying some kind of rose smelling substance that made it even worse so we had to leave the door open. When four people couldnt make it (we were a group of 14) they charged the full rate for two double rooms and still charged us for the LCD projector which we needed for half an hour...
It seems to be a management problem because the staff are very nice and friendly and always willing to help.
Having said all that, if all you are looking for is a nice beach in the middle of Alexandria this is your place... It might be a good idea to bring clorox with your swimsuit though...

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarroun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Alexandria hotels

Qaha city,Egypt
Level 6 Contributor
278 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 10 December 2011

A very nice hotel with a great location, very near to everything with a good access by public transpotations. The rooms are quite small but well equiped. The beach is small but nice one.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 November 2011

Certainly over-rated for its location (although could have used a better design). The hotel offers terrible food, terrible service, and un-interested staff. Stayed there twice on service, complained to the manager in both of them, then i decided, why bother...

Room Tip: unless it is a suite, I guess you can do better!!
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  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monir_Shazly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 November 2011

The easy acces to the beach from the ground floor rooms and the sea view are trully something and not commonly found in other hotels in Alexandria. The hotel and the hotel rooms not that fancy but they're clean and totally ok for a simple vacation.
The location of the hotel is also a huge PLUS. It is exaclty in the center of the city, where you can go out and take long walks anytime very safe and entertaining area. Also, most of the famous fast food chains are open around the hotel and can also deliver anytime.

I guess it is most suitable for families and married couples with kids. They can safely leave them play freely in front of the rooms where they can always find a small garden and then the beautiful beach.

Room Tip: If you DONT have young kids whom you have to watch all the time, it is better to choose the rooms th...
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NohaYoussef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VA
Level 6 Contributor
195 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 10 November 2011

The rooms are old and musty to the point a Motel 6 would have been better. It is on the beach with a private beach but thye whole set up was so so. I have been to much nicer places. The food looked okay but I got sick for a week after eating there. Do not eat anything raw there. It is not close to the center but the center was pretty dirty. There are better places to stay.

Room Tip: All rooms have an ocean view. Try to get one closer to the main building.
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stargatebabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mediterranean Azur Hotel

Property: Mediterranean Azur Hotel
Address: Corneish Road Roshdy, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
#9 Spa Hotel in Alexandria
#16 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Mediterranean Azur Hotel 5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Mediterraneann Azur Alexandria

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