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“Worst stay ever” 2 of 5 bubbles
Review of San Giovanni Hotel

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San Giovanni Hotel
Ranked #16 of 38 Hotels in Alexandria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Worst stay ever”
2 of 5 bubbles Reviewed 4 October 2011

First of all, we asked for a room with a beach view and instead got thrown on the other side of the hotel. The room was overlooking the highway. I felt like i was sitting in the middle of the street, i could hear every little thing happening down there, the cars, the police sirens, it was not good at all.
Second, I have never slept on such an uncomfortable mattress in my whole life! it was like sleeping on a rock!! I could only sleep for a couple of hours each night.
Third, the price i was paying for this room was more expensive than what i payed in a five star hotel only a week later. I am not a cheap person, however, i do expect to get my money's worth, and there is nothing more i can regret all summer than paying what i payed at this hotel.
Fourth, when i went downstairs to the restaurant/cafe, my husband and i took a seat on the leather couch and decided we might order something. The waitress came and first asked if we were staying at the hotel, after we answered that we were staying in a room on the second floor, she ordered us to leave the couch because it is not open for outsiders. Okay, but did we not just tell you that we are staying in this hotel? Or did she think we were deliberately lying just so we can get that seat? Very disrespectful, unthoughtful and not at all smart.
Fifth, housekeeping was very noisy early in the morning(I'm talking like seven in the morning), they always woke us up. And the room doors make this awful sound when they're opened for too long a period, it added an even more frustrating ambiance to the whole experience. And when we went downstairs on our first day to ask for housekeeping to clean our room, it took them almost and hour and a half to get it done! It's a room not an apartment.
The first day we stayed there we asked for our breakfast to be sent to our room. They sent us a couple of stale pieces of cheese and a plate full of bread, orange juice and hot water for tea. The mug for the tea was not clean. The next morning when we asked for breakfast in the room again the man on the other end of the phone told my husband, "You should walk your legs down here for breakfast." HOW VERY DISRESPECTFUL.
We went down for breakfast. We asked for cappuccino with our food. It came very late after we had finished eating. It was very warm, and not even drinkable.
The only good thing was that there was free WiFi and had a strategic location (if i had gotten a sea view then the location would have mattered but since i was thrown into the street, i did not at all benefit from the location).
I would not give this hotel anything more than two stars, maybe two and a half. I stay in hotels all the time, and this is by far the WORST STAY EVER.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank sanwar218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

Traveller rating
    6
    22
    11
    4
    4
See reviews for
12
12
8
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cairo, Egypt
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 September 2011

Point of strength:
- Excellent sea view and stanley bridge view (not all rooms)
- Very good breakfast buffet with wide variety.. and restaurant has a very good sea view
- Wi-fi for free (but network was down when I was there)
- Good service
- Clean rooms but not wide
- Comfortable beds

Points of weakness:
- Vintage/ wine/ alcohol is served
- Employees are not so kind and friendly except for the man on the hotel door
- Expensive a little (about 800 L.E per night)
- No swimming pool

I recommend it for: Foreigners and business

  • Stayed October 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Noha_Nagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulton, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 December 2010

I love the hotel but the service isnt up to par with the price u pay for the room. The location is wondeful and the view of the sea cant be beat. It will always have a place in my heart as the first place i stayed in in Alexandria

Stayed March 2010, travelled as a couple
Helpful?
1 Thank NitaD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 6 June 2010

clean , ugly decoration, nice place, view it depends on your room, service are not smart at all, should be much cheaper , i'd not recommend it with such a price

  • Stayed January 2009, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank santakarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about San Giovanni Hotel

Property: San Giovanni Hotel
Address: 205 El Gueish Avenue | Stanly Bay, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #16 of 38 Hotels in Alexandria
Price Range (Based on Average Rates): £
Hotel Class:3 star — San Giovanni Hotel 3*
Number of rooms: 32
Reservation Options:
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