This new brand hotel has just made its opening a year ago. The location is really great with easy access to a number of services including restaurants, banks, mobile services, malls and mini markets. Overall, this huge 11 storey building looks clean and elegant but the side entrance is a little narrow with a couple of gates for security checks. The staff at the reception were so friendly but the counter is small holding only 2 staff members facing a large number of guests. It took us around 20 minutes to check in. We had a high rise room at the 10th floor based on others review and didn't find any noise. We had a city view room with no really special view. The room was kept clean and tidy and the bed was really comfortable. There is only one power outlet for use which was really annoying. WiFi internet is not available in the rooms, only at the lobby and the restaurant and is very slow especially when in use by a number of guests. Mini bar was empty. The bathroom was clean but a little bit small. Most of the time, there was a strange smell of food in the corridor as highlighted by other reviewers. The swimming pool is small for such a big hotel and there is no access to the beach despite being so close. We have been to Essence restaurant and Le cafe but the food quality was average with only little varieties. Later, we dined at nearby Sangiovani restaurant which was much better. The outdoor seating at Essence was really noisy with a number of huge loud speakers as well as the street noise. The service at both restaurants was very poor. Room service was extremely poor, we had to reorder our meal and got it delivered after 2 hours!!
There are only 4 elevators for this huge building and you will get used to the queue at the elevators when the hotel is occupied!
There is no business centre and had to go to the concierge to help me print some documents.
The hotel clearly needs more staff and more work to be done to improve services at all levels.
- Official Description (provided by the hotel):
- Alexandria with its 477 highly equipped and elegant rooms, suites and penthouses, offers a wide array of services just to make you feel at home.All of our rooms are provided with WIFI internet, Flat LCD/TV screen, tea/coffee making, and facilities, digital safe box, mini bar, hairdryer signature amenities and signature bathrobes.Royal Tulip Alexandria offers you a variety of restaurants, lounges and bars with the best atmosphere indoor and outdoor by the sea view. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Expedia, Hotels.com, Ebookers, Booking.com, HotelsClick, Cancelon and Evoline ltd so you can book your TOLIP Hotel Alexandria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.