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“Wonderful holiday”

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TUI SENSIMAR Scheherazade
Ranked #1 of 35 Hotels in Sousse
Certificate of Excellence
Reviewed 18 August 2014

My husband and I spent 2 weeks here returning home on the 3rd August. We had a fantastic time. The food was of a high standard and plenty of it. Being a veggie I sometimes struggle for variety when on holiday but there was so much choice and food was marked if it was vegetarian so that helped with my choices. Every member of staff had a friendly face and always spoke to you. The waiters were so helpful, it would be difficult to pick a favourite although Mundher was very sweet and efficient. The view from our room was the best we have ever had. The sunrises were magnificent, my husband got up every morning to see them and to take photos. My regret is that at the beginning of the holiday I didn't get up to see the sunrise, I wish I had seen them all. We both enjoyed several treatments in the spa, where again the staff were so kind. At no time were we pressured to buy more. The sunbed situation is quite funny with people reserving beds. We watched 1 couple hurry down and lay their towels out and arrange their beds, both with their backs to the sun as it rose and then returned inside. I feel sorry for people like that.One day we watched a woman reserve a bed (one of the round ones) at 5.20am, that bed wasn't used that day by anyone, pool attendants took the mickey and made sculptures with the towels. There is a pool attendant called Lteaf that my husband always liked to chat to in the mornings. The entertainment was varied and of a high standard with plenty of space to pull up a chair and relax with a drink. This is the first adult only holiday we have been on and we definately will do adult only again. Would I go back? Yes without a doubt, already looking for next year hopefully. Can't really find a fault but next time I will take my own towels as the pool towels are not that big.

Room Tip: Top floor, best views. Room 808
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  • Stayed: July 2014, travelled as a couple
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    • Cleanliness
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7  Thank PatsyW88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 August 2014

A fantastic hotel, wonderful attentive staff and views to die for, not to mention the gorgeous food and plentiful supplies of drink of every kind. Relax, feast and drink as much as you like, swim in the wonderful courtyard pool or plunge into the sea, use the gym with beach front views - you have to try it to believe it.

Room Tip: All rooms have sea views and air con - we were on the second floor and found it great.
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  • Stayed: August 2014, travelled as a couple
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6  Thank Browner50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

All though this is not the best hotel we have stopped in it is of a good standard, it has by far the best staff you would ever wish to have, the rooms were nice and clean and all facing the sea, pool areas are very clean with plenty of sun beds no mater what time you went down, the food was good always hot and a good choice, we would recommend this hotel to all our friends, and are looking at going back next year, the cream on the cake is no kids.

Room Tip: No rooms are far from reception,all seem quiet.
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  • Stayed: August 2014, travelled as a couple
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3  Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

My girlfriend and I have just returned from couples sousse on 13/8/14
We had a wonderful time, very relaxing! We couldn't of asked anymore of the staff who were a credit to themselves. Tammy and Kirk were extremely helpful in any incident/advice if needed. The food was very good, some themed nights better than others, but you certainly won't go hungry!! The guy from Ali Baba Excursions is persistent but if your not interested just tell him from the beginning and he will leave you alone. We made friends with a couple who went on his boat excursion and they came back saying it was rubbish and that he had charged couples different prices! Our room was lovely which was cleaned every day. We were away from where the evening entertainment was held so our room was quieter than others. Amazing views to wake up to every morning. Only little complaint would be the sunbed situation, luckily we weren't fused about what sunbed we had, but there were many BRITISH people that were getting the same comfy sun beds everyday!!! There were two ladies who were 'repeat' guests who even had reserved towels and got the same bed everyday, we came to the conclusion they must have been putting them out the night before. I even overheard one of the ladies telling the lifeguard it was her bed (very sad)!! But it did make us laugh.
All in all we had a fabulous holiday, anyone who has a serious moan about this place, would moan about anything!!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
10  Thank Francis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

My friend and I have been here since 10th Aug and have spent everyday on the beach so was surprised to read about the 'out of control' beach as we haven't witnessed a single issue- apart from one minor incident involving a local lady having a go at one of the security guards. It was resolved peacefully.
We are enjoying the fantastic selection of food- there is something for everyone every mealtime!!! The staff are an absolute credit to the managers- so friendly and helpful. More details to follow as our second week progresses but fine so far!

Stayed: August 2014
13  Thank Cymru3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

My partner and i returned home yesterday from what was supposed to be a weeks holiday that turned into a month due to medical reasons.
I cannot rate this hotel highly enough!
Every part of the hotel was spotless with attention to detail everywhere.
Huge choice of food for breakfast/lunch and dinner and also a pool bar doing drinks and snacks til 5pm.
A few people have mention about the bathroom walls (unless you are planning on spending your holiday in the bathroom im not sure why this is of any importance???), but just to clarify they are all being redecorated.
The hotel throughout is modern and beautiful, with picturesque views of the beach and the pool.
PARADISE!
We arrived late at night and the staff all came out to welcome us to music playing and genuinely happy to see us. We were told not to worry about checking in and go and get a meal and a drink, the porter took care of all our cases and the rooms were presented beautifully with complimentary wine and fruit bowl and flower petals everywhere.
Its well worth booking the excursions while you are there in our experience book with 'Ali Baba' he is in the hotel grounds everyday and offers everything from Quad Bikes to Camel Riding, all completely safe and insured (although im sure Thomson may say different).
What sets this hotel apart from the others....... quite simply THE STAFF!!!! I have never met such friendly genuine people in all my life and as we were at the hotel for over a month they became friends and family, they will do absolutely anything for you with a smile on their faces, so please dont be shy to ask them anything at all.
Also the spa there is lovely i had many treatments and all reasonable compared to the UK!
The watersports guys are amazing.
Our personal thanks go out to 'Ozan' (Ozzy) The Assistant General Manager, 'Hedi' The Guest Services Manager (The Tunisian Gok-Wan!), 'Bechir' Front Desk Manager, the amazingly helpful Receptionists 'Amir', 'Rahma', 'Sara' and 'Mohamed'........... and last but not least our friend 'Achraf' entertainment, you know when this crazy one is around with his calls of 'Hello hello' and 'Dont be lazy, be crazy!'.
This is a place that will be in our hearts forever and we are already planning to book again for next year!!! Samantha and Chris xxxxx

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
19  Thank Samantha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

This hotel was fantastic, it made the holiday for us. ALL the staff were friendly and helpful. The food was great, good choice, and different every night - each night had a different theme. Sousse itself was good for a visit, only need less than a day here though. Excursion were ok, not that many that took our fancy. The entertainment in the night was also ok, but not outstanding!

  • Stayed: April 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Nathan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TUI SENSIMAR Scheherazade

Address: Boulevard du 14 Janvier, Sousse 4039, Tunisia (Formerly Scheherazade Hotel Sousse)
Region: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 35 Hotels in Sousse
Price Range: £69 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI SENSIMAR Scheherazade 4*
Number of rooms: 204
Official Description (provided by the hotel):
"Hotel Scheherazade" concept is "Couples only" with romantic settings and new features such as: spa, swim-up pools, buffet restaurant, 2 a la carte restaurants and more...We hope the service which we are prepared to render will be extremely satisfactory. Have a Magic Moments!!! ... more   less 
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