Stayed at this hotel from the 30th July to the 14th August
Reception : The swiftness of check in at this hotel is superb,the quickest we have experienced since coming to Tunisia in eight years.On arrival we were given a hot towel to freshen up,a welcome drink & was taken to the restaurant for light refreshments (snacks).
The Room: On entering the room it was clean & tidy,there was a bowl of fresh fruit,complimentary bottle of wine,a bottle of water & in the fridge a bottle of coke,there was also tea & coffee making facilities.Some of the reviews on here have complained about the bathroom having no tiles on the walls etc we really didn't think this was a problem,our housekeeper was Jamila she was very efficient at her job & like all the staff very friendly.Our room was covered in rose petals on our arrival in the bedroom & bathroom with the towels in a heart shape on the bed (such a nice touch ).All rooms are sea view (outstanding )
Pool: There are two pools one in the courtyard & the main one,the pool attendant worked so hard making sure you had a mattress & cushion,the area was very clean the water in the pool was always being tested .The only compliaint we have is that there is a lack of parasols,also guests reserving what is known as 'The Posh Beds' at ridiculous times of the morning as early as 5am if not earlier (sad people ).
Restaurant: A good selection of food for breakfast,lunch & dinner,even a vegetarian section !!! .Every evening it was a different theme : Italian,French. Far East,Mexican,Tunisian etc ,the cooking is all done infront of you with large I can only describe as tureens with the food in keeping piping hot,there was also regular checks with temperature probes making sure the food was keeping at the correct temp whether it be hot or cold food.On Saturday evenings it was Gala Night which is set around the courtyard pool, this is Red & White night or Black & White night,all the tables being decorated & the waiters dressing accordingly.
Entertainment: Could be better its the usual hotel entertainment Fire Eaters, dreadful singers etc .
One final note all the staff in this hotel work extremely hard with long hours nothing is too much trouble for them,that is from the managers to the housekeeping staff,gardeners etc they all deserve a pat on the back for making this hotel great.The Thomson reps were two of the friendliest we have come across in all the time of travelling with Thomson Tammie & Kirk.
And Finally I come to the Guest Relations Manager 'Hedi ' what a guy he was always making sure everything was ok with the guests,always making time for a chat,as well as being very entertaining ( keep up the good work).
This was our first visit to this hotel,we weren't disappointed it was a lovely holiday & we will be back .Deb's & Roy
- Official Description (provided by the hotel):
- "Hotel Scheherazade" concept is "Couples only" with romantic settings and new features such as: spa, swim-up pools, buffet restaurant, 2 a la carte restaurants and more...We hope the service which we are prepared to render will be extremely satisfactory. Have a Magic Moments!!! ... more less
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