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“Will not return!!!” 3 of 5 bubbles
Review of Hotel Marhaba

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Hotel Marhaba
Ranked #8 of 35 Hotels in Sousse
Ardglass, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Will not return!!!”
3 of 5 bubbles Reviewed 6 July 2011

I stayed in this hotel for 1 week in late June 2011on an all inclusive basis. It is listed as a 3 star hotel.
The public areas are modern and are certainly of a 3 star standard. However the rooms are very much in need of being brought up to standard with light fittings unsafe and hanging off, plaster and paint coming off the walls, no locks on the inside of the doors and the television not working correctly. I requested twice that the tv and lock be fixed but this was never done.
The service in the bar and restaurant was quite good if you tipped the waiters and also the food was quite reasonable and varied.
The noise at night was of loud music and could be heard from anywhere in the hotel. Do not go to this hotel if you want to sleep before 1am.

  • Stayed June 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Laurence72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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961 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (292)
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wakefield
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 June 2011

This is our second visit to Marhaba hotel and another fantastic holiday, please do not listen to what other people say about this hotel, yes it is a bit out dated but if you want a 5* hotel dont book a 3* hotel. Whilst we was there we had no problems what so ever all the staff are freindly and the new animation team are fantastic a big thank you to Momo, nino, simo, toto, mano, fifi, and joujou the big boss man and leyla, they all try extremley hard and dont stop all day. whilst we was there we went on the half day boat trip which was an experience as we was the only english on the boat but we didnt pay other the top for it we booked through the (camel guy) that comes round the pool trying to sell you camel rides we also booked quad biking through him which was good just barter with him and he will give you a cheap price dont pay the first price he gives you. The only bad point to say about this holiday is there was a lot of forgein nationals there, men on the look for women we went with a our friends and their daughter is 16 and we caught them taking pictures of her in her bikini and whilst she was walking so just a tip to watch out if you have teanage daughters. overhaul a good holiday and most definatley will return.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank rachbd44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 June 2011

Very pleased on arrival, looked so much better than we were expecting for a 3 star hotel.

Food tended to get a bit boring after 3 days, but there was a good selection to choose from.

2 minute walk to the beach, but the pool was better in our opinion.

No queues for the bar while we were there, but we did tip the bar staff and found if there were 3 people in the queue he would serve us first.

Entertainment was good, but we think they would benefit from having a stage to preform on. But all the entertainment staff seemed very happy in their work and we enjoyed some good shows.

All in all I would deffinately recommend this hotel to other people.

We met some lovely people here and have become good friends with them.

Had a couple of trips to the 'Medina' all I will say is that if you want to buy, you have to barter, we got some converse trainers for 20 dinar about £10 instead if the 95 dinar he was asking :)
If you don't want to go in to their shops just say no thankyou and keep walking, as they can be quite intimidating.

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Martinsawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 4 June 2011

Returned from the Marhaba hotel on the 27th May...Had a fab time, lovely hotel, lovely staff, lovely food, lovely pool...lovely trip. The weather was fab, the pool just right and the Animation team great.

Ive been going with my family to Tunisia for many years now and love the country and culture...i hear lots of people moaning and complaining WHY? Go with an open mind, a GSOH and relax. So its not the same food as home, the furniture not quite as good, the staff not same as our hotels - but if you want British food etc STAY AT HOME.

The staff will bend over backwards for you and if your friendly to them they will make your holiday one to remember. Dont be rude and spoil it for the rest of us...

In March/April we stayed for 2 weeks at the Tour Khalef with my husband, sister and 2 daughters (15 & 19) and my sister and I have just had one week here.
As a family i have stayed in Skanes and Port El Kantaoui but never before in Sousse although i have visited.

As my children are older now i think i prefer Sousse for the night life etc.
We will be back before the end of the year...

Fab time had by all a big hello to Mido, Christiano, Momo, Cheif security (and his partner), Atef, Ali and my friend DERRICK Dj from Lagrot Disco x

Room Tip: We had room 63 was clean and quiet
See more room tips
  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Cheek2Chique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North East Engalnd
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 18 May 2011

we stayed at this hotel some years ago before it offered all inclusive, but this was an AI visit. The hotel is very big and a bit dated and rooms can be a very long walk from restaurant/reception areas. The rooms are a good size and mineral water is provided most days.
Yes some areas of the hotel are a little scruffy, particularly the carpeted corridors which are being slowly replaced. The main public areas are fine and the reception bar area is very pleasant, although beware, smoking indoors is very popular here!
The food was good and there was always a good choice. It is not standard 'eurobox' hotel food so some less adventurous may not enjoy. At most meals something was being prepared freshly and the guy in the morning making crepe and omlettes was an absolute delight - so happy in his work and quite artistic.
We encouneted absolutely none of the staff expecting to be tipped at all times. They were pleasant at all times whether or not you tipped. The entertainment is just okay and the lack of anywhere else to go for a quiet, smoke free, drink is a disadvantage.
Sousse town is wonderful and the Medina is a world heritage site, although the reps will try to disuade you from going and oddly they offer alternatives for which you pay dearly - what a strange coincidence.
You do get a lot of 'attention' when in the towns and a number of scams are around so be very wary. In almost all cases a pleasant no thank you wll suffice, but if you do give eye contact and enter into a conversation you may well be drawn into something, even if its just buying something you don't really need - they are very persuasive, but are only trying to make a living, which is very hard I found from talking to some local people.
Be warned that there are virtually no bars away from the hotel, so if that's the holiday you like, do not come to Tunisia.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank bargain_breaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
3 of 5 bubbles Reviewed 4 May 2011

arrived 27 th aipri 2011 . 3 adults .4 kids 14. 9. 4..9.
we all thought this place was amazing . slides for the kids .food was great .my lads are hard to please but they had a great time here. beach was really nice but be warned they do get on youre nerves selling things stay at the top near the hut and they are not allowed up to sell you anything unless they have a licence.
i thought the shops were very cheap .but please note do not go out on youre own at night .if you wear gold please remove it befour you otherwise you will loose it .
tip the staff they will run for youre drinks. quad bikes are a must great fun
the hotel will get a very bad reputation for theft there was quiet a few guests hundreds of pounds mobile phones were stolen . even a case was taken from the lobby . do not show any of the staff youre wallet temptation .the cleaner was even caught stealing in 1 of the rooms .something seriously needs to be done maybe the owner should be taught a lesson and be closed down .if we stole in our country we d pay the crimes so why is it different for them . be very carefull and you wont go wrong
maggie manchester

  • Stayed April 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mrullo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fife scotland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 April 2011

i went to the marhaba hotel for 14 nights. with my 14 year old son .on 10Th April 2011. on our arrival we thought we had hit the jack pot the hotel looked nice . and first impressions of the staff was they where nice ..that however didn't last as they wher constantly rude to everyone unles they got a tip .. their was constant building around the pool and the hotel next door . every time we went to the pool the work men would make rude comments to my self and my son. my son went swimming and came out the pool covered in blisters. as they added way to much extra salt to the sea water they where already using . The indoor pool had so much chlorine in it the kids all had red eye and rash marks on there body . as for the food it was moderate and what we didn't eat for lunch. came back in a sauce for dinner .snack during the day where basic with little choice . there was a fight between a drunk guest and 3 other men in the hotel blood everywhere . it was not what children should see . the hotel refused to call the police . the following night the same man assaulted my son. for no reason .when i asked for the staff to call the police they again refused . and told me that id have to go to the police station but not to take anything but my passports . i thought this was for security reasons . it was however so the staff could go into my room and break into my locked suitcase and steal £480.00 pounds our ipod's ,chain and my sons ring . when i complained to the hotel i was told they could do nothing .and to go back to the police station . which i did .nothing was done . there was nothing we could do . when i discussed this with other people . I was informed that several people in the hotel had also had money and belongings stolen . The rooms where entered with the pass key. by the staff and security staff at the hotel . when i informed the owner of the hotel he informed me he knew it was going on but could do nothing about it . There is nothing in the area for children and we where advised not to walk out side the hotel grounds . this is not a safe place this resort should not be used for families . as it isn't safe and not what they say it is in the brochure

  • Stayed April 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank maddiefifescotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Marhaba

Property: Hotel Marhaba
Address: 2011 Boulevard 14 Janvier | Zone Touristique, Sousse 4000, Tunisia
Region: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #8 of 35 Hotels in Sousse
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Marhaba 4*
Number of rooms: 734
Official Description (provided by the hotel):
Classe 4 etoiles et faisant parti du Marhaba Resorts, reference par la prestigieuse chaine Marhaba Hotels, le Marhaba Club est entierement dedie a anticiper vos besoins et satisfaire vos attentes. Situe au coeur de la zone touristique de la ville de Sousse, a : 10 mn du centre ville de Sousse, 10 mn du Port el Kantaoui et du terrain de Golf, 20 minutes de l'aeroport de Skanes-Monastir, 40 minutes de l'aeroport d'Enfidha et a 90 minutes de l'aeroport de Tunis-Carthage ... more   less 
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