My partner and I spent a week at this hotel on the outskirts of Sousse in early September 2012. First impressions of the hotel were good; reception is clean, lavish and spacious, despite the bizarre lack of pens when we were trying to check in! A porter frog marched us to our room but did not demand a tip (we could not give him one as had no dinar change at that point).
Good Points: The rooms are a very good size - ours included a nice balcony and a HUGE bed, with fresh fruit on arrival. The maids are very polite and attentive. The Animation Team (particularly Gigi, Mido and Nino) were fantastic, making great effort to entertain at all times and were always smiling and happy, despite the long hours they work. If you're taking kids, the Animation Team would make the hotel a great place to holiday. The poolside bar at the quieter pool, along with the barman and the pool boy, were great and eager to please. The pools were very clean, and generally didn't get too packed. The open-air bar that backs onto the beach is very cool, with hookah pipes available for a modest fee if you're into that. The weather was amazing every day, the perfect heat and ideal for getting yourself a golden tan.
Bad Points: The "beer" here is apparently roughly 2.5% proof and is the worst beer I have EVER tasted - we had to have shandies in order to make it taste remotely drinkable. I suppose this is a symptom of an all-inclusive holiday - you can buy various crap Euro lagers from some hotel bars here if you can't stomach the free stuff. The drinks in general are appalling, and served in tiny plastic cups meaning you have to order four at a time to quench your thirst. The food, particularly at the Club restaurant was HORRIFIC - as others have commented you would not feed it to your dog - it was like school dinners or something they serve in prisons and those that say otherwise are lieing. The food at the restaurant at the Marhaba (the sister hotel connected to the Club) was better but the waiters here were mostly quite rude we found, even making lewd comments to my partner on one occasion. Try to avoid staying in a room next to the main pool if you want to get a good night's sleep - every night there is entertainment followed by pumping dance music until 12am. This wasn't particularly an issue for us, but could be for some. The air conditioning in the rooms is welcome on occasion, however don't leave it on while you sleep - I woke up half way through my holiday with a stinking cold which I attribute wholely to this and definitely not to the copious amount of alcohol I was consuming. Avoid setting up your sun lounger near the edge of the hotel's section of beach - you will be constantly hounded by beach sellers hawking their tat. Rude Russians - there are large numbers of these, do not be afraid to force them to the back of queues they will inevitably try to jump.
Despite the above negatives, if you want a relaxing holiday in Sousse with an element of fun, great weather and value for money, and especially if you have kids, try Marhaba Club and you will (probably) not be disappointed! And remember, tipping will get you a long way here!
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- Also Known As:
- Marhaba Hotel Sousse
- Marhaba Sousse
- Marhaba Club