Myself and my partner were put up in this hotel for a night after our flight home was cancelled and having left the Sentido Phenecia were frankly shocked by the stark difference in standard considering they are both rated 4* by Thomas Cook.
Whilst at the El Ksar we were lucky enough to sample each of the meals on offer- after which myself and other guests we met all experienced sickness and other gastro related problems... I will hold the detail. The food was barely warm, the queues ridiculous, staff bad tempered and very rude at times and the food from the grills was raw in the middle.
As for the room it was incredibly noisy and overlooked the courtyard which ran a cinema with surround sound until gone 2am, despite 3 phone calls and 2 trips to reception the noise continued with the manager stunned to believe this could be keeping us awake, not to mention the ROCK HARD pillows and extremely poor air conditioning which really is necessary in this climate.
Tunisia itself is wonderful, this was an unexpected and very poor end to our holiday and thank god it was only for one night whilst waiting for a flight, DO NOT STAY HERE there are FAR better hotels available, this will ruin your Tunisia experience!!!
- Official Description (provided by the hotel):
- Capturing the magic and mystery of the Mediterranean Sea El Ksar Resort & Thalasso is located on a private sandy beach surrounded by generous gardens. The hotel offers plenty of activities such as mini golf, bridge, table tennis, Volleyball, tennis, shooting centre, jungle park, four outdoor pools, one indoor pool and many more. The beautiful yacht port “Port El Kantaoui” is only a few kilometers away.Featuring 552 comfortable and elegant rooms, junior suites and 1 presidential suite, inlcuding family rooms which interconnect. ... more less
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- Also Known As:
- Karthago El Ksar Sousse
- Karthago El Ksar Hotel Sousse