Right, where do I start!
Bad impressions just as we landed in the country. Me and my boyfriend had the same suitcases and had two key chains on them to be sure its ours. After and hour and a half wait for the suitcases we then found out that the key chains where taken off and probably kept which I was very angry about as it was a present to us both. As we got to the hotel I did like the idea of the hotel being further away from the main street as it was more quieter. We was tired and excausted after a long journey and reception staff order us to fill in unnacessary forms. We went as 3 couples and asked for rooms right next to eachother and got told that the Hotel is over booked and they can not do that. 1 couple got a room near reception me my boyfriend and the other couple got rooms allocated in the bungalow!! I have booked rooms with a balcony/seaview!! I didnt have no energy to argue but then worst came to worst when we entered the rooms. the 2 rooms that were given to us was 20 doors away our room was old and dark. We went to have a look at our friends room. This is where I got VERY angry. their room was new with a kingsize bed garden balkony, clean and just simply nicer to stay in. I immmediatelly went to the reception to complain as it is not fair we have oaid the same price and we get less. The reception staff immediatelly said that he can't do nothing about it today and we should come in the morning. The next morning I didnt want to mak my holiday a mess so we decided to stay to only find it that every single day we had lizards in the bathroom which I was scared of everytime I had to get in the bath.
Staff!! Oh my God never seen a ruder selection of staff in any country (i travelled to quite alot of countries). The rudeness at the pool, the beach the camel selling just made me sick. One evening we was quite late for dinner but we still had 15 minutes left till closing time we started filling our plates up just to find out we are not allowed to eat anymore as they want to clean up bearring in mind there was loads of people eating still and filling their plates up. So we tried to take our plates out to our rooms then we got shouted at that we should respect the time and kept telling us to hurry up while we were eating. Very Very rude!!! We had booked as all inclusive but we had to spend alot of money on alchohol as they only serve in little plastic cups the tight gits!!! Didn't drink the coctails as they tasted like sh**. The food. Where do I start. The pasta was discusting, eggs wasnt cooked enough, milk was probably outdated as it tasted like that. The only thing the six of us have eaten all week was kebabs, pizza, burgers at the pool bar. We had had to go out nights to restaurants as we were so hungry but couldn't eat the food we paid for already!! We went to El Kantoui to keep getting bothered by drug dealers and when yiu say no they give you middle finger.Went to Bora Bora as well had fun apart from the coctails being discusting and overpriced. One of the friends was so drunk he was sick in the bar near our table to then be escorted outside with a wooden stick and asked for 100 dinars thankfully we argued our way out of it and littrelly jumped in the taxi to get away from the mad people that worked there.
All in all I would not come back to Karthago El Ksar nor Tunisia as I have experienced great views as we went to sahara and quite alot of other places but the rudeness of the people will not be forgotten and we do not want to experience that again.
- Official Description (provided by the hotel):
- Capturing the magic and mystery of the Mediterranean Sea El Ksar Resort & Thalasso is located on a private sandy beach surrounded by generous gardens. The hotel offers plenty of activities such as mini golf, bridge, table tennis, Volleyball, tennis, shooting centre, jungle park, four outdoor pools, one indoor pool and many more. The beautiful yacht port “Port El Kantaoui” is only a few kilometers away.Featuring 552 comfortable and elegant rooms, junior suites and 1 presidential suite, inlcuding family rooms which interconnect. ... more less
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- Also Known As:
- Karthago El Ksar Sousse
- Karthago El Ksar Hotel Sousse