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“Entertainers made it fab”

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Hotel Vendome El Ksar Resort & Thalasso
Ranked #8 of 36 Hotels in Sousse
Reviewed 13 July 2014

Just returned from 11 days in all- inclusive bungalow accommodation. Food was plentiful as were drinks. What really made the holiday was the fantastic young entertainers 'Animation Team'. Bruno, one fabulous young dancer destined for greater things, Dino, an intelligent young man with immaculate manners and English, Filloussa- charming, fit and not too bad at dancing either. So many to mention. Treated with respect by staff.

  • Stayed: July 2014
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2  Thank YvonneNicoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 July 2014

Got back 12th july 2014. Lovely weeks holiday with my partner, daughter and mum. We requested 2 rooms next to each other with a pool / sea view as a last minute holiday booking. We could not have been more pleased. We got 2 rooms together and a joining door between them with a lovely view as we requested. The bar staff were mixed. Some were pleasant and some appeared moody. Waiting staff were excellent and very helpful. The food had plenty of choice however it was not always hot and restaurant was very busy at times with Russians pushing in. The animation team were great. Worked hard all day to keep people entertained , always something to do if wanted and made every one feel welcome. Reception not very helpful at all. Please get your dinars at the airport as the hotel rarely has any to exchange and banks are very few and far in between. I have read a lot of reviews about people moaning that there are not many English guests there........ Well we met quite a few . What do they expect? A brit only hotel? Maybe they should go to Skegness or Benidorm if this is what they require. On the whole a very good holiday . Don't be put off if you have booked as there are only a few down sides and hope this review has been helpful .

Room Tip: Ask for 1st floor or above
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  • Stayed: July 2014, travelled with family
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11  Thank martine t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

I visited this hotel with my family for a weeks holiday . We arrived to a very impressive looking hotel , we went to check in and was greeted by two rude reception staff which both grunted we had to fill a visitors card but didnt offer us a pen . We was then shown to our accommodation which was in the bungalows. They where very clean and pretty quite , they maids came in every day but sometimes to early. The hotel was clean but 85% of the staff was rude and as for the food !! It was awful very repetitive lots of food geared to the germans ( who are very rude) and every day the same old pizza and pasta on the menu !! Been to many all inclusive holidays but never experienced food like this! Been home a few days and iv still got belly ache . The rep told us that it was ramadam but wudnt effect us but in this hotel it did ,even the chef said the food was like this because of it! there was two very nice waiters and the animation staff was very polite . As this is a closed currency we was told by our rep to change our money in the hotel , this was immposible as they never had any !! overall experience of going here is dont go in ramadam and dont go if your english ! I will not hurry to go back .

  • Stayed: July 2014
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1  Thank murray_t1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

on our family stay we was very unhappy with the service we received the staff was very ignorant got told don't you think you have had enough to drink on going to the bar the second time!! also got told you have used your all inclusive! if you want german you didn't stand a chance,The food was horrible on a tea time(first come first served) my two children 2 and 7 did not hardly eat anything there was no english food considering they cater for all nationalities!! was waiting over 20 minutes for a high chair still no sign of one after asking the 4th time!!! Well there was a big projector outside playing all the world cup games till england played we got told no your not watching it we got shoved in the hashe pipe room with CHILDREN!! to watch it on a little tellie we was very disgusted. We shall not be coming here again and we will be passing it on to other people that are thinking of staying at the El Ksar!!!

  • Stayed: June 2014, travelled with family
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2  Thank katie_welburn26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Arrived @ midnight to be greeted by a very rude receptionist , who apparently couldn't speak English. One cheeky staff member @ beach bar very rude and ignorant unless you were German(or spoke German) Food average , we ate at beach restaurant in afternoon , but a lot more choice in main restaurant . Wasn't told about free Turkish bath by rep , or told about asking for a map @ reception as it is quite a big complex . No problems with room , wasn't pestered by people on beach trying to sell you stuff lovely sea & beach , would go back again but no way in July as all stress heads apart from the cleaning staff and maybe learn a bit of German and try to catch them out.

  • Stayed: July 2014, travelled as a couple
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2  Thank alison1mark2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Hi All
Would just like to say that i have been around the World and have stayed at some nice Hotels and some not very good ones ,

The Hotel El Ksar Sousse has many downs ,Where to start ,

1, If your from the UK don't go .

2,Food was ok if you can get past the other Holiday makers from Germany / Russia ext that keep you from it .

3, Waiters are not very good at all i was paying for cocktails for two weeks and i was all inclusive with Thomas cook £7 each this was in the sale of the Holiday as well i think the waiters are on the make .

4, Cats everywhere, eating from Tables when Holiday makers had left there Tables and staff never done anything,
Cats around the hall ways of the rooms sometimes , my wife told the cleaning staff of cats mess in our hall way for two days and still never cleaned it up so we had to tell the cleaner from our room and she had it cleaned asap i think it was 4 days in total before it was cleaned up .

5.Beaches Great but you need to tip the boys at the Beach for good chairs and loungers i gave them £2 per day each time i went down and by the 3rd day they had me a Lounger on the front close to the waters edge .

6. quite at night from about 11 pm you will get a good nights sleeps if your in block A of the Hotel .

7, WYFI totally rubbish it keep going off all the time and we had a iphone and Galaxy s3 phone.

8, We had no water at the Hotel for a day and had nothing told to us apart from a notice by the lift ?

9, Thomas cook rep not very good sold us a trip that went to a Building site and the pictures for 10 mins film £39 each rubbish.

I could go on more but wont.

Never again for us stay away .

Room Tip: Pick a better Hotel as this is not a 4 star maybe 2/ 3 star
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  • Stayed: June 2014, travelled with family
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2  Thank Harry1562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

Stayed for a week on a last minute booking With my daughter. The only thing that could have spoiled our time there was the moaning Brits!
Staff extremley friendly. Room well cleaned, furnished and good size. Pools brilliant. Beach expansive and clean. Animation team great fun. Food and drink almost 24 hours a day with excellent choice and served well (we were all-inclusive). Going back with my husband in October. Can't wait.

  • Stayed: June 2014
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4  Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Vendome El Ksar Resort & Thalasso

Address: Boulevard 14 Janvier | Khezama, Sousse 4051, Tunisia (Formerly Hotel El Ksar)
Region: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Sousse
#5 Spa Hotel in Sousse
#6 On the Beach Hotel in Sousse
#7 Luxury Hotel in Sousse
Price Range: £14 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Vendome El Ksar Resort & Thalasso 4*
Number of rooms: 451
Official Description (provided by the hotel):
Capturing the magic and mystery of the Mediterranean Sea El Ksar Resort & Thalasso is located on a private sandy beach surrounded by generous gardens. The hotel offers plenty of activities such as mini golf, bridge, table tennis, Volleyball, tennis, shooting centre, jungle park, four outdoor pools, one indoor pool and many more. The beautiful yacht port “Port El Kantaoui” is only a few kilometers away.Featuring 552 comfortable and elegant rooms, junior suites and 1 presidential suite, inlcuding family rooms which interconnect. ... more   less 
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Also Known As:
Karthago El Ksar Sousse
Karthago El Ksar Hotel Sousse

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