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“Yes we Would Stay Again except for the Russians”

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JAZ Tour Khalef Thalasso & Spa
Ranked #3 of 35 Hotels in Sousse
Certificate of Excellence
Cardiff UK
Level Contributor
643 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 344 helpful votes
“Yes we Would Stay Again except for the Russians”
Reviewed 19 July 2012

This is a lovely hotel with a very hard working staff that are not respected by some guests. We stayed here in September 2011 with a nice crowd of British people although many other nationalities were there. The food was ok and plenty of choice except for the Russians who you think had never seen food before, plates piled high and bags filled up. There were several sittings for dinner but it was still like a busy main line station trying to get food. Other than the food situation it was a good holiday.

The rooms are basic but very clean, all public areas were spotless, all the bar staff and waiters were as good as gold and always ready for a laugh. The pool attendant always found us loungers no matter what time of day and there was alovely little waiter their who could not do enough for you.

All in all as much as we would like to stay at this hotel again, we would not, due to the over crowding and greed in the restaurants

Room Tip: Get sea view room
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  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Beddau, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2012

Myself, my husband and my two son's age 3 and 5 arrived home today after a 1 week at the Tour Kahlef. We had an amazing time. The hotel is lovely and clean, spacious rooms and plenty of food and drinks avaliable all day. The cleaners and waiters are very fruendly and are great with children. The pool is lovely and clean and plenty of activites going on all day and night. The animation team are great entertaining everyone day and night.
The private beach is lovely with plenty of free sun beds although it could do with a little tidy up,
The choice of alcoholic drinks are quite minimal which could spoil it for some people.
The down side for us was some nationalities were ignorant, greedy and showed no consideration for other guest pushing and rushing to fill their plates with as much food as they possibly could.
I felt sorry for the waiters they work so hard trying to please everyone but the mess some people made on their table's was unecessary.
The food was not to everyone's taste as some guests were moaning about the food, but I found there was plenty of selection and always fresh and some things are cooked in front of you.
The weather is fantastic, very hot at the moment.
The roads outside the complex are very busy and the taxi's are a scary experience although very cheap.
I would highly recommend this hotel

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
3 Thank Cathryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 July 2012

First choice Holidays, all inclusive deal. This is a big busy hotel, full of very hard working friendly people trying their best to please large groups of greedy tourists.
Too many guests and not enough facilities, combined with several large groups of different nationalities and cultures thrown into the pot, does not result in a relaxing family holiday.
Firstly be prepared to set your alarm clock if you require a sunbed, set it even earlier if you would like a parasol, or mattress for the sunbed. Then proceed straight to the dining room where you can join the crowds of fruit smugglers, egg pushers, and pancake grabbers for breakfast. Enjoy the one available pool until around 10am when it will become crammed with large inflatables, 1 person per square meter, several children attempting to jump on you head or those of small children that you are trying to protect. Then the daily fun begins with more pool based activities, such a male dominant and fairly serious water polo, or aqua aerobics, by this time there is no room to move at all.
At around 12 midday the lunch rush starts and it becomes possible to enjoy the pool for around an hour whilst the masses begin the lunch time fight as side plates are filled with 18 slices of water melon, chips are eaten by the tray load, and ice cream scoop is snatched from hands and soup bowls are filled as they are the biggest vessels to be found!
Dinner is served in three sessions, you are allocated a session and table on arrival, once again people queue to push and shove towards the food, with no respect for others, massive portions are taken and the waste is beyond comprehension, hand bags are stuffed full of fruit, and the roast of the day is gone within minutes. Tempers flair and people become ill mannered and very inconsiderate towards each other.

I am amazed that the staff at this hotel continue to smile on a daily basis!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
2 Thank sonia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 July 2012

Excellent Hotel - Staff brilliant - weather great - recommend to all.

  • Stayed August 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
9 Thank Edgey1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 July 2012

27-6-2012 until 4th-7
Bad points
No irons to hire
No fridge in room
Poor room view (not all same)
Extremely poor and repetitive food unless u eat almost anything.
**Good points
amazing private beach
Clean pool
Clean hotel
Nice room size
Amazing staff friendliness particularly bilel in restaurant and jaki in entertainment
Cheap shops nearby
Amazing weather
Picturesque grounds
Good for kids

We had bad arrival at hotel but as this was a minor glitch in a good holiday il divert off it, kids are loved by the locals ie staff, in the uk they wouldn't get away with it as they are very touchy feely, it is very apparent the country relies on us tourists and the people show this, taxis are cheap although a scary experience both journeys to el kantoui. Kids club was good for our girl she enjoyed the 4 hours in total she was in there. Mini disco is really interactive and for people with kids it's a great place to go, no shortage of beds etc! I wouldnt return as I'm a been there done that man but EVERY Brit I spoke to there had been 2-4 times before! I can see why! Not really for couples in my opinion. All inc drinks are ok but not best selection but hey u make of it what u want, friendly atmosphere and well worth a trip for money paid. If u visit after 2013 April I reckon it will raise a level as it becomes Thomson only!

  • Stayed June 2012
    • Value
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    • Cleanliness
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Helpful?
5 Thank v12ock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 July 2012

Book this hotel by the pictures and the feedback on Trip Advisor.
We stayed here for 1 week and it is the best family holiday we have been on, it was that good that we have booked to go again next year for longer.
The reception area is very welcoming and to a high standard. rooms are very clean and spacious. We had an issue one day, the bulb blew in the bathroom, my husband reported this and within a couple of minutes there were a group of people at the room, cleaning, repairing and checking the electrics.
The staff were Fantastic and very helpful, and my kids really enjoyed the kids club. Before we went they both said that they did not want to go but that all changed when they saw what they did.
If I have to say the only downside was the russians even the staff were complaining about their attitudes, they kept themselves to themselves.
The pool area is fantastic, I felt at ease allowing the children to play on their own, if we needed any additional sunbed's the staff around the pool assisted. All the animation lads were great. They were there from early in the morning till last thing at night.
Loved it, hence why we are going again, would highly recommend.

  • Stayed June 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
7 Thank Helen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2012

we have just returned from tunisia after staying at the tour kalef hotel,we found in general the hotel to be very good,food entertainment cleanlyness, and excellent staff,especialy jimmy and mo at the main lobby bar, we met some fantastic friends, from all over the uk and we were like a big family for a time.the only down side to this hotel is the rude greedy arrogant russians.who seem to think there is a famin in russia.also the all nite rave that goes on till 4am,didnt it claire & richard,two lovely people we met,we would definatly go back but would ask for a poolside room.

Room Tip: ask for a poolside room
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gloflyLuton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JAZ Tour Khalef Thalasso & Spa

Property: JAZ Tour Khalef Thalasso & Spa
Address: Boulevard du 14 Janvier, Sousse 4051, Tunisia
Region: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Sousse
#3 Best Value Hotel in Sousse
#3 Romantic Hotel in Sousse
#3 Luxury Hotel in Sousse
#7 Family Hotel in Sousse
Price Range (Based on Average Rates): £
Hotel Class:4 star — JAZ Tour Khalef Thalasso & Spa 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Tour Khalef Marhaba Thalasso And Spa
Tour Khalef Marhaba Thalasso Hotel Sousse
Marhaba Tour Khalef Sousse
Marhaba Tour Khalef Hotel Sousse
Tour Khalef Hotel

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