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Hotel & Casino Cesar Palace
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Reviews (62)
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23 - 28 of 62 reviews
Reviewed 7 September 2013

We stayed in Cesar for a night only but that was enough to see how poorly this hotel is managed. It all began with the registration at the reception desk: Two hotel employees that seemed to be more of an obstacle to each other than help. It took them ages to find out which room we should get and give us the key cards although we had booked well in advance. The said key cards did not work so we had to go back and forth several times between the room and the reception. The staff did not seem to know what they were doing and they were not very friendly. Once in the room, we found out that there is no WiFi in the room, the street side room was very noisy (the back side was not better as there was a wedding going on in the house next door), the bed was so hard it resembled more a wooden plank than a mattress. The TV is so far away from the bed that you can hardly use it. We asked a tour operator who lives and works in Sousse later and he told us that you should not pay more than 60 TND for this kind of standard. All in all I strongly advise anybody to avoid this hotel unless you cant find anything else.

  • Stayed: September 2013, travelled with friends
    • Value
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8  Thank Karl1239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michi G, Leiter Öffentlichkeitsarbeit at Hotel & Casino Cesar Palace, responded to this reviewResponded 3 October 2017

hi. if you're not happy at our hotel, then just stay away. we are not interested in clients like you, who just wanna complain. we won't change anything, cause your opinion is not at all important for us and we will never consider your remarks.

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Reviewed 28 August 2013

Nice hotel,real 4 star.Rooms are very nice and clean. Staff is polite and great. Very nice restaurant on top of hotel with beautiful view. Only complain that I have is noise from ventilation and very hard mattresses.

  • Stayed: August 2013
    • Value
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Thank Hrvojest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

disaster holiday amir palace double booked so we were sent here wonderful staff could not do enough for us meals where excellant and varied you could also request different foods staff very attentive and helpful spacious and well decorated rooms rooms cleaned daily to a high standard thank you you saved our holiday

Room Tip: all rooms same high quality
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank 189trevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 August 2017 via mobile
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Stayed: August 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michi G, Leiter Öffentlichkeitsarbeit at Hotel & Casino Cesar Palace, responded to this reviewResponded 3 October 2017
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Report response as inappropriate
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Reviewed 16 August 2017 via mobile
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Stayed: August 2017, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michi G, Leiter Öffentlichkeitsarbeit at Hotel & Casino Cesar Palace, responded to this reviewResponded 3 October 2017
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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