Myself and my partner have just returned from 2 weeks at the Thalassa Hotel. We had a great time and love the Tunisian people as much as they liked us! We travel all over the world and love to take in cultures of other countries.
Initially reading the reviews we were a little alarmed. Don’t be. Follow my easy guidelines and you will love the Thalassa Hotel and it’s staff. If you want all English/American fast food then don’t go to Tunisia, go to Benidorm (Blackpool with Sun) and don’t learn any new culture! However if you do want to go to Tunisia, read on
Reception Staff and accommodation
We arrived at the Thalassa Hotel at 10pm and were a little disappointed to have been allocated a room in the main hotel block as we had read that the Bungalows were slightly better and quieter. Having holidayed in Egypt for the past 5 years and had numerous altercations with Russians due to noise I vowed this holiday would not be the same. I told the reception manager this and explained that we required a quiet room. He advised that Russian people were placed in the bungalows and that mainly English were allocated to the main building. He advised any issues to go back and see him. Our third morning we returned back to reception to advise that the English folk next door to us along with the Russians opposite us had kept us awake for 2 nights now and we would like to be moved. I told him I preferred a bungalow out of the way. He advised to return at 12 o clock lunch time and he would show us alternative rooms available. We were shown 3 bungalows. The third bungalow was out choice but the air conditioning did not work. Within an hour, we had a brand new air conditioning unit fitted in our bungalow. We had no further issues with our room and the reception staff could not be any more polite or helpful when approached. Manners and gratitude goes a long way!!!!
There are numerous bars around the hotel and we never had to queue for a beer in a cold glass once! (Tipped 10 Dinars on the first day – Approx £4). The pool bar has an older waiter working there and he would not allow anyone else to get our drinks. He would not let us queue either. Little things like this make a holiday.
There is also a Sports bar onsite which is 24 hours (free all inclusive to English People, Yes I did say 24 hours free all inclusive). I have travelled widely around the world and have never heard of a 24hour all inclusive bar. This was great as we could have a quiet drink without obnoxious/rude/greedy Russians, Perfect!
The food available is Plentiful, however there is also a Pizza/Pasta station all day every day. The food is plentiful and they often had different nights like ‘Fish’ night etc. There is a lovely young lady chef who loves talking to English people and nicknamed my very picky partner the 5 minute man as he always wanted his omelette cooked that little bit longer. Lol. She found this very amusing that he liked everything well cooked but it made her day when he appeared and made the time to talk to her. If there is nothing at all you like in the main restaurant or you would like something added to your pizza/pasta then don’t be afraid to ask. The chefs will accommodate you. Just be polite. Your table waiters are also on hand to serve wine/beer /water at your table.
There is a lady called ‘Mona’ who sits outside the main restaurant and you can book daily with her to eat in the a’ la carte/Beach bbq restaurant. The a la Carte serves Chicken and Steak. (We ate there most days) Mona is lovely, very happy and wants to know if you have issues with your food.
There are 3 pools on the resort. The main pool is huge with slides and water features. Most activities are taken around this pool. Our second week we attended a pool ‘Foam’ party with the Bora Bora nightclub at our main pool from 12.00 until 4pm.. It was great and I know they intended to continue these Pool/Beach parties regularly. A live DJ, Poduim dancers and Bongo drum players – Amazing atmosphere!
The Calm/Relax pool is situated close to the beach. It is what is says on the tin - Calm and relaxing.
The Indoor pool is adjacent to the leisure/health club.
The pool attendants will find you sun loungers if you can not locate one yourself. Just ask if you need to. The calm pool and the beach provides cushions for your loungers.
These guys are like Duracell batteries. They are all new staff (2 Months) and work non stop. The classes are some of the best I have ever seen abroad! I’m a trained instructor and these classes impressed me greatly. ‘Blackie’ takes these and is very good! The Animation team like you to take part but in the same respect they will leave you be if you say ‘No thanks’
The Michael Jackson night and the Irish Dancing night are a must! Cracking!
We read reviews prior to going that stated that the animation team were like leaches and predators. Well WAKE UP!!!!! These are young men who have women of all ages throwing themselves at them. If you are so naïve to think otherwise then keep track of your teenage daughters and flirting wives and look after them yourselves. These people are not babysitters!!! This happens wherever you go! STOP being so Naïve!
Thing to remember
10 Dinars is approximately £4. Tip your waiter, the barman and the Pool/Beach guy and you will never be without a Sunlounger with padding, you’ll never have to queue for a drink and your table will always be reserved for you. Tip at the beginning of your holiday not at the end when your holiday is over!
Beware of the greedy, obnoxious Russians!
Stand your ground with the Russians pushing in and pleading ignorant. They will say they do not understand but English is a language they learn. They definitely understand. The good thing about thie staff at this hotel is that they will not allow the Russians to push in any queues. They will tell thewm there is a queue and will not serve them until it’s their turn if they refuse to join the queue (Love it!!!!!)
Don’t be greedy or wasteful with your food. Remember you are in a country where food is not plentiful. You are all inclusive, therefore you can return for more if required (No need to take out platefuls in your bag – The staff are aware of this and find it amusing but alarming that you need to do this)
Have manners and remember to use them!
People need to remember when visiting other countries that manners are free and you should treat people the way you expected to be treat yourself. Just because you are in a country where people are serving you, this does not give anyone free rain to treat these human beings who work exceptionally hard for little wages to be treat like dirt. (DON’T TURN INTO A RUSSIAN!!!!!)
Smile and make the effort to talk to the Tunisian staff. They love English interaction and they appreciate you making the effort.
If your not happy with something, don’t just sit there seething until you get home as nothing can be done then. Speak to your rep or the Hotel reception staff and they will go out of there way to make your holiday a happy one.
They love English and want more English at their hotel.
Please do not be put off by people’s reviews. The hotel has been taken over about 2 months ago and they are trying their hardest to accommodate English. The hotel is constantly being updated and as we were leaving they were installing a new Pizza/Pasta snack bar and fitting all new Air conditioning systems. Like I have mentioned lots in this review, Be polite, take time to speak to all the staff from gardeners to managers and you will have a great holiday!
Kerry and Phil, Newcastle UK
- Official Description (provided by the hotel):
- Boasting an unbeatable situation on a golden sandy beach along the Mediterranean Sea, just a few steps from the vibrant city of Sousse, this luxurious hotel offers the perfect choice for holidaymakers eager to explore something out of the ordinary and spice up their sun holidays with a range of outstanding services. Close to El Kantaoui Marina and just a 30-minute drive from the Monastir International Aiport, the comfortable rooms are spread over 3 floors. Those travellers wishing to enjoy full privacy may prefer the comfortable bungalows overlooking the pools or the beach and providing its own terrace. Guests staying at this establishment may find a wide range of dining options including international cuisine, Tunisian specialities and different bars offering the best place to share moments with the family or friends. The magnificent water park offers the young ones the best place to have a great time. ... more less
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- Also Known As:
- Lti Thalassa Sousse Hotel Sousse
- Lti Thalassa Hotel Sousse
- Sousse Lti Thalassa Hotel
- Thalassa Sousse